/
Data Warehouse (BigQuery)

Data Warehouse (BigQuery)

Introduction

UltraCart’s Data Warehouse (BigQuery) feature allows for a business to quickly setup a data warehouse of their customers, items, orders and auto order information with Google’s BigQuery database service. UltraCart will handle the data transfer into BigQuery on an automated base. Businesses can then use the information to feed support systems, write reports, and join up with other data systems for operational analysis.

Additional Benefits:

  • easy reporting in Google Data Studio / Microsoft Power BI

  • connect data to Microsoft Excel or Google Sheets

  • extract querying using the BigQuery CLI or SDK to extract the data set

Pricing

UltraCart covers the first $1.00 of expense associated with the BigQuery project hosting the account data. That is enough to cover all of the data storage expense and bandwidth associated with the updates that occur over time. The actual cost of BigQuery depends solely on the amount of queries that you execute against the environment. For most merchants they will only spend a few dollars a month on their data warehouse environment. UltraCart will once a month apply the previous month’s data warehouse usage to your bill.

The full pricing for BigQuery is located here. BigQuery is basically:

$0.02/GB of storage with the first 10GB free.
$5.00/TB of data processed during queries.

There are no hourly fees for having a BigQuery data set which makes it incredibly economical for more businesses.

Providing Users Access to the Data Warehouse

ATTENTION:
The OWNER USER is the only user that can grant access to the Data Warehouse (BigQuery) integration.

In order for a user to access your data warehouse, the owner of the UltraCart account must grant the individual user permissions. The email associated with the user must be a Google account email. User management is done under Configuration → Account & Users → Users. The permissions that can be granted to the user are:

 

We recommend that you grant the minimum level of data access that is absolutely necessary for the individual user.

Google Project Location

For the location of your Data Warehouse (BigQuery) project in the Google Cloud navigate to:

Navigate to Configuration → Developer → Data Warehouse (BigQuery)

This page will provide you with the project URL, data set descriptions, etc.

Data Security

UltraCart utilizes Google Cloud IAM to limit access to the BigQuery project to only those users on the account that have been granted access to it. UltraCart also utilizes BigQuery column level security to restrict access to certain columns within various tables to specific levels of users. Whenever data is restricted, a SHA-256 hash of the value will be available in another column to be used in queries instead of the underlying PII data. Having this fine grained data access allows a business owner to provide limited access to the valuable corporate data without exposing customer lists, etc. We encourage owners to only grant the lowest level of access possible to achieve the necessary business result.

Data Sets & Streaming

Data warehouses rarely want to see data deleted, BigQuery is no exception, so a traditional strategy of inserts/deletes is not applicable with BigQuery. UltraCart streams the changes into BigQuery tables located in the ultracart_dw_streaming data set. Streaming allows for changes to appear within the data warehouse typically within less than 2 minutes.

Merchant’s should never attempt to query against the tables in the streaming data set. Streaming data sets contain one row per mutation of the object and will lead to unexpected results.

The other data sets are actually views that turn the streaming tables into a consistent snapshot of the data and also remove columns that are inaccessible due to data security at the column level.

Data Set

Description

Security Level

Data Set

Description

Security Level

ultracart_dw

All the tables without any sensitive information.

Level 1 - Standard Access

ultracart_dw_low

Affiliate information except tax id and software activation codes

Level 2 - Low

ultracart_dw_medium

PII information for customers

Level 3 - Medium

ultracart_dw_high

Tax IDs for affiliates and wholesale customers

Level 4 - High

For merchant using linked account, the parent account will also have a second set of data sets. These are the same security levels, but include information from ALL the linked accounts to make consolidated reporting possible.

Data Set

Description

Security Level

Data Set

Description

Security Level

ultracart_dw_linked

All the tables without any sensitive information.

Level 1 - Standard Access

ultracart_dw_linked_low

Affiliate information except tax id and software activation codes

Level 2 - Low

ultracart_dw_linked_medium

PII information for customers

Level 3 - Medium

ultracart_dw_linked_high

Tax IDs for affiliates and wholesale customers

Level 4 - High

Custom Reports

If your business does not have the technical knowledge to work with SQL or report builder tools, UltraCart Professional Services is available to write custom reports and publish them into your UltraCart account. Please contact support@ultracart.com with your report inquiries.

Google BigQuery tutorials

To learn more about using Google BigQuery, please see the following:

 

FAQ

What is a data warehouse?

A data warehouse is an enterprise grade system that is used for reporting and data analysis and is a core component of business intelligence. Data warehouses are the central repositories where data from one or more different sources are brought together for analysis. Often times these data stores contain both current and historical copies of data.

What is a BigQuery?

BigQuery is an enterprise data warehouse that solves the problem of operating the data warehouse by enabling super-fast SQL queries using the processing power of Google's infrastructure. Simply move your data into BigQuery and let Google handle the hard work. You can control access to both the project and your data based on your business needs, such as giving others the ability to view or query your data.

How does this data warehouse work?

UltraCart tracks what changes are happening to your data and streams updates into different tables within BigQuery using secure communication with your Google cloud project.

What UltraCart plans support it?

All pricing plans have access to the data warehouse.

How often does data update?

The updates stream into the data warehouse with a 1-2 minute delay.

What data sets are supported?

At this time the objects that are pushed into your data warehouse are:

  • affiliates

  • affiliate clicks

  • affiliate ledger

  • auto orders

  • customers

  • gift certificates

  • items

  • orders

  • rotating transaction gateway history

  • screen recordings

  • storefront customers

  • storefront experiments

  • storefront upsell offers

  • storefront upsell offer events

  • storefront upsell paths

  • storefronts

  • towerdata email intelligence

What is the data model?

Each record within the BigQuery table is a hierarchy object that is provided to BigQuery as JSON data. It is almost identical to the REST API object model with a few difference covered below.

How does the data model different from the REST API?

All of the date time values on the records stored in BigQuery are in UTC. This differs from the typical EST that UltraCart runs in. The other change is that String[] type values have to be further nested to accommodate the way BigQuery loads data in.

What tools can connect to BigQuery?

There are a large variety of tools that can talk to BigQuery including:

  • SDKs in almost every popular language

  • Google Sheets

  • Google Data Studio

  • Microsoft PowerBI

  • Tableau

  • Qlik

  • Looker

Almost every popular analysis tool out there will have a connection to BigQuery.

What query language does BigQuery support?

BigQuery works with SQL as it’s query language. Documentation on their syntax is located here.

How does this data format differ from a traditional SQL database?

Traditional SQL databases do not operate on nested data within each row of the database. BigQuery fully supports nested hierarchical data within the table schema. If you’re used to SQL, but new to BigQuery make sure to look at the UNNEST function.

What use cases can a business solve with a data warehouse?

  • Build complex custom reports based upon your order data.

  • Aggregation of order data from linked accounts into a single database table.

  • Scheduled reports (using Google Data Studio)

  • Company dashboards (using Google Data Studio)

  • and more…

Are linked accounts supported?

Yes, the parent account will contain separate data sets which encompass all the data across all the linked accounts.

Can I join data within the UltraCart BigQuery project with another BigQuery project?

As long as your user has permission to the data within both projects, you can write a query that references the UltraCart hosted tables along side of your own project’s data. This authentication schema and capability is what makes BigQuery incredibly powerful!

What other data sets can you put in BigQuery to join up?

Common data sets that people drive into their BigQuery databases are:

  • Google Adwords spend

  • Facebook spend

What happens as the data model evolves?

If we add new fields to the data model which would change the schema, UltraCart will automatically recreate your BigQuery table instead of just performing an update.

What about other data warehouse software other than BigQuery?

At this time the data warehouse functionality is limited to BigQuery. If in the future another popular cloud native data warehouse software comes along we will consider an integration with it.

Enhancing Tables with Views

One of the powerful mechanisms of BigQuery is the ability to create a view. A view is a query of an existing table that then acts like a new table for the purposes of querying data. This is a powerful concept and one that everyone should learn. Views are not copies of your data so they are as live and reactive to changes as the base table.

There are two scenarios that you want to use a view for:

  1. Flatten down the complex data into a simpler form for the purposes of reporting on in tools like Google Data Studio of Power BI.

  2. Adding additional calculations into the base table for further analysis.

What 3rd Party Tools Are Merchants Using with BigQuery

These are some of the tools that we know merchants are using with BigQuery:

We find that almost all tools in the data warehouse / CDP / reporting space will talk to BigQuery.

Configuring a User to Run Queries Programmatically

In order to run queries programmatically:

  1. Create your own Google project

  2. Create a service account user within that project

  3. Take the email for the service account user and add a user to UltraCart with that email, and select the appropriate data warehouse permissions in the user editor.

Once you have completed those steps. within 5 minutes the system should provision the new user with access to the UC hosted BigQuery project.

Sample Queries

Important Note: If you’re going to write SQL queries with the nested data that is in the BigQuery tables, you’ll want to learn CROSS JOIN UNNEST and other array operations documented in the BigQuery documentation.

Adding Calculations to Auto Orders

The following query shows how to add:

  • Count of the number of rebills

  • Life time value of the customer

  • Average order value of the customer

  • How long the customer was active before the auto order was canceled or disabled

You can run this query to see the results. Then save this query as a view named “uc_auto_orders_with_stats”.

SELECT -- Count number of rebills ARRAY_LENGTH(rebill_orders) as number_of_rebills, -- Life time value by adding original order plus rebill values COALESCE(original_order.summary.total.value, 0) - COALESCE(original_order.summary.total_refunded.value, 0) + COALESCE(( select SUM(COALESCE(r.summary.total.value, 0) - COALESCE(r.summary.total_refunded.value, 0)) from UNNEST(rebill_orders) as r ), 0) as life_time_value, -- Average order value by adding original order plus rebill values then dividing by total number of orders ROUND( COALESCE(original_order.summary.total.value, 0) - COALESCE(original_order.summary.total_refunded.value, 0) + COALESCE(( select SUM(COALESCE(r.summary.total.value, 0) - COALESCE(r.summary.total_refunded.value, 0)) from UNNEST(rebill_orders) as r ), 0) / (1 + ARRAY_LENGTH(rebill_orders)) ,2) as average_order_value, -- How long did the auto order last? Value will be null if still active DATE_DIFF(COALESCE(canceled_dts, disabled_dts), original_order.creation_dts, DAY) as duration_days, -- Retain all the other columns on uc_auto_orders * FROM `my-data-warehouse.my_dataset.uc_auto_orders`

Adding EST time zone dates to orders

BigQuery is going to treat all dates as the UTC time zone by default. This can cause some challenges when performing certain types of reports. The following query can be used to create a view “uc_orders_est” which contains fields that are shifted into the EST time zone.

select DATETIME(TIMESTAMP(o.creation_dts), "America/New_York") as creation_datetime_est, DATETIME(TIMESTAMP(o.payment.payment_dts), "America/New_York") as payment_datetime_est, DATETIME(TIMESTAMP(o.shipping.shipping_date), "America/New_York") as shipping_datetime_est, DATETIME(TIMESTAMP(o.refund_dts), "America/New_York") as refund_datetime_est, DATE(TIMESTAMP(o.creation_dts), "America/New_York") as creation_date_est, DATE(TIMESTAMP(o.payment.payment_dts), "America/New_York") as payment_date_est, DATE(TIMESTAMP(o.shipping.shipping_date), "America/New_York") as shipping_date_est, DATE(TIMESTAMP(o.refund_dts), "America/New_York") as refund_date_est, o.* from `my-data-warehouse.my_dataset.uc_orders` as o

Active Auto Order Next Rebill

SELECT auto_order_oid, auto_order_code, status, enabled, original_order.order_id as original_order_id, orders.current_stage as original_order_current_stage, original_order.billing.first_name, original_order.billing.last_name, original_order.billing.email, original_order.shipping.day_phone_e164, original_order.shipping.state_region, original_order.shipping.postal_code, original_order.shipping.country_code, item_offset, future_schedules.item_id as future_schedule_item_id, future_schedules.shipment_dts as future_schedule_shipment_dts, future_schedules.unit_cost as future_schedule_unit_cost, future_schedules.rebill_count as future_schedule_rebill_count, REGEXP_EXTRACT(failure_reason, '^[^\n]+') as failure_reason, FROM `my-data-warehouse.my_dataset.uc_auto_orders` as auto_orders JOIN `my-data-warehouse.my_dataset.uc_orders` as orders on orders.order_id = auto_orders.original_order_id, UNNEST(auto_orders.items) as items WITH OFFSET AS item_offset, UNNEST(items.future_schedules) as future_schedules WITH OFFSET AS future_schedule_offset WHERE enabled = true and future_schedule_offset = 0 and orders.payment.payment_dts is not null and orders.payment.payment_method <> 'Quote Request' and orders.current_stage <> 'Rejected' and (items.no_order_after_dts is null or items.no_order_after_dts >= current_date()) ORDER BY future_schedules.shipment_dts ASC

Revenue Per Item Over a Certain Time Period

SELECT i.merchant_item_id, sum(i.total_cost_with_discount.value) as revenue_for_item, sum(i.quantity) as units_sold FROM `my-data-warehouse.my_dataset.uc_orders` CROSS JOIN UNNEST(items) as i WHERE creation_dts between "2021-07-01" and "2021-08-01" and i.kit_component = false group by i.merchant_item_id order by i.merchant_item_id

In this query we’re interacting with the order table. We want to join the items (which are a nested array) as another table. We use the CROSS JOIN UNNEST operation to do this. Once we have the tables joined it’s a pretty standard group by and sum over type query.

Query Table Size in GB

select table_id, ROUND(sum(size_bytes) / (1024 * 1024), 2) as size_in_gb from `my-data-warehouse.my_dataset.__TABLES__` group by table_id

This query will show you the size of the tables you have in BigQuery.

Order ID Experiment Variations

SELECT order_id, ( select params.value.text from UNNEST(events.params) as params where params.name = 'expid' ) as experiment_id, ( select params.value.num from UNNEST(events.params) as params where params.name = 'expvid' ) as experiment_variation_number FROM `my-data-warehouse.my_dataset.uc_storefront_recordings` CROSS JOIN UNNEST(page_views) as page_views CROSS JOIN UNNEST(page_views.events) as events WHERE order_id is not null and events.name = 'experiment'

This query will show which experiment and variation each order went through (this requires screen recordings).

Orders For Specific Items Shipped By a User on a Specific Date

SELECT distinct order_id FROM `my-data-warehouse.my_dataset.ultracart_orders` CROSS JOIN UNNEST(items) as i WHERE DATE(TIMESTAMP(shipping.shipping_date), "America/New_York") = "2021-12-09" and i.shipped_by_user = 'bob' and i.merchant_item_id in ( 'PRODUCT-A', 'PRODUCT-B' ) order by order_id

Auto Orders with Pre-shipment Notice Date more than one week prior to shipment.

