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Users

Users

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Access Requirement

NOTE: Only users with the "Edit Users" permission will have access to the users configuration page. The initial configured (first created) user is automatically granted the "Edit Users" permission. All other users must be specifically given this permission before they will be able to access this area.

User Introduction

The User configuration screen consists of two sections the Owner User section and the Regular User section.

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Owner User

This user identifies the Owner of the UltraCart account. This user also has over all control of the account and the other users of the account.

Note: the owner user cannot be edited or removed by any other users, including users with the edit users permission.

 

Change Account Owner

If you need to change the owner of an account first login as the owner user. Then click on:

On the user page you will see the list of regular users below the owner. Next to each regular user is a Make Owner button. Click that button (shown below in red square) next to the user you wish to make the new owner.

Forced Change of Ownership 

Sometimes the ownership must be changed to a new user and the current Owner is either unable or unwilling to voluntarily transfer the Owner User to the new Owner User.  In this case, UltraCart will require that the new Owner submit (usually through email) proof of ownership of the company.

Regular Users

A regular user is simply any other user on the account that is not the owner.

There is no limit on the number of users that can be configured, however, the number of configured users affects which service plan the account uses.

It is best to create a new user for any person that needs access into the account.

 

Managing Users on your UltraCart Account

To add a new user, click on the "add" button at the top of the Regular Users section.

To DELETE an existing user, click on the "delete" button next to the user you would like to remove from the account.

 

Edit an Existing User

To edit an existing user, simply click on the "edit" button next to the user you would like to edit.

 

 

Related

http://docs.ultracart.com/display/ucdoc/User+Configuration+Screen

Users Sharing a Single Login

PCI requirements dictate that each person on the system should have their own login to an account and logins can not be simultaneously shared. So if another person logs in with the same credentials, it will invalidate the first person's session (knock them off). Therefore, owners should create an individual user account for every single person that is accessing UltraCart, giving only the necessary permissions to each user. There are no additional fees for additional users.

Suggested User Configuration



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