Digital Delivery Tab

Owned by Perry Tew
Last updated: Feb 28, 2020 by Hunter Schaeffer
4 min read

The Digital Delivery tab

 

The Digital Delivery Tab of the item editor is where you assign the digital download files to the purchase item.

Main Menu → Item Management → Items → Create/Edit Item → Digital Delivery Tab

Before you can utilize this feature, you will need to upload your digital file(s) into the Digital Library.

Sections

Files section

The Files section is where the files uploaded into the Digital Library appear and are assigned to the purchase item.

The "Available Files" list box on the left contains all available files uploaded into your Digital Library. The "Selected Files" list box on the right contains all files currently associated with this store item. To move an item from the left to the right, select the item in the left and click on the arrow pointing to the right box. To remove an item from the right box, select the item to be removed and click on the arrow pointing to the left box. When you have completed your changes, press the Submit button to return to the item selection page. If you wish to make other changes to this item, click on the desired tab.

Activation Codes

The activation Codes section presents the following options:

  • None
  • Assign from list
  • Retrieve real-time
  • Soraco QLM

None

This is the default setting. With this option activation codes are not in effect.

Assign from List

Once you select this choice, the section will expand to allow you to configure your list.

The following fields appear:

  • Description on Receipt
  • Codes
  • Low Warning Threshold

First, enter a description that you want to appear on the receipt.

Second, enter your codes one per line (making sure to hit "enter" at the end of each line, the carriage return serves as the seperator).

Lastly, enter the "Low Warning Threshold" quantity.

There is a "Low Activation Codes" email notification checkbox on the User editor that that can be selected for each user account that is responsible for maintaining and update the Activation Codes.

To activate the Low Activiation Codes email notification, navigate:

[Login: Configuration --> Users --> Click on user login of user you wish to configure to receive the notifications --> select the checkbox titled "Low Activation Codes" then click the save button at the bottom of the page.]

Retrieve Real-time

This option requires server on your that can process scripts that pass to UltraCart the activation code(s). 

You can view and download Documentation (Sample Code) .

Advanced Feature (Programming Skills Required)

If you wish to learn more about this advanced and powerful feature, please send an email to support@ultracart.com   .

Please make sure to include details regarding the product(s) with which you wish to configure using real-time activation codes.

Soraco QLM 

Soraco Licnese Manager provides Software Protection and Licensing services. Select this option if you have established an account with Soraco.
To learn more about Soraco, please visit their website: https://soraco.co/


Membership section

If you've previously configured either WishList Member or aMember to your UltraCart account, you will find a configuration section at the bottom of the page.


Digital Delivery Email

Home  → Configuration (Email Notifications) → Email Notifications

You can customize the content of the digital delivery email notification sent to the customer by selecting the "Digital Delivery" template from the drop down menu. This notification is sent out to the customer after the payment for their order has been processed. So orders that go into the "Pre-orders" and "Accounts Receivable" departments will not have sent the digital delivery notification.

Frequently Asked Questions

Question: I am having my digitial download orders going into my shipping department, why?

Answer: Items that are configured with a weight greater than zero ("0.00") will be treated as a shippable item and will present shipping related checkout sections to the customer ,and the placed order will move to the shipping department after the payment has been processed. To prevent your digital items from appearing in your shipping department, edit the digitial delivery items and change their configured weight to "0.00". (You can search for and then update many items at once using the Batch Item Update tool.

Related Documentation

Digital Delivery
Email Notifications