SELECT ao.original_order_id, DATE_DIFF(item.next_preshipment_notice_dts, item.next_shipment_dts, DAY) as days_diff FROM `my-data-warehouse.my_dataset.uc_auto_orders` as ao CROSS JOIN UNNEST(items) as item WHERE enabled = True and item.next_preshipment_notice_dts is not null and DATE_DIFF(item.next_preshipment_notice_dts, item.next_shipment_dts, DAY) < -7

Orders with a Specific Custom Field Value

SELECT order_id, payment.payment_status, creation_dts, checkout.custom_field3, checkout.custom_field4, checkout.custom_field5, checkout.custom_field6, checkout.custom_field7 FROM `my-data-warehouse.my_dataset.uc_orders` WHERE checkout.custom_field4 = '1234' ORDER BY order_id

List All Upsell Paths, Variation and Upsells

SELECT path.name as path_name, variation.name as variation_name, offer.name as offer_name FROM `my-data-warehouse.my_dataset.uc_storefront_upsell_paths` as path CROSS JOIN UNNEST(variations) as variation CROSS JOIN UNNEST(visibility_ordered_offer_oids) as variation_offer INNER JOIN `my-data-warehouse.my_dataset.uc_storefront_upsell_offers` as offer on offer.storefront_upsell_offer_oid = variation_offer.value where path.storefront_oid = 1234 -- Replace with your StoreFront OID ORDER BY path.path_order

Upsell Screenshot List

SELECT sf.host_name, path.name as path_name, path_visibility_offer_offset + 1 as path_visibility_offer_offset, variation.name as variation_name, offer.name as offer_name, offer.screenshot_small_full_length_url, offer.screenshot_large_full_length_url FROM `my-data-warehouse.my_dataset.uc_storefront_upsell_paths` as path CROSS JOIN UNNEST(variations) as variation CROSS JOIN UNNEST(visibility_ordered_offer_oids) as variation_offer WITH OFFSET AS path_visibility_offer_offset INNER JOIN `my-data-warehouse.my_dataset.uc_storefront_upsell_offers` as offer on offer.storefront_upsell_offer_oid = variation_offer.value INNER JOIN `my-data-warehouse.my_dataset.uc_storefronts` as sf on sf.storefront_oid = path.storefront_oid where offer.active = true and sf.locked = false ORDER BY sf.host_name, path.path_order, path_visibility_offer_offset

Auto Orders with Missed Pre-shipment Notices

SELECT original_order_id, aoi.original_item_id, aoi.next_preshipment_notice_dts, aoi.preshipment_notice_sent, aoi.next_shipment_dts FROM `my-data-warehouse.my_dataset.uc_auto_orders` ao CROSS JOIN UNNEST(items) aoi where aoi.preshipment_notice_sent = false and aoi.next_preshipment_notice_dts is not null and aoi.next_preshipment_notice_dts < aoi.next_shipment_dts and aoi.next_preshipment_notice_dts < CURRENT_DATETIME() and (aoi.no_order_after_dts is null or aoi.no_order_after_dts > CURRENT_DATETIME()) and ao.enabled is true

Auto Order Logs Messages After Pre-shipment Notice and Before Shipment Should Take Place

SELECT original_order_id, aoi.original_item_id, aoi.next_preshipment_notice_dts, aoi.preshipment_notice_sent, aoi.next_shipment_dts, ARRAY( select AS STRUCT log_dts, log_message from UNNEST(ao.logs) where log_dts > aoi.next_preshipment_notice_dts ) as logs FROM `my-data-warehouse.my_dataset.uc_auto_orders` ao CROSS JOIN UNNEST(items) aoi where aoi.preshipment_notice_sent = true and aoi.next_preshipment_notice_dts is not null and aoi.next_preshipment_notice_dts < aoi.next_shipment_dts and aoi.next_preshipment_notice_dts < CURRENT_DATETIME() and (aoi.no_order_after_dts is null or aoi.no_order_after_dts between DATETIME_TRUNC(CURRENT_DATETIME(), DAY) AND CURRENT_DATETIME()) and ao.enabled is true

Customer LTV Modeling

WITH email_first_rows as ( SELECT billing.email, MIN(payment.payment_dts) as first_order_dts FROM `my-data-warehouse.my_dataset.uc_orders` WHERE billing.email <> '' and payment.payment_dts is not null and current_stage in ('Shipping Department', 'Completed Order') group by billing.email ), order_rows as ( select email_first_rows.email, first_order_dts, o2.payment.payment_dts, o2.summary.total.value as total, case when o2.payment.payment_dts <> first_order_dts then o2.summary.total.value else 0 end as additional_total_revenue, DATE_DIFF(o2.payment.payment_dts, email_first_rows.first_order_dts, MONTH) as month from email_first_rows INNER JOIN `my-data-warehouse.my_dataset.uc_orders` o2 on o2.billing.email = email_first_rows.email and o2.payment.payment_dts is not null and o2.current_stage in ('Shipping Department', 'Completed Order') ORDER BY email_first_rows.email, month ), month_rows as ( select email, month, min(payment_dts) as payment_dts, sum(additional_total_revenue) as additional_total_revenue, sum(total) as total, count(*) as order_count from order_rows group by email, month ), month_ltv as ( select email, month, SUM(order_count) OVER (current_month_window) AS month_order_count, SUM(order_count) OVER (months_since_first_order) AS cumuliative_order_count, SUM(additional_total_revenue) OVER (current_month_window) AS month_additional_total_revenue, SUM(additional_total_revenue) OVER (months_since_first_order) AS cumulative_additional_total_revenue, SUM(total) OVER (current_month_window) AS month_total, SUM(total) OVER (months_since_first_order) AS cumulative_total from month_rows WINDOW months_since_first_order AS ( PARTITION BY email ORDER BY payment_dts asc ROWS BETWEEN UNBOUNDED PRECEDING AND CURRENT ROW ), current_month_window AS ( PARTITION BY email ORDER BY payment_dts asc ROWS BETWEEN CURRENT ROW AND CURRENT ROW ) order by email, month ) select * from month_ltv

Find Order Id by Transaction Value

SELECT order_id FROM `my-data-warehouse.my_dataset.uc_orders` CROSS JOIN UNNEST(payment.transactions) t CROSS JOIN UNNEST(t.details) d WHERE d.value = 'abc123'

Auto Order Weekly Cohort by Main Item Id

 

WITH ao_rows as ( -- Group in weekly cohorts SELECT DATE_TRUNC(original_order.creation_dts, WEEK) as weekly_cohort, original_order_id, -- Consider the first auto order item as the main subscription items[safe_offset(0)].original_item_id as main_auto_order_item_id, -- integer 1 = enabled 0 = disabled that can be summed case when enabled then 1 else 0 end as enabled, original_order.creation_dts, -- has the original order been refunded? case when original_order.summary.total_refunded.value > 0 then 1 else 0 end as original_order_refunded, -- when was the original order refunded? original_order.refund_dts as original_order_refund_dts, -- how many unrefunded rebills have there been? ( select count(*) from UNNEST(rebill_orders) as r where r.summary.total_refunded.value is null ) as rebill_order_unrefunded, -- have any of the rebills been refunded? coalesce(( select 1 from UNNEST(rebill_orders) as r where r.summary.total_refunded.value > 0 LIMIT 1 ), 0) as rebill_order_refunded, -- when was the most recent rebill refund ( select max(refund_dts) from UNNEST(rebill_orders) as r where r.summary.total_refunded.value > 0 ) as rebill_order_refund_dts, -- how much unrefunded revenue has been generated? (original_order.summary.total.value) as gross_original_total_revenue, (coalesce(original_order.summary.total_refunded.value, 0)) as refunded_original_total_revenue, (original_order.summary.total.value - coalesce(original_order.summary.total_refunded.value, 0)) as net_original_total_revenue, -- how much unrefunded revenue has been generated? (coalesce(( select sum(r.summary.total.value) from UNNEST(rebill_orders) as r ), 0)) as gross_rebill_total_revenue, (coalesce(( select sum(coalesce(r.summary.total_refunded.value, 0)) from UNNEST(rebill_orders) as r ), 0)) as refunded_rebill_total_revenue, (coalesce(( select sum(r.summary.total.value) - sum(coalesce(r.summary.total_refunded.value, 0)) from UNNEST(rebill_orders) as r ), 0)) as net_rebill_total_revenue, -- how much unrefunded revenue has been generated? (original_order.summary.total.value + coalesce(( select sum(r.summary.total.value) from UNNEST(rebill_orders) as r ), 0)) as gross_combined_total_revenue, (coalesce(original_order.summary.total_refunded.value, 0) + coalesce(( select sum(coalesce(r.summary.total_refunded.value, 0)) from UNNEST(rebill_orders) as r ), 0)) as refunded_combined_total_revenue, (original_order.summary.total.value - coalesce(original_order.summary.total_refunded.value, 0) + coalesce(( select sum(r.summary.total.value) - sum(coalesce(r.summary.total_refunded.value, 0)) from UNNEST(rebill_orders) as r ), 0)) as net_combined_total_revenue, -- how many rebills ARRAY_LENGTH(rebill_orders) as rebill_count FROM `my-data-warehouse.my_dataset.uc_auto_orders` -- Filter auto orders that had test orders that no longer exist where original_order.creation_dts is not null ) select -- output by weekly cohort and main item id weekly_cohort, main_auto_order_item_id, -- how many auto orders in this group? count(*) as auto_order_count, -- how many are still enabled? sum(enabled) as still_enabled_count, -- how many have had the original a rebill order refunded? sum( case when original_order_refunded > 0 or rebill_order_refunded > 0 then 1 else 0 end ) as refund_count, -- sum the various types of revenue sum(gross_original_total_revenue) as gross_original_total_revenue, sum(refunded_original_total_revenue) as refunded_original_total_revenue, sum(net_original_total_revenue) as net_original_total_revenue, sum(gross_rebill_total_revenue) as gross_rebill_total_revenue, sum(refunded_rebill_total_revenue) as refunded_rebill_total_revenue, sum(net_rebill_total_revenue) as net_rebill_total_revenue, sum(gross_combined_total_revenue) as gross_combined_total_revenue, sum(refunded_combined_total_revenue) as refunded_combined_total_revenue, sum(net_combined_total_revenue) as net_combined_total_revenue, -- what is the average number of rebills for people in this cohort? trunc(avg(rebill_count), 2) as average_number_of_rebills_per_auto_order from ao_rows group by weekly_cohort, main_auto_order_item_id order by weekly_cohort desc, main_auto_order_item_id

Auto Order Future Predictions

 

WITH future_shipment_rows as ( SELECT auto_order_code, fs.item_id, fs.unit_cost, coalesce(i.arbitrary_quantity, i.original_quantity) as qty, fs.shipment_dts, original_order.billing.email_hash FROM `my-data-warehouse.my_dataset.uc_auto_orders` CROSS JOIN UNNEST(items) as i CROSS JOIN UNNEST(i.future_schedules) fs where fs.shipment_dts < DATETIME_ADD(CURRENT_DATE(), INTERVAL 90 day) and enabled is true ), future_email_rows as ( select email_hash, sum(unit_cost * qty) as future_item_revenue from future_shipment_rows group by email_hash order by email_hash ), future_item_day_rows as ( select item_id,DATETIME_TRUNC(shipment_dts, day) as day, sum(qty) as future_quantity, sum(unit_cost * qty) as future_item_revenue from future_shipment_rows group by item_id, day order by item_id, day ), future_item_month_rows as ( select item_id,DATETIME_TRUNC(shipment_dts, month) as month, sum(qty) as future_quantity, sum(unit_cost * qty) as future_item_revenue from future_shipment_rows group by item_id, month order by item_id, month ) select * from future_item_day_rows

Extract a Marketing List from Order History

SELECT order_id, marketing.mailing_list, billing.*, shipping.* FROM `my-data-warehouse.my_dataset.uc_orders`

Auto Order Churn Overall

WITH auto_order_rows as ( SELECT auto_order_oid, CAST(DATETIME_TRUNC(original_order.creation_dts, day) as DATE) as start_dts, CAST(DATETIME_TRUNC(coalesce(canceled_dts, disabled_dts), day) as DATE) as churn_dts FROM `my-data-warehouse.my_dataset.uc_auto_orders` where original_order.current_stage not in ('REJ') and original_order.payment.payment_dts is not null and original_order.payment.test_order is false ), daily_date_range_rows as ( SELECT date FROM UNNEST( GENERATE_DATE_ARRAY((select min(start_dts) from auto_order_rows), CURRENT_DATE(), INTERVAL 1 DAY) ) as date ), daily_rows as ( select *, ( select count(*) from auto_order_rows where start_dts < date and (churn_dts is null or churn_dts >= date) ) as active_at_start, ( select count(*) from auto_order_rows where churn_dts = date ) as churned_today, ( select count(*) from auto_order_rows where start_dts = date ) as added_today, ( select count(*) from auto_order_rows where start_dts <= date and (churn_dts is null or churn_dts > date) ) as active_at_end from daily_date_range_rows order by date ), monthly_date_range_rows as ( SELECT first_of_month, DATE_SUB(DATE_ADD(first_of_month, INTERVAL 1 MONTH), INTERVAL 1 DAY) as end_of_month FROM UNNEST( GENERATE_DATE_ARRAY(DATE_TRUNC((select min(start_dts) from auto_order_rows), MONTH), CURRENT_DATE(), INTERVAL 1 MONTH) ) as first_of_month ), period_rows as ( select first_of_month as period_start_date, LEAST(end_of_month, CURRENT_DATE()) as period_end_date, DATE_DIFF(LEAST(end_of_month, CURRENT_DATE()), first_of_month, day) + 1 as days_in_period from monthly_date_range_rows ), daily_rows_in_period as ( select *, case when period_start_date = daily_rows.date then active_at_start else null end as period_active_at_start, case when period_end_date = daily_rows.date then active_at_end else null end as period_active_at_end from period_rows left join daily_rows on daily_rows.date between period_rows.period_start_date and period_rows.period_end_date order by period_rows.period_start_date, daily_rows.date ), churn_stats as ( select period_start_date as month, --period_end_date, days_in_period, coalesce(max(period_active_at_start), 0) as period_starting_active, sum(added_today) as added_in_period, sum(churned_today) as churned_in_period, coalesce(max(period_active_at_end), 0) as period_ending_active, ROUND((SAFE_DIVIDE(sum(churned_today), sum(active_at_start))) * days_in_period * 100, 2) as churn_percentage from daily_rows_in_period group by period_start_date, period_end_date, days_in_period order by period_start_date, period_end_date ) select * except(days_in_period), case when added_in_period > churned_in_period then 'growing' when added_in_period < churned_in_period then 'shrinking' else '' end as outcome from churn_stats where churn_percentage is not null order by month desc

