Editing items in a Placed Order
Items Tab
This will list all items of the order. Merchants can modify all item details as well as delete or add individual items from the order. This page is broken up into two section, Items currently on the order and a section to add new items.
Note: If items are added or changed after payment has been processed for the original order details, you'll need to proceed to the billing tab and use the virtual "terminal" button to perform the payment processing for the difference, when there is a additional amount versus the original purchase. *And, if the edited order has a lower subtotal/total, you’ll perform a partial refund for the difference. |
Modifying an item is very straightforward. Once you have made your changes, click on the "Save" button.
(Re-calculation of subtotal/totals for the order will automatically occur, based on the changes to the items and item quantities. )
Recalcuate Shipping and Handling after making item changes
To update the shipping/handing after editing the items, click the checkbox "Update/Shipping/Handling" then click the "Recalculate" button:
Please Note: There are additional options for modifying the shipping method selection and recalculating the shipping/handling amount in the Shipping Tab of the order editor. |
Editing Items
Each item ordered will have editable fields for item details including: Costs, Logistics, Shipping, Flags, Options, Properties & Tags.
The "Options" section (the bottom section) is auto-expandable. Once you complete one entry and click on the "Recalculate" button at the top of the screen, another empty line will be generated for your next option.
Adding New Items
Below the last item listed in this screen, is a section for adding additional item(s) into the order.
Enter the Item ID and Quantity into the two fields provided and click on the "Add" or " Add and Continue Editing" buttons to top. The newly added item will appear is the list with the others.