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Overview

The My Account, Customer Portal sign up process includes a "Email Verification" step. In the email verification occurs when the customer initiates the create of their customer profile:

When the customer clicks the "Register" button, the page will will display the following message:

"Please check your email for a validation link to confirm your identity"

My Account, Customer Profile Signup and login screen

Responding to the Email Verification

The next step is to click the link in the body of the email notification:

NOTE: The email verification link is time sensitive!

Please be aware that the link that appears within the verification email notification is time sensitive. If the link expires, you'll receive a error that says:

"The token was invalid or expired. Your email address could not be validated. Please try again."

In this situation, return to the customer profile login page and click the "Email password" link in the login section of the page.
 

 

Login after Successful Verification

Upon clicking the verification link in the email notification, the customer will be taken back to the My Account Customer Portal login page, to log into the account:

Avalidation success message will be displayed above the login and register section of the page:

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At this point the customer can login to their account and upon successful login will be prompted with the My Account Menu:

Example Video

 

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