Auto Order Churn by Item

WITH auto_order_rows as ( SELECT auto_order_oid, items[SAFE_OFFSET(0)].original_item_id as primary_item_id, CAST(DATETIME_TRUNC(original_order.creation_dts, day) as DATE) as start_dts, CAST(DATETIME_TRUNC(coalesce(canceled_dts, disabled_dts), day) as DATE) as churn_dts FROM `my-data-warehouse.my_dataset.uc_auto_orders` where original_order.current_stage not in ('REJ') and original_order.payment.payment_dts is not null and original_order.payment.test_order is false ), primary_item_id_rows as ( select distinct primary_item_id from auto_order_rows order by primary_item_id ), daily_date_range_rows as ( SELECT date FROM UNNEST( GENERATE_DATE_ARRAY((select min(start_dts) from auto_order_rows), CURRENT_DATE(), INTERVAL 1 DAY) ) as date ), item_daily_date_range_rows as ( select * from primary_item_id_rows right join daily_date_range_rows on 1 = 1 ), item_daily_rows as ( select *, ( select count(*) from auto_order_rows where auto_order_rows.primary_item_id = item_daily_date_range_rows.primary_item_id and start_dts <= date and (churn_dts is null or churn_dts >= date) ) as active_at_start, ( select count(*) from auto_order_rows where auto_order_rows.primary_item_id = item_daily_date_range_rows.primary_item_id and churn_dts = date ) as churned_today, ( select count(*) from auto_order_rows where auto_order_rows.primary_item_id = item_daily_date_range_rows.primary_item_id and start_dts = date ) as added_today from item_daily_date_range_rows order by date ), monthly_date_range_rows as ( SELECT first_of_month, DATE_SUB(DATE_ADD(first_of_month, INTERVAL 1 MONTH), INTERVAL 1 DAY) as end_of_month FROM UNNEST( GENERATE_DATE_ARRAY(DATE_TRUNC((select min(start_dts) from auto_order_rows), MONTH), CURRENT_DATE(), INTERVAL 1 MONTH) ) as first_of_month ), period_rows as ( select first_of_month as period_start_date, LEAST(end_of_month, CURRENT_DATE()) as period_end_date, DATE_DIFF(LEAST(end_of_month, CURRENT_DATE()), first_of_month, day) + 1 as days_in_period from monthly_date_range_rows ), item_daily_rows_in_period as ( select *, case when period_start_date = item_daily_rows.date then active_at_start else null end as period_active_at_start, case when period_end_date = item_daily_rows.date then active_at_start - churned_today else null end as period_active_at_end from period_rows left join item_daily_rows on item_daily_rows.date between period_rows.period_start_date and period_rows.period_end_date order by period_rows.period_start_date, item_daily_rows.date ), churn_stats as ( select primary_item_id, period_start_date, period_end_date, days_in_period, max(period_active_at_start) period_starting_active, sum(added_today) as added_in_period, sum(churned_today) as churned_in_period, max(period_active_at_end) period_ending_active, ROUND((SAFE_DIVIDE(sum(churned_today), sum(active_at_start))) * days_in_period * 100, 2) as churn_percentage from item_daily_rows_in_period group by primary_item_id, period_start_date, period_end_date, days_in_period order by primary_item_id, period_start_date, period_end_date ) select * except(days_in_period), case when added_in_period > churned_in_period then 'growing' when added_in_period < churned_in_period then 'shrinking' else '' end as outcome from churn_stats where churn_percentage is not null

Affiliate Metrics

WITH email_affiliate_owner_rows as ( select billing.email_hash, creation_dts, affiliates[SAFE_OFFSET(0)].affiliate_oid from `my-data-warehouse.my_dataset.uc_orders` where affiliates[SAFE_OFFSET(0)].affiliate_oid is not null and billing.email_hash is not null -- and payment.payment_dts >= @start_date and payment.payment_dts <= @end_date ORDER BY creation_dts desc ), repeat_customer_orders as ( select o1.order_id, o1.billing.email_hash, o1.summary.total.value - o1.summary.tax.value as gross_revenue, COALESCE(o1.summary.total_refunded.value, 0) - COALESCE(o1.summary.tax_refunded.value, 0) as gross_refunded, ( select sum(cogs * quantity) from UNNEST(o1.items) ) as item_cogs, COALESCE(o1.summary.actual_shipping.value, 0) as actual_shipping, COALESCE(o1.summary.actual_fulfillment.value, 0) as actual_fulfillment, o1.items[SAFE_OFFSET(0)].merchant_item_id as primary_item_id, email_affiliate_owner_rows.affiliate_oid, COALESCE(( select sum(transaction_amount) from UNNEST(o1.affiliates[SAFE_OFFSET(0)].ledger_entries) ), 0) as affiliate_commission, 0 as active_subscription, o1.creation_dts, 'repeat customer' as order_type, row_number() over (partition by order_id order by email_affiliate_owner_rows.creation_dts desc) as rn from `my-data-warehouse.my_dataset.uc_orders` o1 join email_affiliate_owner_rows on email_affiliate_owner_rows.email_hash = o1.billing.email_hash and email_affiliate_owner_rows.creation_dts <= o1.creation_dts where -- not an auto order and no affiliate associated o1.auto_order is null and o1.affiliates[SAFE_OFFSET(0)].affiliate_oid is null --and o1.payment.payment_dts >= @start_date and o1.payment.payment_dts <= @end_date ), -- Calculate values per individual orders order_rows as ( -- Straight sale or original rebills SELECT order_id, billing.email_hash, summary.total.value - summary.tax.value as gross_revenue, COALESCE(summary.total_refunded.value, 0) - COALESCE(summary.tax_refunded.value, 0) as gross_refunded, ( select sum(cogs * quantity) from UNNEST(items) ) as item_cogs, COALESCE(summary.actual_shipping.value, 0) as actual_shipping, COALESCE(summary.actual_fulfillment.value, 0) as actual_fulfillment, o.items[SAFE_OFFSET(0)].merchant_item_id as primary_item_id, o.affiliates[SAFE_OFFSET(0)].affiliate_oid as affiliate_oid, COALESCE(( select sum(transaction_amount) from UNNEST(o.affiliates[SAFE_OFFSET(0)].ledger_entries) ), 0) as affiliate_commission, -- If this is the original order then see if it's an active subscription case when order_id = auto_order.original_order_id and auto_order.enabled is true then 1 else 0 end as active_subscription, creation_dts, case when auto_order is null then 'straight sale' else 'auto order original' end as order_type FROM `my-data-warehouse.my_dataset.uc_orders` o WHERE current_stage in ('Shipping Department', 'Completed Order') and (auto_order is null or order_id = auto_order.original_order_id) --and payment.payment_dts >= @start_date and payment.payment_dts <= @end_date union all -- rebill orders select o1.order_id, o1.billing.email_hash, o1.summary.total.value - o1.summary.tax.value as gross_revenue, COALESCE(o1.summary.total_refunded.value, 0) - COALESCE(o1.summary.tax_refunded.value, 0) as gross_refunded, ( select sum(cogs * quantity) from UNNEST(o1.items) ) as item_cogs, COALESCE(o1.summary.actual_shipping.value, 0) as actual_shipping, COALESCE(o1.summary.actual_fulfillment.value, 0) as actual_fulfillment, o1.items[SAFE_OFFSET(0)].merchant_item_id as primary_item_id, o2.affiliates[SAFE_OFFSET(0)].affiliate_oid as affiliate_oid, COALESCE(( select sum(transaction_amount) from UNNEST(o1.affiliates[SAFE_OFFSET(0)].ledger_entries) ), 0) as affiliate_commission, 0 as active_subscription, o1.creation_dts, 'auto order rebill' as order_type from `my-data-warehouse.my_dataset.uc_orders` o1 join `my-data-warehouse.my_dataset.uc_orders` o2 on o1.auto_order.original_order_id = o2.order_id where o1.auto_order.original_order_id != o1.order_id --and o2.payment.payment_dts >= @start_date and o2.payment.payment_dts <= @end_date and o2.affiliates[SAFE_OFFSET(0)].affiliate_oid is not null union all select * except (rn) from repeat_customer_orders where rn = 1 ORDER BY creation_dts desc ), -- Join in the affiliate information and calculate the profit order_by_affiliate_rows as ( select order_rows.*, aff.email_hash as aff_email_hash, gross_revenue - gross_refunded - item_cogs - actual_shipping - actual_fulfillment - affiliate_commission as profit from order_rows LEFT OUTER JOIN `my-data-warehouse.my_dataset.uc_affiliates` aff on aff.affiliate_oid = order_rows.affiliate_oid ), -- Per affiliate/customer email sum up the revenue, profit and count of orders order_by_affiliate_email_rows as ( select affiliate_oid, email_hash, sum(gross_revenue) as gross_revenue, sum(profit) as profit, count(*) as order_count, sum(active_subscription) as active_subscriptions from order_by_affiliate_rows group by affiliate_oid, email_hash ), -- Per item sum up the revenue, profit and count of orders order_by_primary_item_rows as ( select primary_item_id, sum(gross_revenue) as gross_revenue, sum(profit) as profit, count(*) as order_count, sum(active_subscription) as active_subscriptions from order_by_affiliate_rows group by primary_item_id order by primary_item_id ), -- Calculate the metrics per affiliate affiliate_stat_rows as ( select affiliate_oid, ROUND(avg(gross_revenue),2) as avg_gross_revenue_per_customer, ROUND(avg(profit),2) as avg_profit_per_customer, ROUND(avg(order_count),2) as avg_orders_per_customer, sum(order_count) as sum_order_count, sum(gross_revenue) as sum_gross_revenue, sum(profit) as sum_profit, sum(active_subscriptions) as sum_active_subscriptions from order_by_affiliate_email_rows where affiliate_oid is not null group by affiliate_oid order by affiliate_oid ), -- Calculate the metrics per affiliate / item id affiliate_primary_item_id_stat_rows as ( select affiliate_oid, primary_item_id, ROUND(avg(gross_revenue),2) as avg_gross_revenue_per_customer, ROUND(avg(profit),2) as avg_profit_per_customer, count(*) as order_count, sum(gross_revenue) as sum_gross_revenue, sum(profit) as sum_profit, sum(active_subscription) as sum_active_subscriptions from order_by_affiliate_rows where affiliate_oid is not null group by affiliate_oid, primary_item_id order by affiliate_oid, primary_item_id ), -- Calculate the metrics overall overall_stat_rows as ( select COUNT(DISTINCT affiliate_oid) as number_of_affiliates, ROUND(avg(gross_revenue),2) as avg_gross_revenue_per_customer, ROUND(avg(profit),2) as avg_profit_per_customer, ROUND(avg(order_count),2) as avg_orders_per_customer, sum(order_count) as sum_order_count, sum(gross_revenue) as sum_gross_revenue, sum(profit) as sum_profit, sum(active_subscriptions) as sum_active_subscriptions from order_by_affiliate_email_rows where affiliate_oid is not null ) -- Five different data sets that can be viewed select * from overall_stat_rows -- select * from affiliate_stat_rows -- select * from affiliate_primary_item_id_stat_rows -- select * from order_by_primary_item_rows -- select * except (email_hash, aff_email_hash) from order_by_affiliate_rows where affiliate_oid is not null

Customer Cohort Revenue

with customer_bulk_rows as ( -- everythign is grouped by hashed email to count as a unique customer select billing.email_hash, -- initial items on the order (except kit components) ARRAY( select as struct item.merchant_item_id from UNNEST(o1.items) item where kit_component is false ) as initial_item_ids, -- advertising sources ( select value from UNNEST(properties) where name = 'ucasource' ) as utm_source, ( select value from UNNEST(properties) where name = 'ucacampaign' ) as utm_campaign, affiliates[SAFE_OFFSET(0)].affiliate_oid, -- core values about each order that we want in an array. ARRAY( select as struct order_id, summary.total.value as total_revenue, creation_dts, cast(creation_dts as date) as creation_date from `my-data-warehouse.my_dataset.uc_orders` o2 where o2.billing.email_hash = o1.billing.email_hash ) as order_array, -- clever use of run numbering which will be filtered in the next query to prevent correlation error ROW_NUMBER() OVER ( PARTITION BY billing.email_hash ORDER BY creation_dts ) AS rownum, from `my-data-warehouse.my_dataset.uc_orders` o1 where billing.email_hash is not null order by billing.email_hash ), customer_rows as ( select *, -- calculate their cohort startin group ( select DATE_TRUNC(min(creation_date), MONTH) from UNNEST(order_array) ) as cohort_group, -- calculate the last period they had any activity ( select DATE_TRUNC(max(creation_date), MONTH) from UNNEST(order_array) ) as end_period_start_of_month from customer_bulk_rows -- clever filtering to the first row number where rownum = 1 ), monthly_date_range_rows as ( -- generate monthly periods since our first order SELECT first_of_month, DATE_SUB(DATE_ADD(first_of_month, INTERVAL 1 MONTH), INTERVAL 1 DAY) as end_of_month FROM UNNEST( GENERATE_DATE_ARRAY(DATE_TRUNC((select cast(min(creation_dts) as date) from `my-data-warehouse.my_dataset.uc_orders`), MONTH), CURRENT_DATE(), INTERVAL 1 MONTH) ) as first_of_month ), customer_cohort_intermediate_rows as ( -- grab the main data, but strip off columns we don't need to output select * except (order_array, end_period_start_of_month, rownum), -- roll up LTV across all the orders ( select sum(total_revenue) from UNNEST(order_array) ) as ltv, -- generate the periods array ( select as struct -- nice incremently number by period ROW_NUMBER() OVER ( PARTITION BY email_hash ) AS period_number, -- date range of the period period.first_of_month, period.end_of_month, -- number of orders in the period count(distinct(order_id)) as period_order_count, -- revenue in the period coalesce(sum(total_revenue), 0) as period_total_revenue, -- array of orders that occurred during this period ( SELECT ARRAY_AGG(t) FROM (SELECT DISTINCT * FROM UNNEST(order_array) v where v.creation_date between period.first_of_month and period.end_of_month) t ) as orders from UNNEST(order_array) o RIGHT OUTER JOIN monthly_date_range_rows period on o.creation_dts between period.first_of_month and period.end_of_month -- only look at periods that are between their first and last order where period.first_of_month >= cohort_group and period.first_of_month <= end_period_start_of_month group by period.first_of_month, period.end_of_month ) as periods from customer_rows order by cohort_group, email_hash ), customer_cohort_rows as ( select *, -- add in a count of the number of total periods ARRAY_LENGTH(periods) as period_count from customer_cohort_intermediate_rows ), customer_cohort_agg_rows as ( select cohort_group, p.period_number, sum(p.period_total_revenue) as total_revenue from customer_cohort_rows CROSS JOIN UNNEST(periods) p -- TODO: This is where you would filter down customers based upon the traffic source, affiliate id or initial item id -- where utm_source = 'google' group by cohort_group, p.period_number order by cohort_group, p.period_number ) -- Output a pivoted result of the revenue for each cohort group over the first 12 months for those customers select * from customer_cohort_agg_rows PIVOT(sum(total_revenue) as period_total_revenue FOR period_number IN ( 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 )) -- Start from a particular month and go forward where cohort_group >= cast('2021-01-01' as date) order by cohort_group

