InboxGeek

Owned by Jonathan Tew
Last updated: Mar 08, 2024
3 min read

InboxGeek offers real-time notification of when customers are reachable by email. By configuring an InboxGeek integration you can leverage this functionality within high value StoreFront Communication marketing flows/campaigns.

First login to your InboxGeek account, next click on Platforms and then Add New Platform as shown below.

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Now enter “UltraCart” for the name, select “Webhook” for the integration and then enter “api.ultracartstorefront.com” for the domain as shown below then click on Create Platform.

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The next piece of information is tricky to obtain. First open your browser’s Developer Tools → Network → XHR. Then click on the pencil icon associated with the platform we just created. The entry that is in the network tab will contain the platform ID. In this example the ID would be 1449. Write that down.

Next we need to obtain our API key. Click the person icon in the upper right and then the Settings option,

Click on API Access and then click the button in the bottom right twice until the API key is copied to your clipboard.

Now within UltraCart navigate to Configuration → Integrations → InboxGeek and paste in the API key and platform id number then click save.

Using InboxGeek within StoreFront Communications

Within your Flow/Campaign you will add a new Step of type InboxGeek as shown below:

 

The only configuration option available to the number of days to wait for an InboxGeek notification before going down the alternate path:

While a customer is waiting at this step, UltraCart will add the customer to the InboxGeek list so that their system starts monitoring for live notifications to send back to UltraCart. Once UltraCart receives a notification it will dispatch the customer down the “Yes” branch. After the max wait days is reached the customer will be forced down the “No” branch. Here is an example below.