ShipStation Channel Partner Integration
ShipStation is a popular integration for both direct shipping and also for integration to other channel partners. The purpose of this guide is to walk you through how to configure ShipStation as a channel partner so that orders placed on sites like TikTok, Etsy, etc. can be pulled from ShipStation and routed through UltraCart.
First login to your ShipStation account:
Connect your ShipStation account to TikTok or whatever marketplace you are interested in. We’ll leave that step out of the scope of this documentation. Once it’s connected click on Connect and manage stores as shown below.
Make sure the store you’re looking to connect is visible in the list:
Next click on the Settings icon in the top right corner as shown below.
Expand the Account menu on the left and then click on API Settings:
Select API Version = V1 API and then click generate. Select a six month expiration time period. The API keys will popup on the screen as shown below.
Within UltraCart navigate to Configuration → Integrations → ShipStation as shown below.
Click New to create a new ShipStation channel partner:
Enter a code for the channel partner. Then paste in the username and password values from your ShipStation V1 API key. Once you’ve entered your credentials, click the Refresh button. The Store list will populate with the ShipStation stores if the credentials are correct. Select the correct ShipStation store from the list. Choose skip emails since the marketplace will typically send the confirmation emails to the customer.
At this point the channel partner is configured. It will poll hourly for new orders and transmit back shipping information as well hourly.