Auto Order Cohort Revenue

with customer_bulk_rows as ( -- everythign is grouped by hashed email to count as a unique customer select auto_order_oid as customer_key, -- initial items on the order (except kit components) ARRAY( select as struct item.original_item_id from UNNEST(ao1.items) item ) as initial_item_ids, -- advertising sources ( select value from UNNEST(ao1.original_order.properties) where name = 'ucasource' ) as utm_source, ( select value from UNNEST(ao1.original_order.properties) where name = 'ucacampaign' ) as utm_campaign, ao1.original_order.affiliates[SAFE_OFFSET(0)].affiliate_oid, -- core values about each order that we want in an array. ARRAY( select as struct ao1.original_order.order_id, ao1.original_order.summary.total.value as total_revenue, ao1.original_order.creation_dts, cast(ao1.original_order.creation_dts as date) as creation_date union all select as struct order_id, summary.total.value as total_revenue, creation_dts, cast(creation_dts as date) as creation_date from ao1.rebill_orders ) as order_array, -- clever use of run numbering which will be filtered in the next query to prevent correlation error ROW_NUMBER() OVER ( PARTITION BY ao1.auto_order_oid ) AS rownum, from `my-data-warehouse.my_dataset.uc_auto_orders` ao1 order by auto_order_oid ), customer_rows as ( select *, -- calculate their cohort startin group ( select DATE_TRUNC(min(creation_date), MONTH) from UNNEST(order_array) ) as cohort_group, -- calculate the last period they had any activity ( select DATE_TRUNC(max(creation_date), MONTH) from UNNEST(order_array) ) as end_period_start_of_month from customer_bulk_rows -- clever filtering to the first row number where rownum = 1 ), monthly_date_range_rows as ( -- generate monthly periods since our first order SELECT first_of_month, DATE_SUB(DATE_ADD(first_of_month, INTERVAL 1 MONTH), INTERVAL 1 DAY) as end_of_month FROM UNNEST( GENERATE_DATE_ARRAY(DATE_TRUNC((select cast(min(original_order.creation_dts) as date) from `my-data-warehouse.my_dataset.uc_auto_orders`), MONTH), CURRENT_DATE(), INTERVAL 1 MONTH) ) as first_of_month ), customer_cohort_intermediate_rows as ( -- grab the main data, but strip off columns we don't need to output select * except (order_array, end_period_start_of_month, rownum), -- roll up LTV across all the orders ( select sum(total_revenue) from UNNEST(order_array) ) as ltv, -- generate the periods array ( select as struct -- nice incremently number by period ROW_NUMBER() OVER ( PARTITION BY customer_key ) AS period_number, -- date range of the period period.first_of_month, period.end_of_month, -- number of orders in the period count(distinct(order_id)) as period_order_count, -- revenue in the period coalesce(sum(total_revenue), 0) as period_total_revenue, -- array of orders that occurred during this period ( SELECT ARRAY_AGG(t) FROM (SELECT DISTINCT * FROM UNNEST(order_array) v where v.creation_date between period.first_of_month and period.end_of_month) t ) as orders from UNNEST(order_array) o RIGHT OUTER JOIN monthly_date_range_rows period on o.creation_dts between period.first_of_month and period.end_of_month -- only look at periods that are between their first and last order where period.first_of_month >= cohort_group and period.first_of_month <= end_period_start_of_month group by period.first_of_month, period.end_of_month ) as periods from customer_rows order by cohort_group, customer_key ), customer_cohort_rows as ( select *, -- add in a count of the number of total periods ARRAY_LENGTH(periods) as period_count from customer_cohort_intermediate_rows ), customer_cohort_agg_rows as ( select cohort_group, p.period_number, sum(p.period_total_revenue) as total_revenue from customer_cohort_rows CROSS JOIN UNNEST(periods) p -- TODO: This is where you would filter down customers based upon the traffic source, affiliate id or initial item id -- where utm_source = 'google' group by cohort_group, p.period_number order by cohort_group, p.period_number ) -- Output a pivoted result of the revenue for each cohort group over the first 12 months for those customers select * from customer_cohort_agg_rows PIVOT(sum(total_revenue) as period_total_revenue FOR period_number IN ( 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 )) -- Start from a particular month and go forward where cohort_group >= cast('2021-01-01' as date) order by cohort_group

Auto Order Cohort Active Count

with customer_bulk_rows as ( -- everything is grouped by hashed email to count as a unique customer select auto_order_oid as customer_key, -- initial items on the order (except kit components) ARRAY( select as struct item.original_item_id from UNNEST(ao1.items) item ) as initial_item_ids, -- advertising sources ( select value from UNNEST(ao1.original_order.properties) where name = 'ucasource' ) as utm_source, ( select value from UNNEST(ao1.original_order.properties) where name = 'ucacampaign' ) as utm_campaign, ao1.original_order.affiliates[SAFE_OFFSET(0)].affiliate_oid, -- is the auto order still active DATE_TRUNC(coalesce(ao1.disabled_dts, ao1.canceled_dts), day) as churn_date, -- core values about each order that we want in an array. ARRAY( select as struct ao1.original_order.order_id, ao1.original_order.summary.total.value as total_revenue, ao1.original_order.creation_dts, cast(ao1.original_order.creation_dts as date) as creation_date union all select as struct order_id, summary.total.value as total_revenue, creation_dts, cast(creation_dts as date) as creation_date from ao1.rebill_orders ) as order_array, -- clever use of run numbering which will be filtered in the next query to prevent correlation error ROW_NUMBER() OVER ( PARTITION BY ao1.auto_order_oid ) AS rownum, from `my-data-warehouse.my_dataset.uc_auto_orders` ao1 order by auto_order_oid ), customer_rows as ( select *, -- calculate their cohort startin group ( select DATE_TRUNC(min(creation_date), MONTH) from UNNEST(order_array) ) as cohort_group, -- calculate the last period they had any activity DATE_TRUNC(CURRENT_DATE(), MONTH) as end_period_start_of_month from customer_bulk_rows -- clever filtering to the first row number where rownum = 1 ), monthly_date_range_rows as ( -- generate monthly periods since our first order SELECT first_of_month, DATE_SUB(DATE_ADD(first_of_month, INTERVAL 1 MONTH), INTERVAL 1 DAY) as end_of_month FROM UNNEST( GENERATE_DATE_ARRAY(DATE_TRUNC((select cast(min(original_order.creation_dts) as date) from `my-data-warehouse.my_dataset.uc_auto_orders`), MONTH), CURRENT_DATE(), INTERVAL 1 MONTH) ) as first_of_month ), customer_cohort_intermediate_rows as ( -- grab the main data, but strip off columns we don't need to output select * except (order_array, end_period_start_of_month, rownum), -- roll up LTV across all the orders ( select sum(total_revenue) from UNNEST(order_array) ) as ltv, -- generate the periods array ( select as struct -- nice incremently number by period ROW_NUMBER() OVER ( PARTITION BY customer_key ) AS period_number, -- date range of the period period.first_of_month, period.end_of_month, -- number of orders in the period count(distinct(order_id)) as period_order_count, -- revenue in the period coalesce(sum(total_revenue), 0) as period_total_revenue, -- active still during this period case when churn_date is null then 1 when churn_date < period.first_of_month then 0 when churn_date >= period.first_of_month then 1 else 0 end as active_during_period, -- array of orders that occurred during this period ( SELECT ARRAY_AGG(t) FROM (SELECT DISTINCT * FROM UNNEST(order_array) v where v.creation_date between period.first_of_month and period.end_of_month) t ) as orders from UNNEST(order_array) o RIGHT OUTER JOIN monthly_date_range_rows period on o.creation_dts between period.first_of_month and period.end_of_month -- only look at periods that are between their first and last order where period.first_of_month >= cohort_group and period.first_of_month <= end_period_start_of_month group by period.first_of_month, period.end_of_month ) as periods from customer_rows order by cohort_group, customer_key ), customer_cohort_rows as ( select *, -- add in a count of the number of total periods ARRAY_LENGTH(periods) as period_count from customer_cohort_intermediate_rows ), customer_cohort_agg_rows as ( select cohort_group, p.period_number, sum(p.active_during_period) as active_auto_order_count from customer_cohort_rows CROSS JOIN UNNEST(periods) p -- TODO: This is where you would filter down customers based upon the traffic source, affiliate id or initial item id -- where utm_source = 'google' group by cohort_group, p.period_number order by cohort_group, p.period_number ), period_rows as ( -- Output a pivoted result of the revenue for each cohort group over the first 24 months for those auto order cohorts select * from customer_cohort_agg_rows PIVOT(sum(active_auto_order_count) as period_active_auto_order_count FOR period_number IN ( 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24 )) -- Start from a particular month and go forward where cohort_group >= cast('2021-01-01' as date) order by cohort_group ) select * from period_rows

Auto Order Cohort Active Percentage

with customer_bulk_rows as ( -- everything is grouped by hashed email to count as a unique customer select auto_order_oid as customer_key, -- initial items on the order (except kit components) ARRAY( select as struct item.original_item_id from UNNEST(ao1.items) item ) as initial_item_ids, -- advertising sources ( select value from UNNEST(ao1.original_order.properties) where name = 'ucasource' ) as utm_source, ( select value from UNNEST(ao1.original_order.properties) where name = 'ucacampaign' ) as utm_campaign, ao1.original_order.affiliates[SAFE_OFFSET(0)].affiliate_oid, -- is the auto order still active DATE_TRUNC(coalesce(ao1.disabled_dts, ao1.canceled_dts), day) as churn_date, -- core values about each order that we want in an array. ARRAY( select as struct ao1.original_order.order_id, ao1.original_order.summary.total.value as total_revenue, ao1.original_order.creation_dts, cast(ao1.original_order.creation_dts as date) as creation_date union all select as struct order_id, summary.total.value as total_revenue, creation_dts, cast(creation_dts as date) as creation_date from ao1.rebill_orders ) as order_array, -- clever use of run numbering which will be filtered in the next query to prevent correlation error ROW_NUMBER() OVER ( PARTITION BY ao1.auto_order_oid ) AS rownum, from `my-data-warehouse.my_dataset.uc_auto_orders` ao1 order by auto_order_oid ), customer_rows as ( select *, -- calculate their cohort startin group ( select DATE_TRUNC(min(creation_date), MONTH) from UNNEST(order_array) ) as cohort_group, -- calculate the last period they had any activity DATE_TRUNC(CURRENT_DATE(), MONTH) as end_period_start_of_month from customer_bulk_rows -- clever filtering to the first row number where rownum = 1 ), monthly_date_range_rows as ( -- generate monthly periods since our first order SELECT first_of_month, DATE_SUB(DATE_ADD(first_of_month, INTERVAL 1 MONTH), INTERVAL 1 DAY) as end_of_month FROM UNNEST( GENERATE_DATE_ARRAY(DATE_TRUNC((select cast(min(original_order.creation_dts) as date) from `my-data-warehouse.my_dataset.uc_auto_orders`), MONTH), CURRENT_DATE(), INTERVAL 1 MONTH) ) as first_of_month ), customer_cohort_intermediate_rows as ( -- grab the main data, but strip off columns we don't need to output select * except (order_array, end_period_start_of_month, rownum), -- roll up LTV across all the orders ( select sum(total_revenue) from UNNEST(order_array) ) as ltv, -- generate the periods array ( select as struct -- nice incremently number by period ROW_NUMBER() OVER ( PARTITION BY customer_key ) AS period_number, -- date range of the period period.first_of_month, period.end_of_month, -- number of orders in the period count(distinct(order_id)) as period_order_count, -- revenue in the period coalesce(sum(total_revenue), 0) as period_total_revenue, -- active still during this period case when churn_date is null then 1 when churn_date < period.first_of_month then 0 when churn_date >= period.first_of_month then 1 else 0 end as active_during_period, -- array of orders that occurred during this period ( SELECT ARRAY_AGG(t) FROM (SELECT DISTINCT * FROM UNNEST(order_array) v where v.creation_date between period.first_of_month and period.end_of_month) t ) as orders from UNNEST(order_array) o RIGHT OUTER JOIN monthly_date_range_rows period on o.creation_dts between period.first_of_month and period.end_of_month -- only look at periods that are between their first and last order where period.first_of_month >= cohort_group and period.first_of_month <= end_period_start_of_month group by period.first_of_month, period.end_of_month ) as periods from customer_rows order by cohort_group, customer_key ), customer_cohort_rows as ( select *, -- add in a count of the number of total periods ARRAY_LENGTH(periods) as period_count from customer_cohort_intermediate_rows ), customer_cohort_agg_rows as ( select cohort_group, p.period_number, sum(p.active_during_period) as active_auto_order_count from customer_cohort_rows CROSS JOIN UNNEST(periods) p -- TODO: This is where you would filter down customers based upon the traffic source, affiliate id or initial item id -- where utm_source = 'google' group by cohort_group, p.period_number order by cohort_group, p.period_number ), customer_cohort_agg_rows2 as ( select cohort_group, period_number, ROUND(SAFE_DIVIDE(active_auto_order_count, ( select max(active_auto_order_count) from customer_cohort_agg_rows ccar2 where ccar2.cohort_group = ccar1.cohort_group )) * 100.0, 1) as active_percentage from customer_cohort_agg_rows ccar1 order by cohort_group, period_number ), period_rows as ( -- Output a pivoted result of the revenue for each cohort group over the first 24 months for those auto order cohorts select * from customer_cohort_agg_rows2 PIVOT(sum(active_percentage) as period_active_auto_order_percentage FOR period_number IN ( 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24 )) -- Start from a particular month and go forward where cohort_group >= cast('2021-01-01' as date) order by cohort_group ) select * from period_rows

Order Upsells

Which upsells were seen by an order and what were the outcomes?

 

WITH path_offers as ( select sup.name as path_name, supvo.value as storefront_upsell_offer_oid from `ultracart_dw.uc_storefront_upsell_paths` sup CROSS JOIN UNNEST(variations) supv CROSS JOIN UNNEST(visibility_ordered_offer_oids) supvo ), order_upsell_rows as ( select po.path_name, suo.name as offer_name, upsell_item_ids[SAFE_OFFSET(0)].value as upsell_item_id, suoe.order_id, case when successful_charge = 1 then true else false end as took_upsell, revenue, profit, screen_size, quantity, refund_quantity, o.creation_dts as order_dts from `ultracart_dw.uc_storefront_upsell_offer_events` suoe LEFT JOIN `ultracart_dw.uc_storefront_upsell_offers` suo on suo.storefront_upsell_offer_oid = suoe.storefront_upsell_offer_oid LEFT JOIN `path_offers` po on po.storefront_upsell_offer_oid = suo.storefront_upsell_offer_oid LEFT JOIN `ultracart_dw.uc_orders` o on o.order_id = suoe.order_id where suoe.order_id is not null order by order_id, event_dts ) select * From order_upsell_rows where order_dts >= DATE_SUB(CURRENT_DATE(), interval 1 year)

Affiliate Click ↔︎ Order Metrics

with click_order_id as ( -- Table of click id to order id select distinct ac.affiliate_click_oid, al.order_id from `my-data-warehouse.ultracart_dw.uc_affiliate_clicks` ac LEFT JOIN `my-data-warehouse.ultracart_dw.uc_affiliate_ledgers` al on ac.affiliate_click_oid = al.affiliate_click_oid group by ac.affiliate_click_oid, al.order_id ), click_order_commissions as ( -- Figure out the commissions associated with those orders so we have -- click -> order id + commissions select c.*, SUM(ale.transaction_amount) as commissions from click_order_id c LEFT JOIN `my-data-warehouse.ultracart_dw.uc_orders` o on o.order_id = c.order_id CROSS JOIN UNNEST(o.affiliates) a CROSS JOIN UNNEST(a.ledger_entries) ale group by c.affiliate_click_oid, c.order_id ), click_data_raw as ( -- Add in the affiliate, landing page and subid information select DATE(TIMESTAMP(ac.click_dts), "America/New_York") as click_date, ac.affiliate_oid, aff.company_name, acoi.order_id, ac.landing_page, coalesce(ac.sub_id, '') as sub_id, coalesce(acoi.commissions, 0) as commissions FROM `my-data-warehouse.ultracart_dw.uc_affiliate_clicks` ac LEFT JOIN `click_order_commissions` acoi on acoi.affiliate_click_oid = ac.affiliate_click_oid JOIN `my-data-warehouse.ultracart_dw_medium.uc_affiliates` aff on ac.affiliate_oid = aff.affiliate_oid ), click_data_int1 as ( -- Roll things up by date, landing page and subid. Collect the order ids in an array select click_date, count(*) as clickcnt, affiliate_oid, landing_page, sub_id, company_name, count(distinct(order_id)) as order_count, ( ARRAY_AGG(order_id ignore nulls) ) as order_ids, sum(commissions) as commissions from `click_data_raw` group by affiliate_oid, landing_page, sub_id, company_name, click_date ), click_data_int2 as ( -- Figure out the revenue off those orders. select * except(order_ids), coalesce(( select sum(summary.total.value) from UNNEST(order_ids) orderid JOIN `my-data-warehouse.ultracart_dw.uc_orders` o on o.order_id = orderid ), 0) as revenue from `click_data_int1` ) -- Output the fields with some calculated metrics like AOV, CR, AOC as examples select *, coalesce(safe_divide(revenue, order_count), 0) as average_order_value, coalesce(safe_divide(order_count, clickcnt), 0) as conversion_rate, coalesce(safe_divide(commissions, order_count), 0) as average_order_commissions, from `click_data_int2` ` order by click_date desc

