What to do if you cannot see your website

Owned by Perry Tew
Last updated: Jun 04, 2015

Login to secure.ultracart.com and go to the StoreFront settings.

On the General tab, near the top, look at the Store Location field.   If there is a red dot at the end of the field, there is a problem with your site's DNS record.

 

 

Click on the red dot, and a pop up will display information about your DNS record, along with instructions for pointing your DNS record at UltraCart's servers.

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