Customer Profile Editor

About

The Customer Profile editor contains all the pertinent details regarding a customer. The customer’s email address is the login credential the customer will use to access their order history, product reviews, sales tax designation, and more.

The Customer profile editor consists of 11 tabs:

 

Tab

Description

Tab

Description

General

This tab contains the Customer login credentials and other customer information.

Billing

Billing Address books and also Checkout & Payments settings for the customer.

Shipping

Shipping Address Books and Shipping options.

Accounting / Tracking

QuickBooks, Affiliate and Sales Rep assignment, and Loyalty / Cashback ledger.

Orders

Order history associated with customer profile.

Quotes

If Quote Requests are enabled, Quotes for the customer are viewable here.

Reviews

If Product Reviews are enabled, Reviews and reviewer details are displayed here.

Uploads

File attachments, such as resales certificates are viewable here.

Taxes

Reseller Tax ID number, Avalara & TaxJar codes configuration. Tax Exemption configuration.

Software

If applicable, Software Entitlements are viewable here. 

Activity

View the shopping and sales activity captured by UltraCart Analytics. 

 

Related Documentaion

Avalara Tax Entity Codes for Tax Exempt Customers: https://knowledge.avalara.com/bundle/dqa1657870670369_dqa1657870670369/page/Exempt_reason_matrix_for_the_U.S._and_Canada_entity_use_code_list.html#pus1650667484575