All UTMs for an Order

SELECT ucas.order_id, orders.summary.total.value as total, coalesce(utms[SAFE_OFFSET(0)].utm_source, '') as utm_source_1, coalesce(utms[SAFE_OFFSET(0)].utm_medium, '') as utm_medium_1, coalesce(utms[SAFE_OFFSET(0)].utm_campaign, '') as utm_campaign_1, coalesce(utms[SAFE_OFFSET(0)].utm_term, '') as utm_term_1, coalesce(utms[SAFE_OFFSET(1)].utm_source, '') as utm_source_2, coalesce(utms[SAFE_OFFSET(1)].utm_medium, '') as utm_medium_2, coalesce(utms[SAFE_OFFSET(1)].utm_campaign, '') as utm_campaign_2, coalesce(utms[SAFE_OFFSET(1)].utm_term, '') as utm_term_2, coalesce(utms[SAFE_OFFSET(2)].utm_source, '') as utm_source_3, coalesce(utms[SAFE_OFFSET(2)].utm_medium, '') as utm_medium_3, coalesce(utms[SAFE_OFFSET(2)].utm_campaign, '') as utm_campaign_3, coalesce(utms[SAFE_OFFSET(2)].utm_term, '') as utm_term_3 FROM `my-data-warehouse.ultracart_dw.uc_analytics_sessions` as ucas LEFT JOIN `my-data-warehouse.ultracart_dw.uc_orders` as orders on orders.order_id = ucas.order_id where ARRAY_LENGTH(utms) > 0 and ucas.order_id is not null and payment.payment_dts is not null order by session_dts desc

Projected Future Revenue Based Upon Initial Item Purchased (Non-Auto Orders)

WITH email_rows AS ( -- Find emails that have made their first purchase in the last 12 months. select billing.email_hash, MIN(payment.payment_dts) as first_order_dts FROM `my-data-warehouse.ultracart_dw.uc_orders` orders group by billing.email_hash having first_order_dts >= DATE_SUB(CURRENT_DATE(), INTERVAL 12 MONTH) ), item_rows as ( SELECT billing.email_hash, order_id, items.merchant_item_id, RANK() OVER ( PARTITION BY billing.email_hash ORDER BY order_id, items.cost.value desc ) AS rank, 1 as initial_order_count FROM `my-data-warehouse.ultracart_dw.uc_orders` orders CROSS JOIN UNNEST(items) as items LEFT JOIN email_rows on email_rows.email_hash = orders.billing.email_hash WHERE orders.partition_date >= DATE_TRUNC(DATE_SUB(CURRENT_DATE(), INTERVAL 13 MONTH), WEEK) AND payment.payment_dts between DATE_SUB(CURRENT_DATE(), INTERVAL 12 MONTH) AND DATE_SUB(CURRENT_DATE(), INTERVAL 1 MONTH) AND orders.auto_order is null AND orders.channel_partner is null AND orders.billing.email_hash <> '' AND orders.billing.email_hash is not null AND payment.test_order = false AND current_stage NOT LIKE "%Rejected%" AND payment.payment_status NOT LIKE "Declined" AND payment.payment_status NOT LIKE "Unprocessed" AND payment.payment_status NOT LIKE "Skipped" AND billing.email_hash in (select email_rows.email_hash from email_rows) order by order_id desc ) SELECT item_rows.merchant_item_id, ROUND(AVG(COALESCE(orders.summary.subtotal.value, 0) - COALESCE(orders.summary.subtotal_discount.value, 0)), 2) as additional_ltv, COUNT(orders.order_id) as additional_order_count, SUM(item_rows.initial_order_count) as initial_order_count, FROM item_rows LEFT JOIN `my-data-warehouse.ultracart_dw.uc_orders` orders on orders.billing.email_hash = item_rows.email_hash and orders.order_id <> item_rows.order_id and orders.partition_date >= DATE_TRUNC(DATE_SUB(CURRENT_DATE(), INTERVAL 13 MONTH), WEEK) AND orders.auto_order is null where rank = 1 group by item_rows.merchant_item_id having initial_order_count >= 50 order by item_rows.merchant_item_id

UTM Sales By Week

with order_rows as ( SELECT DATE(TIMESTAMP(creation_dts), "America/New_York") as creation_date_est, order_id, summary.subtotal.value as subtotal_before_discounts, coalesce(summary.subtotal_discount.value, 0) as subtotal_discount, summary.subtotal.value - coalesce(summary.subtotal_discount.value, 0) as subtotal, summary.total.value, payment.payment_status, checkout.storefront_host_name, ( select p.value from UNNEST(properties) p where p.name = 'ucasource' LIMIT 1 ) as utm_source, ( select p.value from UNNEST(properties) p where p.name = 'ucacampaign' LIMIT 1 ) as utm_campaign, ( select p.value from UNNEST(properties) p where p.name = 'ucaUtmTerm' LIMIT 1 ) as utm_term, ( select p.value from UNNEST(properties) p where p.name = 'ucaUtmContent' LIMIT 1 ) as utm_content, ( select p.value from UNNEST(properties) p where p.name = 'ucaUtmMedium' LIMIT 1 ) as utm_medium, ( select p.value from UNNEST(properties) p where p.name = 'ucaUtmId' LIMIT 1 ) as utm_id, FROM `my-data-warehouse.ultracart_dw.uc_orders` order by creation_dts desc ) select CAST(DATE_TRUNC(order_rows.creation_date_est, WEEK) as STRING) as sheet_partition_key, CONCAT(coalesce(utm_source, ''), ' - ', coalesce(utm_campaign, '')) as utm_source_campaign, count(*) as order_count, sum(order_rows.subtotal) as subtotal_revenue from order_rows where payment_status = 'Processed' group by sheet_partition_key, utm_source, utm_campaign order by sheet_partition_key desc, subtotal_revenue desc

UTM Clicks and Weighted Revenue

with session_rows as ( select client_id, session_dts, order_id, ROW_NUMBER() OVER (PARTITION BY client_id ORDER BY session_dts DESC) AS session_index, utms FROM `my-data-warehouse.ultracart_dw.uc_analytics_sessions` as ucas1 WHERE partition_date >= DATE_TRUNC(datetime_sub(current_datetime(), interval 2 month), week) and ARRAY_LENGTH(utms) > 0 and session_dts >= datetime_sub(current_datetime(), interval 2 month) order by client_id, session_index ), filtered_session_rows as ( select * from session_rows where (session_index = 1 or order_id is null) and ( (session_index = 1 and session_dts >= datetime_sub(current_datetime(), interval 1 month)) or (session_index > 1 and session_dts >= datetime_sub(current_datetime(), interval 2 month)) ) ), concat_session_rows as ( select client_id, max(session_dts) as session_dts, max(order_id) as order_id, ARRAY_CONCAT_AGG(utms) as utms from filtered_session_rows group by client_id ), trimmed_session_rows as ( select client_id, order_id, session_dts, ARRAY( select as struct * EXCEPT(OFFSET) from concat_session_rows.utms WITH OFFSET WHERE OFFSET < 5 ) as utms from concat_session_rows ), click_rows as ( select COALESCE(orders.summary.total.value, 0) as total, click_offset + 1 as click_index, ARRAY_LENGTH(utms) as total_clicks, utm.*, FROM trimmed_session_rows as ucas LEFT JOIN `my-data-warehouse.ultracart_dw.uc_orders` as orders on orders.order_id = ucas.order_id CROSS JOIN UNNEST(utms) as utm WITH OFFSET click_offset where ARRAY_LENGTH(utms) > 0 and session_dts >= DATETIME_SUB(CURRENT_DATETIME, interval 1 month) order by session_dts desc ), weighted_click_rows as ( select *, case when total_clicks = 1 then 1 when total_clicks = 2 and click_index = 1 then 0.5 when total_clicks = 2 and click_index = 2 then 0.5 when total_clicks = 3 and click_index = 1 then 0.4 when total_clicks = 3 and click_index = 2 then 0.2 when total_clicks = 3 and click_index = 3 then 0.4 when total_clicks = 4 and click_index = 1 then 0.4 when total_clicks = 4 and click_index = 2 then 0.1 when total_clicks = 4 and click_index = 3 then 0.1 when total_clicks = 4 and click_index = 4 then 0.4 when total_clicks = 5 and click_index = 1 then 0.4 when total_clicks = 5 and click_index = 2 then 0.066 when total_clicks = 5 and click_index = 3 then 0.066 when total_clicks = 5 and click_index = 4 then 0.066 when total_clicks = 5 and click_index = 5 then 0.4 else 0 end as click_weight from click_rows ) select utm_source, utm_campaign, ROUND(sum(coalesce(total,0) * click_weight), 2) as weighted_revenue, count(*) as total_click_count, sum ( case when click_index = 1 then 1 else 0 end ) as final_click_count, sum ( case when click_index > 1 then 1 else 0 end ) as assist_click_count from weighted_click_rows group by utm_source, utm_campaign order by utm_source, utm_campaign

StoreFront Experiment Statistics

WITH session_experiment_rows as ( SELECT client_session_oid, order_id, exp.name as experiment_name, hit.experiment.storefront_oid, hit.experiment.experiment_id, hit.experiment.variation, var.variation_name, var.traffic_percentage, var.winner, FROM `my-data-warehouse.ultracart_dw.uc_analytics_sessions` CROSS JOIN UNNEST(hits) hit LEFT JOIN `my-data-warehouse.ultracart_dw.uc_storefront_experiments` exp on exp.id = hit.experiment.experiment_id CROSS JOIN UNNEST(variations) var where hit.type = 'experiment' and var.variation_number = hit.experiment.variation ), session_experiment_order_rows as ( select session_experiment_rows.* except (order_id), case when orders.payment.payment_dts is not null then orders.order_id else null end as order_id, case when orders.payment.payment_dts is not null then orders.summary.total.value else 0 end as revenue, ( select count(hit.type) from UNNEST(full_session.hits) hit where hit.type = 'pageview' ) as page_view_count, case when ( select count(hit.type) from UNNEST(full_session.hits) hit where hit.type = 'pageview' ) = 1 then 1 else 0 end as bounce_count, ( select count(hit.type) from UNNEST(full_session.hits) hit where hit.type = 'checkout' and hit.action = 'add items' ) as add_item_count, ( select count(hit.type) from UNNEST(full_session.hits) hit where hit.type = 'checkout' and hit.action = 'initiate' ) as initiate_checkout_count, case when orders.order_id is null or orders.payment.payment_dts is null then 0 else 1 end as order_count, coalesce(( select sum(quantity) from UNNEST(orders.items) where kit_component is false ), 0) as item_count, case when orders.marketing.cell_phone_opt_in is not null and orders.marketing.cell_phone_opt_in is not false then 1 else 0 end as sms_opt_in_count, coalesce((select sum(hit.page_view.time_on_page) from UNNEST(full_session.hits) hit where hit.type = 'pageview'), 0) as session_duration from session_experiment_rows left join `my-data-warehouse.ultracart_dw.uc_analytics_sessions` full_session on full_session.client_session_oid = session_experiment_rows.client_session_oid left join `my-data-warehouse.ultracart_dw.uc_orders` orders on orders.order_id = session_experiment_rows.order_id ) select storefronts.host_name as storefront, experiment_name, experiment_id, variation, variation_name, traffic_percentage, winner, count(*) as session_count, sum(bounce_count) as bounce_count, sum(page_view_count) as page_view_count, sum(add_item_count) as add_item_count, sum(initiate_checkout_count) as initiate_checkout_count, sum(order_count) as order_count, sum(item_count) as item_count, sum(sms_opt_in_count) as sms_opt_in_count, ROUND(SAFE_DIVIDE(sum(order_count), count(*)) * 100, 3) as conversation_rate, sum(revenue) as revenue, ROUND(AVG(session_duration), 0) as average_duration_seconds, COALESCE(ROUND(SAFE_DIVIDE(SUM(revenue), COUNT(*)), 2), 0) as average_revenue_per_session, COALESCE(ROUND(SAFE_DIVIDE(SUM(revenue), SUM(order_count)), 2), 0) as average_revenue_per_order, --ARRAY_AGG(order_id ignore nulls order by order_id) as order_ids from session_experiment_order_rows left join `my-data-warehouse.ultracart_dw.uc_storefronts` storefronts on storefronts.storefront_oid = session_experiment_order_rows.storefront_oid group by storefront, experiment_name, experiment_id, variation, variation_name, traffic_percentage, winner order by storefront, experiment_name, experiment_id, variation, variation_name

