Introduction

Eye4Fraud is an external fraud protection vendor that you can easily integrate with your UltraCart account. They offer guaranteed fraud protection for ecommerce merchants. For more details on their offering visit their website https://www.eye4fraud.com/

Configuration

To configure the Eye4Fraud integration navigate to:

Configuration → Integrations → Eye4Fraud

The integration will require you to input your Eye4Fraud API Login and API Key.

Processing

After the payment is processed, the order will be submitted to the Eye4Fraud engine and held in the Operations → Fraud Review department. After two minutes UltraCart will check for the results from their fraud scoring engine. If the order is approved it will seamlessly move on to your shipping department. If a result is not available, UltraCart will continue to poll hourly until the result becomes available.

If the order is marked as fraud, an email notification will be sent to all the users on your account that have Orders/Payments → Fraud Review notification configured. At that point the merchant will need to visit the Fraud Review department and refund and reject the order.