Call Centers

Call Centers

 

Overview

Configure popular call centers to take orders for you and import them into UltraCart.

Navigation

Home → Configuration → CallCenters

Integrations

Name

Description

Custom (Generic)

Configure call center and/or order import, using one of the three API's (Channel Partner API)

 

Custom Call Center

Simply Click "New" to create a new custom Call Center integration.

After clicking "New" you will see the following configuration page.

Field Name

Description

Code

This is the custom code used to identify the Call Center (Limited to 5 characters)

Name

Name of the Call Center

FTP Password

The password for the FTP if used (Optional)

CVV2

This is to set the CVV2 as a optional Field (Recommended)

Skip Customer Email

This will skip any emails to the customer that would normally come from UltraCart

Ignore Arbitrary Unit Cost

This will ignore any override cost on the items for Auto order items 

Skip Tax Recording in Avalara and TaxJar

Will simply skip the collection of sales tax within those two providers.