Auto Order Cohort Related Queries

with classified_auto_orders AS ( SELECT auto_order_code, original_order_id, original_order.summary.subtotal.value as original_revenue, enabled, canceled_dts, disabled_dts, DATE_TRUNC(cast(original_order.creation_dts as date), month) as cohort, items[SAFE_OFFSET(0)].original_item_id as primary_item_id, case -- when enabled we can use the delta between the next shipment date and last date when items[SAFE_OFFSET(0)].frequency = 'Monthly' then '1 month' when items[SAFE_OFFSET(0)].frequency = 'Every 2 Months' then '2 month' when items[SAFE_OFFSET(0)].frequency = 'Every 3 Months' then '3 month' when items[SAFE_OFFSET(0)].frequency = 'Every 4 Months' then '4 month' when items[SAFE_OFFSET(0)].frequency = 'Every 6 Months' then '6 month' -- handle the arbitrary frequency when items[SAFE_OFFSET(0)].frequency = 'Every...' and items[SAFE_OFFSET(0)].arbitrary_schedule_days between 0 and 31 then '1 month' when items[SAFE_OFFSET(0)].frequency = 'Every...' and items[SAFE_OFFSET(0)].arbitrary_schedule_days between 32 and 62 then '2 month' when items[SAFE_OFFSET(0)].frequency = 'Every...' and items[SAFE_OFFSET(0)].arbitrary_schedule_days between 63 and 93 then '3 month' when items[SAFE_OFFSET(0)].frequency = 'Every...' and items[SAFE_OFFSET(0)].arbitrary_schedule_days between 94 and 124 then '4 month' when items[SAFE_OFFSET(0)].frequency = 'Every...' and items[SAFE_OFFSET(0)].arbitrary_schedule_days between 125 and 155 then '5 month' when items[SAFE_OFFSET(0)].frequency = 'Every...' and items[SAFE_OFFSET(0)].arbitrary_schedule_days between 155 and 186 then '6 month' -- when items[SAFE_OFFSET(0)].frequency = 'Every 1 Month' then '1 month' when items[SAFE_OFFSET(0)].next_shipment_dts is not null and DATETIME_DIFF(items[SAFE_OFFSET(0)].next_shipment_dts, items[SAFE_OFFSET(0)].last_order_dts, day) between 0 and 31 then '1 month' when items[SAFE_OFFSET(0)].next_shipment_dts is not null and DATETIME_DIFF(items[SAFE_OFFSET(0)].next_shipment_dts, items[SAFE_OFFSET(0)].last_order_dts, day) between 32 and 62 then '2 month' when items[SAFE_OFFSET(0)].next_shipment_dts is not null and DATETIME_DIFF(items[SAFE_OFFSET(0)].next_shipment_dts, items[SAFE_OFFSET(0)].last_order_dts, day) between 63 and 93 then '3 month' when items[SAFE_OFFSET(0)].next_shipment_dts is not null and DATETIME_DIFF(items[SAFE_OFFSET(0)].next_shipment_dts, items[SAFE_OFFSET(0)].last_order_dts, day) between 94 and 124 then '4 month' when items[SAFE_OFFSET(0)].next_shipment_dts is not null and DATETIME_DIFF(items[SAFE_OFFSET(0)].next_shipment_dts, items[SAFE_OFFSET(0)].last_order_dts, day) between 125 and 155 then '5 month' when items[SAFE_OFFSET(0)].next_shipment_dts is not null and DATETIME_DIFF(items[SAFE_OFFSET(0)].next_shipment_dts, items[SAFE_OFFSET(0)].last_order_dts, day) between 155 and 186 then '6 month' end as primary_rebill_interval, ( select coalesce(sum(summary.subtotal.value - coalesce(summary.subtotal_refunded.value, 0)), 0) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null ) as rebill_revenue, ( select count(*) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null and coalesce(summary.subtotal_refunded.value, 0) = 0 ) as rebill_count, rebill_orders FROM `my-data-warehouse.ultracart_dw.uc_auto_orders` ), classified_auto_orders_with_months as ( select *, GENERATE_DATE_ARRAY(cohort, DATE_ADD(cohort, interval 11 month), INTERVAL 1 month) as future_activity_months from classified_auto_orders ), classified_auto_orders_with_month_stats as ( select * except (rebill_orders, future_activity_months), ARRAY( select as struct month, ( select count(*) from UNNEST(rebill_orders) r where DATE_TRUNC(r.creation_dts, month) = month and r.payment.payment_dts is not null and coalesce(summary.subtotal_refunded.value, 0) = 0 ) as rebill_count, ( select coalesce(sum(r.summary.subtotal.value), 0) from UNNEST(rebill_orders) r where DATE_TRUNC(r.creation_dts, month) = month and r.payment.payment_dts is not null and coalesce(summary.subtotal_refunded.value, 0) = 0 ) as rebill_revenue, case when canceled_dts is null and disabled_dts is null then 1 when canceled_dts is not null and DATE_TRUNC(canceled_dts, month) <= month then 0 when canceled_dts is not null and DATE_TRUNC(canceled_dts, month) > month then 1 when disabled_dts is not null and DATE_TRUNC(disabled_dts, month) <= month then 0 when disabled_dts is not null and DATE_TRUNC(disabled_dts, month) > month then 1 else 0 end as active FROM UNNEST(future_activity_months) month where month <= CURRENT_DATE() ) as rebill_activity from classified_auto_orders_with_months ), primary_item_cohort_rebill as ( select primary_item_id, cohort, ra.month as rebill_month, sum(ra.rebill_count) as rebill_count, sum(ra.rebill_revenue) as rebill_revenue, sum(ra.active) as rebill_active_count from classified_auto_orders_with_month_stats CROSS JOIN UNNEST(rebill_activity) ra group by primary_item_id, cohort, ra.month order by primary_item_id, cohort, ra.month ), primary_rebill_interval_cohort_rebill as ( select primary_rebill_interval, cohort, ra.month as rebill_month, sum(ra.rebill_count) as rebill_count, sum(ra.rebill_revenue) as rebill_revenue, sum(ra.active) as rebill_active_count from classified_auto_orders_with_month_stats CROSS JOIN UNNEST(rebill_activity) ra group by primary_rebill_interval, cohort, ra.month order by primary_rebill_interval, cohort, ra.month ), primary_item_cohort_rebill_agg as ( SELECT primary_item_id, cohort, ARRAY_AGG(STRUCT(rebill_month as month, rebill_count, rebill_revenue, rebill_active_count)) AS rebill_activity FROM primary_item_cohort_rebill GROUP BY primary_item_id, cohort ), primary_rebill_interval_cohort_rebill_agg as ( SELECT primary_rebill_interval, cohort, ARRAY_AGG(STRUCT(rebill_month as month, rebill_count, rebill_revenue, rebill_active_count)) AS rebill_activity FROM primary_rebill_interval_cohort_rebill GROUP BY primary_rebill_interval, cohort ), per_item_classified_auto_orders_rolled_up as ( select primary_item_id, cohort, ROUND(avg(rebill_revenue), 2) as avg_rebill_revenue, ROUND(avg(rebill_count), 1) as avg_rebill_count, sum(original_revenue) as total_original_revenue, sum(rebill_revenue) as total_rebill_revenue, count(*) as total_customers, sum( case when enabled then 1 else 0 end ) as active_customers from classified_auto_orders_with_months where primary_rebill_interval is not null group by primary_item_id, cohort order by primary_item_id, cohort ), primary_rebill_interval_classified_auto_orders_rolled_up as ( select primary_rebill_interval, cohort, ROUND(avg(rebill_revenue), 2) as avg_rebill_revenue, ROUND(avg(rebill_count), 1) as avg_rebill_count, sum(original_revenue) as total_original_revenue, sum(rebill_revenue) as total_rebill_revenue, count(*) as total_customers, sum( case when enabled then 1 else 0 end ) as active_customers from classified_auto_orders_with_months where primary_rebill_interval is not null group by primary_rebill_interval, cohort order by primary_rebill_interval, cohort ), per_item_output as ( select t1.*, -- revenue per month t1.total_original_revenue as month_0, t2.rebill_activity[safe_offset(0)].rebill_revenue as month_1, t2.rebill_activity[safe_offset(1)].rebill_revenue as month_2, t2.rebill_activity[safe_offset(2)].rebill_revenue as month_3, t2.rebill_activity[safe_offset(3)].rebill_revenue as month_4, t2.rebill_activity[safe_offset(4)].rebill_revenue as month_5, t2.rebill_activity[safe_offset(5)].rebill_revenue as month_6, t2.rebill_activity[safe_offset(6)].rebill_revenue as month_7, t2.rebill_activity[safe_offset(7)].rebill_revenue as month_8, t2.rebill_activity[safe_offset(8)].rebill_revenue as month_9, t2.rebill_activity[safe_offset(9)].rebill_revenue as month_10, t2.rebill_activity[safe_offset(10)].rebill_revenue as month_11, t2.rebill_activity[safe_offset(11)].rebill_revenue as month_12, -- cumulative revenue per month t1.total_original_revenue as cumulative_month_0, case when t2.rebill_activity[SAFE_OFFSET(0)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 0 ) else null end as cumulative_month_1, case when t2.rebill_activity[SAFE_OFFSET(1)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 1 ) else null end as cumulative_month_2, case when t2.rebill_activity[SAFE_OFFSET(2)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 2 ) else null end as cumulative_month_3, case when t2.rebill_activity[SAFE_OFFSET(3)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 3 ) else null end as cumulative_month_4, case when t2.rebill_activity[SAFE_OFFSET(4)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 4 ) else null end as cumulative_month_5, case when t2.rebill_activity[SAFE_OFFSET(5)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 5 ) else null end as cumulative_month_6, case when t2.rebill_activity[SAFE_OFFSET(6)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 6 ) else null end as cumulative_month_7, case when t2.rebill_activity[SAFE_OFFSET(7)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 7 ) else null end as cumulative_month_8, case when t2.rebill_activity[SAFE_OFFSET(8)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 8 ) else null end as cumulative_month_9, case when t2.rebill_activity[SAFE_OFFSET(9)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 9 ) else null end as cumulative_month_10, case when t2.rebill_activity[SAFE_OFFSET(10)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 10 ) else null end as cumulative_month_11, case when t2.rebill_activity[SAFE_OFFSET(11)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 11 ) else null end as cumulative_month_12, -- active percentage 1 as active_month_0, case when t2.rebill_activity[SAFE_OFFSET(0)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(0)].rebill_active_count, t1.total_customers), 4) else null end as active_month_1, case when t2.rebill_activity[SAFE_OFFSET(1)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(1)].rebill_active_count, t1.total_customers), 4) else null end as active_month_2, case when t2.rebill_activity[SAFE_OFFSET(2)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(2)].rebill_active_count, t1.total_customers), 4) else null end as active_month_3, case when t2.rebill_activity[SAFE_OFFSET(3)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(3)].rebill_active_count, t1.total_customers), 4) else null end as active_month_4, case when t2.rebill_activity[SAFE_OFFSET(4)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(4)].rebill_active_count, t1.total_customers), 4) else null end as active_month_5, case when t2.rebill_activity[SAFE_OFFSET(5)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(5)].rebill_active_count, t1.total_customers), 4) else null end as active_month_6, case when t2.rebill_activity[SAFE_OFFSET(6)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(6)].rebill_active_count, t1.total_customers), 4) else null end as active_month_7, case when t2.rebill_activity[SAFE_OFFSET(7)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(7)].rebill_active_count, t1.total_customers), 4) else null end as active_month_8, case when t2.rebill_activity[SAFE_OFFSET(8)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(8)].rebill_active_count, t1.total_customers), 4) else null end as active_month_9, case when t2.rebill_activity[SAFE_OFFSET(9)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(9)].rebill_active_count, t1.total_customers), 4) else null end as active_month_10, case when t2.rebill_activity[SAFE_OFFSET(10)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(10)].rebill_active_count, t1.total_customers), 4) else null end as active_month_11, case when t2.rebill_activity[SAFE_OFFSET(11)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(11)].rebill_active_count, t1.total_customers), 4) else null end as active_month_12, from per_item_classified_auto_orders_rolled_up t1 left join primary_item_cohort_rebill_agg t2 on t2.primary_item_id = t1.primary_item_id and t2.cohort = t1.cohort order by primary_item_id, cohort ), primary_rebill_interval_output as ( select t1.*, -- revenue per month t1.total_original_revenue as month_0, t2.rebill_activity[safe_offset(0)].rebill_revenue as month_1, t2.rebill_activity[safe_offset(1)].rebill_revenue as month_2, t2.rebill_activity[safe_offset(2)].rebill_revenue as month_3, t2.rebill_activity[safe_offset(3)].rebill_revenue as month_4, t2.rebill_activity[safe_offset(4)].rebill_revenue as month_5, t2.rebill_activity[safe_offset(5)].rebill_revenue as month_6, t2.rebill_activity[safe_offset(6)].rebill_revenue as month_7, t2.rebill_activity[safe_offset(7)].rebill_revenue as month_8, t2.rebill_activity[safe_offset(8)].rebill_revenue as month_9, t2.rebill_activity[safe_offset(9)].rebill_revenue as month_10, t2.rebill_activity[safe_offset(10)].rebill_revenue as month_11, t2.rebill_activity[safe_offset(11)].rebill_revenue as month_12, -- cumulative revenue per month t1.total_original_revenue as cumulative_month_0, case when t2.rebill_activity[SAFE_OFFSET(0)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 0 ) else null end as cumulative_month_1, case when t2.rebill_activity[SAFE_OFFSET(1)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 1 ) else null end as cumulative_month_2, case when t2.rebill_activity[SAFE_OFFSET(2)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 2 ) else null end as cumulative_month_3, case when t2.rebill_activity[SAFE_OFFSET(3)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 3 ) else null end as cumulative_month_4, case when t2.rebill_activity[SAFE_OFFSET(4)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 4 ) else null end as cumulative_month_5, case when t2.rebill_activity[SAFE_OFFSET(5)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 5 ) else null end as cumulative_month_6, case when t2.rebill_activity[SAFE_OFFSET(6)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 6 ) else null end as cumulative_month_7, case when t2.rebill_activity[SAFE_OFFSET(7)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 7 ) else null end as cumulative_month_8, case when t2.rebill_activity[SAFE_OFFSET(8)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 8 ) else null end as cumulative_month_9, case when t2.rebill_activity[SAFE_OFFSET(9)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 9 ) else null end as cumulative_month_10, case when t2.rebill_activity[SAFE_OFFSET(10)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 10 ) else null end as cumulative_month_11, case when t2.rebill_activity[SAFE_OFFSET(11)].month <= CURRENT_DATE() then t1.total_original_revenue + ( select sum(rebill_revenue) from UNNEST(t2.rebill_activity) WITH OFFSET as offset where offset <= 11 ) else null end as cumulative_month_12, -- active percentage 1 as active_month_0, case when t2.rebill_activity[SAFE_OFFSET(0)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(0)].rebill_active_count, t1.total_customers), 4) else null end as active_month_1, case when t2.rebill_activity[SAFE_OFFSET(1)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(1)].rebill_active_count, t1.total_customers), 4) else null end as active_month_2, case when t2.rebill_activity[SAFE_OFFSET(2)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(2)].rebill_active_count, t1.total_customers), 4) else null end as active_month_3, case when t2.rebill_activity[SAFE_OFFSET(3)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(3)].rebill_active_count, t1.total_customers), 4) else null end as active_month_4, case when t2.rebill_activity[SAFE_OFFSET(4)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(4)].rebill_active_count, t1.total_customers), 4) else null end as active_month_5, case when t2.rebill_activity[SAFE_OFFSET(5)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(5)].rebill_active_count, t1.total_customers), 4) else null end as active_month_6, case when t2.rebill_activity[SAFE_OFFSET(6)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(6)].rebill_active_count, t1.total_customers), 4) else null end as active_month_7, case when t2.rebill_activity[SAFE_OFFSET(7)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(7)].rebill_active_count, t1.total_customers), 4) else null end as active_month_8, case when t2.rebill_activity[SAFE_OFFSET(8)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(8)].rebill_active_count, t1.total_customers), 4) else null end as active_month_9, case when t2.rebill_activity[SAFE_OFFSET(9)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(9)].rebill_active_count, t1.total_customers), 4) else null end as active_month_10, case when t2.rebill_activity[SAFE_OFFSET(10)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(10)].rebill_active_count, t1.total_customers), 4) else null end as active_month_11, case when t2.rebill_activity[SAFE_OFFSET(11)].month <= CURRENT_DATE() then ROUND(SAFE_DIVIDE(t2.rebill_activity[SAFE_OFFSET(11)].rebill_active_count, t1.total_customers), 4) else null end as active_month_12, from primary_rebill_interval_classified_auto_orders_rolled_up t1 left join primary_rebill_interval_cohort_rebill_agg t2 on t2.primary_rebill_interval = t1.primary_rebill_interval and t2.cohort = t1.cohort where t1.cohort is not null order by primary_rebill_interval, cohort ), per_item_cumlative_analysis as ( select * except ( month_0, month_1, month_2, month_3, month_4, month_5, month_6, month_7, month_8, month_9, month_10, month_11, month_12, active_month_1, active_month_2, active_month_3, active_month_4, active_month_5, active_month_6, active_month_7, active_month_8, active_month_9, active_month_10, active_month_11, active_month_12 ) from per_item_output ), per_item_monthly_analysis as ( select * except ( cumulative_month_0, cumulative_month_1, cumulative_month_2, cumulative_month_3, cumulative_month_4, cumulative_month_5, cumulative_month_6, cumulative_month_7, cumulative_month_8, cumulative_month_9, cumulative_month_10, cumulative_month_11, cumulative_month_12, active_month_1, active_month_2, active_month_3, active_month_4, active_month_5, active_month_6, active_month_7, active_month_8, active_month_9, active_month_10, active_month_11, active_month_12 ) from per_item_output ), per_item_churn_analysis as ( select * except ( month_0, month_1, month_2, month_3, month_4, month_5, month_6, month_7, month_8, month_9, month_10, month_11, month_12, cumulative_month_0, cumulative_month_1, cumulative_month_2, cumulative_month_3, cumulative_month_4, cumulative_month_5, cumulative_month_6, cumulative_month_7, cumulative_month_8, cumulative_month_9, cumulative_month_10, cumulative_month_11, cumulative_month_12 ) from per_item_output ), primary_rebill_interval_cumlative_analysis as ( select * except ( month_0, month_1, month_2, month_3, month_4, month_5, month_6, month_7, month_8, month_9, month_10, month_11, month_12, active_month_1, active_month_2, active_month_3, active_month_4, active_month_5, active_month_6, active_month_7, active_month_8, active_month_9, active_month_10, active_month_11, active_month_12 ) from primary_rebill_interval_output ), primary_rebill_interval_monthly_analysis as ( select * except ( cumulative_month_0, cumulative_month_1, cumulative_month_2, cumulative_month_3, cumulative_month_4, cumulative_month_5, cumulative_month_6, cumulative_month_7, cumulative_month_8, cumulative_month_9, cumulative_month_10, cumulative_month_11, cumulative_month_12, active_month_1, active_month_2, active_month_3, active_month_4, active_month_5, active_month_6, active_month_7, active_month_8, active_month_9, active_month_10, active_month_11, active_month_12 ) from primary_rebill_interval_output ), primary_rebill_interval_churn_analysis as ( select * except ( month_0, month_1, month_2, month_3, month_4, month_5, month_6, month_7, month_8, month_9, month_10, month_11, month_12, cumulative_month_0, cumulative_month_1, cumulative_month_2, cumulative_month_3, cumulative_month_4, cumulative_month_5, cumulative_month_6, cumulative_month_7, cumulative_month_8, cumulative_month_9, cumulative_month_10, cumulative_month_11, cumulative_month_12 ) from primary_rebill_interval_output ) select * from per_item_cumlative_analysis -- select * from per_item_monthly_analysis -- select * from per_item_churn_analysis -- select * from primary_rebill_interval_cumlative_analysis -- select * from primary_rebill_interval_monthly_analysis -- select * from primary_rebill_interval_churn_analysis -- select AVG(active_month_3) as average_active_at_end_of_month_3_for_1_month_rebills from primary_rebill_interval_churn_analysis where primary_rebill_interval = '1 month' and active_month_3 is not null -- select active_month_3 from primary_rebill_interval_churn_analysis where primary_rebill_interval = '1 month' and active_month_3 is not null order by cohort

Count of Apple Pay/Google Pay/Microsoft Pay Transactions

with order_rows as ( SELECT order_id, payment.payment_dts, case when checkout.browser.os.family = 'iOS' then 'Apple Pay' when checkout.browser.os.family = 'Android' then 'Google Pay' when checkout.browser.user_agent.family = 'Safari' then 'Apple Pay' when checkout.browser.user_agent.family = 'Mobile Safari' then 'Apple Pay' when checkout.browser.user_agent.family = 'Chrome' then 'Google Pay' when checkout.browser.user_agent.family = 'Chrome Mobile iOS' then 'Apple Pay' when checkout.browser.user_agent.family = 'Chrome Mobile' then 'Google Pay' when checkout.browser.user_agent.family = 'Edge' then 'Microsoft Pay' when checkout.browser.os.family is not null then checkout.browser.os.family else 'unknown' end as payment_provider FROM `ultracart_dw.uc_orders` CROSS JOIN UNNEST(payment.transactions) pt CROSS JOIN UNNEST(pt.details) ptd where payment.payment_method = 'Credit Card' and ptd.name = 'payment_intent' ) select payment_provider, count(*) from order_rows group by payment_provider

New Customers in a Specific Date Range By Email

SELECT o.billing.email, o.billing.first_name, o.billing.last_name, o.order_id, creation_dts, ( select ARRAY_AGG(oi.merchant_item_id) from UNNEST(items) oi where oi.kit_component is false ) as item_ids FROM `ultracart_dw_medium.uc_orders` o WHERE o.billing.email is not null and o.payment.payment_dts between PARSE_DATETIME('%Y-%m-%d %H:%M:%S', '2023-04-01 00:00:00') and PARSE_DATETIME('%Y-%m-%d %H:%M:%S', '2023-04-21 23:59:59') and o.billing.email not in ( select o2.billing.email FROM `ultracart_dw_medium.uc_orders` o2 where o2.payment.payment_dts < PARSE_DATETIME('%Y-%m-%d %H:%M:%S', '2023-04-01 00:00:00') and o2.billing.email is not null ) order by o.billing.email, o.creation_dts

Conversion Rate from Analytics Sessions

WITH session_rows as ( SELECT client_id, DATETIME_TRUNC(DATETIME(TIMESTAMP(session_dts), "America/New_York"), day) as session_date_est, DATETIME(TIMESTAMP(session_dts), "America/New_York") as session_dts_est, coalesce(( select 1 from UNNEST(hits) h where h.checkout_add_items is not null or -- if they reached the checkout then they added an item. This accounts to return to cart or direct cart marketing ( h.page_view is not null and (h.page_view.url like '%/checkout/single%' or h.page_view.url like '%/UCEditor%') ) LIMIT 1 ), 0) as add_to_cart, coalesce(( select 1 from UNNEST(hits) h where h.page_view is not null and (h.page_view.url like '%/checkout/single%' or h.page_view.url like '%/UCEditor%') -- if you fire this later event then it has to count here as well so we can handle custom checkouts or h.checkout_initiate is not null LIMIT 1 ), 0) as reached_checkout, coalesce(( select 1 from UNNEST(hits) h where h.checkout_initiate is not null LIMIT 1 ), 0) as initiate_checkout, coalesce(( select 1 from UNNEST(hits) h where h.ecommerce_payment is not null or h.ecommerce_placed_order is not null LIMIT 1 ), 0) as placed_order, FROM `ultracart_dw.uc_analytics_sessions` -- The session needs to have at least one page view. Ignore sessions unrelated to website traffic where exists ( select 1 from UNNEST(hits) h where h.page_view is not null LIMIT 1 ) ), stat_rows as ( select session_date_est, count(*) as session_count, sum(add_to_cart) as add_to_cart, sum(reached_checkout) as reached_checkout, sum(initiate_checkout) as initiate_checkout, sum(placed_order) as placed_order from session_rows group by session_rows.session_date_est ) select *, ROUND(SAFE_DIVIDE(add_to_cart, session_count) * 100, 2) as add_to_cart_percentage, ROUND(SAFE_DIVIDE(reached_checkout, session_count) * 100, 2) as add_to_cart_percentage, ROUND(SAFE_DIVIDE(initiate_checkout, session_count) * 100, 2) as initiate_checkout_percentage, ROUND(SAFE_DIVIDE(placed_order, session_count) * 100, 2) as placed_order_percentage, from stat_rows order by session_date_est desc

Auto Order Percentages with CC vs PayPal 30 Day Moving Averages

with order_rows as ( SELECT order_id, auto_order.original_order_id, DATETIME_TRUNC(creation_dts, day) as creation_date, payment.payment_method as payment_method FROM `ultracart_dw.uc_orders` WHERE creation_dts >= DATETIME_SUB(CURRENT_DATETIME(), interval 12 month) and (auto_order.original_order_id is null or auto_order.original_order_id = order_id) -- filter out rebills and channel_partner is null -- filter out channel partners ), stat_rows as ( select creation_date, case when original_order_id is not null then 1 else 0 end as auto_order_count, case when original_order_id is not null and payment_method = 'Credit Card' then 1 else 0 end as cc_auto_order_count, case when original_order_id is not null and payment_method = 'PayPal' then 1 else 0 end as paypal_auto_order_count, case when original_order_id is null then 1 else 0 end as regular_order_count, 1 as order_count from order_rows ), rolled_up_rows as ( select creation_date, sum(auto_order_count) as auto_order_count, sum(regular_order_count) as regular_order_count, sum(order_count) as order_count, sum(cc_auto_order_count) as cc_auto_order_count, sum(paypal_auto_order_count) as paypal_auto_order_count from stat_rows group by creation_date order by creation_date asc ), rolled_up_30d_rows as ( SELECT *, SUM(regular_order_count) OVER (ORDER BY creation_date ROWS BETWEEN 29 PRECEDING AND CURRENT ROW) AS regular_order_count_30d, SUM(order_count) OVER (ORDER BY creation_date ROWS BETWEEN 29 PRECEDING AND CURRENT ROW) AS order_count_30d, SUM(auto_order_count) OVER (ORDER BY creation_date ROWS BETWEEN 29 PRECEDING AND CURRENT ROW) AS auto_order_count_30d, SUM(cc_auto_order_count) OVER (ORDER BY creation_date ROWS BETWEEN 29 PRECEDING AND CURRENT ROW) AS cc_auto_order_count_30d, SUM(paypal_auto_order_count) OVER (ORDER BY creation_date ROWS BETWEEN 29 PRECEDING AND CURRENT ROW) AS paypal_auto_order_count_30d FROM rolled_up_rows ORDER BY creation_date ) select *, ROUND(SAFE_DIVIDE(auto_order_count, order_count) * 100, 2) as auto_order_percentage, ROUND(SAFE_DIVIDE(cc_auto_order_count, auto_order_count) * 100, 2) as cc_auto_order_percentage, ROUND(SAFE_DIVIDE(paypal_auto_order_count, auto_order_count) * 100, 2) as paypal_auto_order_percentage, ROUND(SAFE_DIVIDE(auto_order_count_30d, order_count_30d) * 100, 2) as auto_order_percentage_30dma, ROUND(SAFE_DIVIDE(cc_auto_order_count_30d, auto_order_count_30d) * 100, 2) as cc_auto_order_percentage_30dma, ROUND(SAFE_DIVIDE(paypal_auto_order_count_30d, auto_order_count_30d) * 100, 2) as paypal_auto_order_percentage_30dma from rolled_up_30d_rows order by creation_date desc

Coupon Usage Summary

SELECT c.base_coupon_code, sum(summary.subtotal.value - summary.subtotal_discount.value) as subtotal, count(*) as usage FROM `ultracart_dw.uc_orders` CROSS JOIN UNNEST(coupons) c where DATETIME(TIMESTAMP(creation_dts), "America/New_York") between DATETIME('2023-05-01 00:00:00', 'America/New_York') and DATETIME('2023-06-30 23:59:59', 'America/New_York') and payment.test_order is false group by c.base_coupon_code order by c.base_coupon_code

Coupon Usage Detail

WITH order_rows as ( SELECT c.base_coupon_code, UPPER(c.coupon_code), order_id, DATETIME(TIMESTAMP(creation_dts), "America/New_York") as creationdate, summary.subtotal.value - summary.subtotal_discount.value as subtotal, billing.first_name, billing.last_name, billing.email, checkout.customer_ip_address, checkout.storefront_host_name, i.merchant_item_id, ROW_NUMBER() OVER (PARTITION BY c.base_coupon_code, order_id ORDER BY i.discount.value DESC, i.item_index) AS item_index FROM `ultracart_dw_medium.uc_orders` CROSS JOIN UNNEST(coupons) c CROSS JOIN UNNEST(items) i where DATETIME(TIMESTAMP(creation_dts), "America/New_York") between DATETIME('2023-05-01 00:00:00', 'America/New_York') and DATETIME('2023-06-30 23:59:59', 'America/New_York') and payment.test_order is false ) select * from order_rows where item_index = 1 order by base_coupon_code, order_id

Order Count and Revenue by Hour of Day

WITH order_rows as ( SELECT DATETIME(TIMESTAMP(payment.payment_dts), "America/New_York") as payment_datetime_est, -- Convert the payment date from EST summary.total.value as total FROM `ultracart_dw.uc_orders` where payment.payment_dts is not null -- make sure the payment has been processed ) select EXTRACT(hour from payment_datetime_est) as hour, -- Extract the hour COUNT(*) as order_count, -- Count the orders SUM(total) as revenue -- Sum the revenue from order_rows where order_rows.payment_datetime_est >= DATETIME_SUB(CURRENT_DATETIME(), interval 1 year) -- where clause to filter to a particular time period group by hour order by hour

Finding Expensive Queries in a Project

WITH job_rows as ( SELECT query, jobs.total_bytes_processed/1024/1024/1024.0 AS gb_processed, jobs.total_bytes_billed/1024/1024/1024/1024 * 5.000 AS job_cost_usd FROM `region-us`.INFORMATION_SCHEMA.JOBS_BY_PROJECT jobs WHERE jobs.creation_time >= '2023-08-01' AND jobs.creation_time < '2023-09-01' AND job_type = 'QUERY' # remove this condition for all job types AND project_id = 'my-project-name-here' # adjust this to your project name ORDER BY jobs.total_bytes_billed DESC ) select query, sum(gb_processed) as gb_processed, ROUND(sum(job_cost_usd), 2) as job_cost, count(*) as execution_count From job_rows group by query order by sum(job_cost_usd) desc LIMIT 100

Wholesale Customer Profile LTV

SELECT email, COALESCE(billing[SAFE_OFFSET(0)].first_name, '') as first_name, COALESCE(billing[SAFE_OFFSET(0)].last_name, '') as last_name, COALESCE(billing[SAFE_OFFSET(0)].company, '') as company, pricing_tiers[SAFE_OFFSET(0)].name as pricing_tier, coalesce(( select SUM(o.summary.total.value) from UNNEST(orders) o ), 0) as ltv, coalesce(( select SUM(o.summary.total.value) from UNNEST(orders) o where o.creation_dts >= DATETIME_SUB(CURRENT_DATETIME(), interval 1 year) ), 0) as ltv_last_year, coalesce(( select SUM(o.summary.total.value) from UNNEST(orders) o where o.creation_dts >= DATETIME_SUB(CURRENT_DATETIME(), interval 3 year) ), 0) as ltv_3_year FROM `ultracart_dw_medium.uc_customers` where pricing_tiers[SAFE_OFFSET(0)].name is not null order by email

Inventory Value at Start Of Each Month

-- Generate a date range of the prior starting 12 months WITH date_range AS ( SELECT DATE_SUB(CURRENT_DATE(), INTERVAL 1 YEAR) AS start_date, CURRENT_DATE() AS end_date ), months as ( SELECT DATE_TRUNC(DATE_ADD(start_date, INTERVAL n MONTH), MONTH) as month FROM date_range, UNNEST(GENERATE_ARRAY(0, DATE_DIFF(end_date, start_date, MONTH))) AS n ), -- for each item, create the base table with the month item_dc_months_base as ( select distinct month, merchant_item_id, distribution_center_code from months LEFT JOIN `ultracart_dw.uc_item_inventory_history` iih on 1=1 group by merchant_item_id, distribution_center_code, month ), -- for each item, figure out the most recent history record before the start of the month item_dc_months as ( select item_dc_months_base.month, item_dc_months_base.merchant_item_id, item_dc_months_base.distribution_center_code, max(history_dts) as most_recent_history_dts from item_dc_months_base LEFT JOIN `ultracart_dw.uc_item_inventory_history` iih on iih.history_dts <= item_dc_months_base.month and iih.merchant_item_id = item_dc_months_base.merchant_item_id and iih.distribution_center_code = item_dc_months_base.distribution_center_code group by merchant_item_id, distribution_center_code, month ), -- for each item, figure out the inventory level associated with the most recent history record before the start of the month item_dc_month_level as ( select item_dc_months.* except (most_recent_history_dts), iih.after_inventory_level as inventory_level from item_dc_months LEFT JOIN `ultracart_dw.uc_item_inventory_history` iih on iih.merchant_item_id = item_dc_months.merchant_item_id and iih.distribution_center_code = item_dc_months.distribution_center_code and iih.history_dts = item_dc_months.most_recent_history_dts where item_dc_months.merchant_item_id is not null ), -- create a table that has the first inventory level ever seen to back fill nulls item_dc_first_level_base as ( select merchant_item_id, distribution_center_code, inventory_level, ROW_NUMBER() OVER (PARTITION BY merchant_item_id, distribution_center_code ORDER BY month ASC) AS finish_rank from item_dc_month_level where inventory_level is not null union all select merchant_item_id, distribution_center_code, inventory_level, 999 as finish_rank from `ultracart_dw.uc_items` CROSS JOIN UNNEST(shipping.distribution_centers) dc where dc.handles is true ), item_dc_first_level_base2 as ( select * except(finish_rank), ROW_NUMBER() OVER (PARTITION BY merchant_item_id, distribution_center_code ORDER BY finish_rank ASC) as finish_rank2 from item_dc_first_level_base ), item_dc_first_level as ( select * except (finish_rank2) from item_dc_first_level_base2 where finish_rank2 = 1 ), -- backfill item_dc_month_level item_dc_month_level_backfill as ( select item_dc_month_level.* except (inventory_level), coalesce(item_dc_month_level.inventory_level, item_dc_first_level.inventory_level) as inventory_level from item_dc_month_level left join item_dc_first_level on item_dc_first_level.merchant_item_id = item_dc_month_level.merchant_item_id and item_dc_first_level.distribution_center_code = item_dc_month_level.distribution_center_code ), -- figure out which DCs for a particular item had ANY activity in the time period active_item_dc as ( select merchant_item_id, distribution_center_code, cast(max(inventory_level) as int) as max_inventory_level from item_dc_month_level_backfill group by merchant_item_id, distribution_center_code having max_inventory_level > 0 ), -- filter down to active items and bring in the cogs. This is not stored historically so it's the active value as configured on the item currently items_with_cogs as ( select item_dc_month_level_backfill.*, COALESCE(( select cogs from UNNEST(shipping.distribution_centers) dc where dc.distribution_center_code = item_dc_month_level_backfill.distribution_center_code ), i.pricing.cogs) as cogs from item_dc_month_level_backfill right join active_item_dc on active_item_dc.merchant_item_id = item_dc_month_level_backfill.merchant_item_id and active_item_dc.distribution_center_code = item_dc_month_level_backfill.distribution_center_code left join `ultracart_dw.uc_items` i on i.merchant_item_id = item_dc_month_level_backfill.merchant_item_id ) -- Bring it all together and calculate the value of the inventory select *, inventory_level * cogs as inventory_value from items_with_cogs order by merchant_item_id, distribution_center_code, month

Auto Order LTV calculation

SELECT original_order.billing.email, -- Subscription start date original_order.creation_dts, -- How many rebills occurred ARRAY_LENGTH(rebill_orders) as rebill_count, -- Is it still active? enabled as still_active, -- Calculate the LTV of this auto order based upon total original_order.summary.total.value + coalesce(( select sum(r.summary.total.value) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null ), 0) as ltv_total, -- Calculate the LTV of this auto order based upon total after refunds original_order.summary.total.value + coalesce(( select sum(r.summary.total.value) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null ), 0) - coalesce(original_order.summary.total_refunded.value, 0) - coalesce(( select sum(r.summary.total_refunded.value) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null and r.summary.total_refunded.value is not null ), 0) as ltv_total_after_refunds, -- Calculate the LTV of this auto order based upon subtotal after discount (original_order.summary.subtotal.value - original_order.summary.subtotal_discount.value) + coalesce(( select sum(r.summary.subtotal.value - r.summary.subtotal_discount.value) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null ), 0) as ltv_subtotal_after_discount, -- Calculate the LTV of this auto order based upon subtotal after discount and refunds (original_order.summary.subtotal.value - original_order.summary.subtotal_discount.value) + coalesce(( select sum(r.summary.subtotal.value - r.summary.subtotal_discount.value) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null ), 0) - (coalesce(original_order.summary.subtotal_refunded.value, 0) - coalesce(original_order.summary.subtotal_discount_refunded.value, 0)) - coalesce(( select sum(coalesce(r.summary.subtotal_refunded.value, 0) - coalesce(r.summary.subtotal_discount_refunded.value, 0)) from UNNEST(rebill_orders) r where r.payment.payment_dts is not null and r.summary.total_refunded.value is not null ), 0) as ltv_subtotal_after_discount_and_refunds FROM `ultracart_dw_medium.uc_auto_orders` where -- Standard file of test orders original_order.payment.test_order is false -- Make sure the order has been paid for and original_order.payment.payment_dts is not null -- Filter out orders placed by UC users AND original_order.internal.placed_by_user is null -- Make sure the email is populated and original_order.billing.email is not null -- Grab the starting orders on this date range and original_order.creation_dts BETWEEN '2023-07-23'AND '2023-10-24' order by email

Upsell Path Statistics

-- Note there are dates below for the event range that will need to be adjusted. If you use hard coded dates in the query those are in UTC whereas what you see in UltraCart's UI will be in EST/EDT -- so there will be slight variations in calculated numbers with upsell_path_stat_rows as ( SELECT sf.host_name, sfup.name as path_name, sfupv.name as variation_name, -- rolled up path variant stats coalesce(( select sum(sfuoe.view_count) from UNNEST(sfupv.visibility_ordered_offer_oids) vo -- look at the offer events for the visible offers in this path variant for a given date range join `ultracart_dw.uc_storefront_upsell_offer_events` sfuoe on sfuoe.storefront_upsell_offer_oid = vo.value where sfuoe.event_dts between '2024-03-01' and '2024-04-01' ), 0) as view_count, coalesce(( select count(distinct(sfuoe.order_id)) from UNNEST(sfupv.visibility_ordered_offer_oids) vo -- look at the offer events for the visible offers in this path variant for a given date range join `ultracart_dw.uc_storefront_upsell_offer_events` sfuoe on sfuoe.storefront_upsell_offer_oid = vo.value where sfuoe.event_dts between '2024-03-01' and '2024-04-01' ), 0) as transactions, coalesce(( select sum(sfuoe.revenue) from UNNEST(sfupv.visibility_ordered_offer_oids) vo -- look at the offer events for the visible offers in this path variant for a given date range join `ultracart_dw.uc_storefront_upsell_offer_events` sfuoe on sfuoe.storefront_upsell_offer_oid = vo.value where sfuoe.event_dts between '2024-03-01' and '2024-04-01' ), 0) as revenue, coalesce(( select sum(sfuoe.profit) from UNNEST(sfupv.visibility_ordered_offer_oids) vo -- look at the offer events for the visible offers in this path variant for a given date range join `ultracart_dw.uc_storefront_upsell_offer_events` sfuoe on sfuoe.storefront_upsell_offer_oid = vo.value where sfuoe.event_dts between '2024-03-01' and '2024-04-01' ), 0) as profit, -- start with the storefronts FROM `ultracart_dw.uc_storefronts` sf -- find all the upsell paths left join `ultracart_dw.uc_storefront_upsell_paths` sfup on sfup.storefront_oid = sf.storefront_oid -- loop through each path variation CROSS JOIN UNNEST(variations) sfupv order by sf.host_name, sfup.path_order ) -- add the averages into the result set select *, ROUND(COALESCE(SAFE_DIVIDE(revenue, view_count), 0), 2) as average_visitor_revenue, ROUND(COALESCE(SAFE_DIVIDE(profit, view_count), 0), 2) as average_visitor_profit from upsell_path_stat_rows

Find Upsell Offers Containing Text

SELECT sf.merchant_id, sf.host_name, path.name as path_name, variation.name as variation_name, offer.name as offer_name FROM `ultracart_dw_linked.uc_storefront_upsell_paths` as path CROSS JOIN UNNEST(variations) as variation CROSS JOIN UNNEST(visibility_ordered_offer_oids) as variation_offer INNER JOIN `ultracart_dw_linked.uc_storefronts` as sf on sf.storefront_oid = path.storefront_oid INNER JOIN `ultracart_dw_linked.uc_storefront_upsell_offers` as offer on offer.storefront_upsell_offer_oid = variation_offer.value where offer.offer_container_cjson like '%.com%' -- Between the % should be the domain you're looking for ORDER BY sf.merchant_id, sf.host_name, path.path_order

Upsell Statistics by Offer and Path (across all linked accounts)

WITH offer_rows as ( SELECT sf.merchant_id, sf.host_name, path.path_order, path.name as path_name, variation.name as variation_name, variation_order, offer.name as offer_name, offer.storefront_upsell_offer_oid FROM `ultracart_dw_linked.uc_storefront_upsell_paths` as path CROSS JOIN UNNEST(variations) as variation CROSS JOIN UNNEST(visibility_ordered_offer_oids) as variation_offer with offset variation_order INNER JOIN `ultracart_dw_linked.uc_storefront_upsell_offers` as offer on offer.storefront_upsell_offer_oid = variation_offer.value INNER JOIN `ultracart_dw_linked.uc_storefronts` as sf on sf.storefront_oid = offer.storefront_oid ), offer_stat_rows as ( SELECT oe.storefront_upsell_offer_oid, coalesce(sum(view_count),0) as offer_view_count, coalesce(sum(successful_charge), 0) as offer_conversion_count, LEAST(coalesce(sum(decline_count),0), coalesce(sum(view_count),0) - coalesce(sum(successful_charge), 0)) as offer_decline_count, GREATEST(coalesce(sum(view_count),0) - coalesce(sum(successful_charge), 0) - coalesce(sum(decline_count),0), 0) as offer_abandon_count, coalesce(sum(revenue), 0) as offer_revenue, coalesce(sum(profit), 0) as offer_profit FROM `ultracart_dw_linked.uc_storefront_upsell_offer_events` oe where oe.event_dts between '2024-05-01' and '2024-05-29' -- TODO: This is where the date range for the statistics is specified group by oe.storefront_upsell_offer_oid ), offers_with_stats_rows as ( select offer_rows.* except(path_order, storefront_upsell_offer_oid), offer_rows.storefront_upsell_offer_oid, coalesce(offer_stat_rows.offer_view_count, 0) as offer_view_count, coalesce(offer_stat_rows.offer_conversion_count, 0) as offer_conversion_count, coalesce(offer_stat_rows.offer_decline_count, 0) as offer_decline_count, coalesce(offer_stat_rows.offer_abandon_count, 0) as offer_abandon_count, coalesce(offer_stat_rows.offer_revenue, 0) as offer_revenue, coalesce(offer_stat_rows.offer_profit, 0) as offer_profit from offer_rows LEFT JOIN offer_stat_rows on offer_stat_rows.storefront_upsell_offer_oid = offer_rows.storefront_upsell_offer_oid ORDER BY offer_rows.merchant_id, offer_rows.host_name, offer_rows.path_order, offer_rows.variation_name ), path_variation_rows as ( SELECT sf.merchant_id, sf.host_name, path.path_order, path.name as path_name, variation.name as variation_name, variation_order, visibility_ordered_offer_oids FROM `ultracart_dw_linked.uc_storefront_upsell_paths` as path CROSS JOIN UNNEST(variations) as variation with offset variation_order INNER JOIN `ultracart_dw_linked.uc_storefronts` as sf on sf.storefront_oid = path.storefront_oid ), path_variation_offer_event_rows as ( select * except (visibility_ordered_offer_oids), ARRAY ( select as struct value as storefront_upsell_offer_oid, oe.* from UNNEST(visibility_ordered_offer_oids) INNER JOIN `ultracart_dw_linked.uc_storefront_upsell_offer_events` oe on oe.storefront_upsell_offer_oid = value where oe.event_dts between '2024-05-01' and '2024-05-29' -- TODO: This is where the date range for the statistics is specified ) as offers from path_variation_rows ), path_variation_stat_intermediate_rows as ( select * except (offers), ( select coalesce(sum(revenue), 0) FROM UNNEST(offers) ) as revenue, ( select coalesce(sum(profit), 0) FROM UNNEST(offers) ) as profit, ( select count(distinct(order_id)) FROM UNNEST(offers) where successful_charge > 0 ) as conversions, ( select count(distinct(session_id)) FROM UNNEST(offers) ) as visitors from path_variation_offer_event_rows ), path_variation_stat_rows as ( select *, ROUND(coalesce(SAFE_DIVIDE(revenue, visitors), 0), 2) as average_visitor_revenue, ROUND(coalesce(SAFE_DIVIDE(profit, visitors), 0), 2) as average_visitor_profit, ROUND(coalesce(SAFE_DIVIDE(conversions, visitors), 0), 5) as converion_rate, ROUND(coalesce(SAFE_DIVIDE(conversions, visitors), 0) * 100, 5) as converion_rate_percentage from path_variation_stat_intermediate_rows order by merchant_id, host_name, path_order, variation_order ) -- Use one of these two final queries select * from path_variation_stat_rows where visitors > 0 -- Only show path variations with traffic --select * from offers_with_stats_rows where offer_stat_rows.offer_view_count > 0 -- Only show the offers with traffic

Loyalty Balance (Points based Program)

SELECT email, loyalty.current_points, loyalty.pending_points, ARRAY_LENGTH(loyalty.redemptions) as number_of_redemptions FROM `ultracart_dw_medium.uc_customers` where email is not null order by email

Loyalty Balance (Store Credit Based Program)

SELECT cp.email, remaining_balance as store_credit_balance, ( select count(*) from UNNEST(gc.ledger_entries) where reference_order_id is not null ) as number_of_redemptions FROM `ultracart-dw-cef.ultracart_dw_medium.uc_customers` cp RIGHT JOIN `ultracart_dw_medium.uc_gift_certificates` gc on gc.gift_certificate_oid = loyalty.internal_gift_certificate_oid where cp.email is not null and loyalty.internal_gift_certificate_oid is not null order by cp.email

SKUs Sent to 3PL

with sku_map_rows as ( SELECT merchant_item_id, dc.distribution_center_code, coalesce(sku, merchant_item_id) as wms_receives_sku FROM `ultracart_dw.uc_items` CROSS JOIN UNNEST(shipping.distribution_centers) dc where kit is false ) select * from sku_map_rows order by merchant_item_id, distribution_center_code, wms_receives_sku

Repeat Customer Rate

WITH email_first_order_row as ( SELECT billing.email, min(creation_dts) as first_order_creation_dts FROM `ultracart_dw_medium.uc_orders` where billing.email is not null group by 1 ), order_repeat_customer_rows as ( select order_id, case when order_rows.creation_dts = email_first_order_row.first_order_creation_dts then false else true end as repeat_customer from `ultracart_dw_medium.uc_orders` order_rows left join email_first_order_row on order_rows.billing.email = email_first_order_row.email where creation_dts between CURRENT_DATETIME - INTERVAL 1 month and CURRENT_DATETIME -- date range you're analyzing and order_rows.auto_order is null or order_rows.auto_order.original_order_id = order_id -- exclude auto order rebills ) select repeat_customer, count(*) as cnt, SAFE_DIVIDE(count(*), (select count(*) from order_repeat_customer_rows)) * 100 as percentage from order_repeat_customer_rows group by repeat_customer

Related Documentation

https://towardsdatascience.com/how-to-monitor-repeat-purchase-behavior-using-google-data-studio-and-bigquery-c2b5adbe8ebb

Related content