Main Settings

The main DHL settings are found within the “Shipper Specific” settings. These are shipping settings specific to each carrier.

Navigate to the Shipper Specific Options (Tab)

Field	Description
Web Service Environment	production or test
Shipper Account Number	This account pays for normal shipping.
Billing Account Number	This account pays for freight charges.
Duty Account Number	This account pays for Duty charges. This field is required if Terms of Trade is DDP (seller pays)
Shipping Payment Type	Shipper, Recipient, or Third Party
Duty Payment Type	Shipper, Recipient, or Third Party
Use DHL Invoice	You should use DHL invoices unless you have special needs.
Use Paperless Trade	Unless you have a compelling reason, you should use Paperless Trade. This allows DHL to file customs invoices electronically.
Site ID	Each partner/customer is provided with the site id and password when creating an account with DHL.
Password	Each partner/customer is provided with the site id and password when creating an account with DHL.
Sender Company
Sender Person Name
Sender Address Line 1
Sender Address Line 2
Sender City
Sender State
Sender Postal Code
Sender Country
Sender Phone Number
Sender Phone Extension (optional)
Sender Fax Number (optional)
Sender Telex (optional)
Sender Email (optional)
Terms of Trade	Two choices: Buyer pays or Seller pays.
ITN	An ITN number is only required for single commodity items over $2,500. See: https://www.irs.gov/individuals/individual-taxpayer-identification-number
Label Size	Options are 6x4 and 8x4

Enabling DHL Shipping Methods

Home → Configuration → Shipping → Distribution Centers [tab] → Click Edit button for your Your DC

Distributor Center settings are exactly the same as the main DHL settings. They allow a DC to have its own DHL specific information.

The DHL settings are contained on their own tab. Be aware, this tab is not displayed until DHL shipping methods are enabled (prior section).

Refer to the main section for field definitions.

The Customs information is located on the item editor screens within the Shipping tab (vertical) and the Customs Information tab (horizontal).

Field	Description
Country of Origin
Customs Form Description	75 characters maximum
Customs Value
HTS Commodity Code	(DHL Express strongly recommends supplying this to avoid customs delays) See Harmonized Tariff Schedule for code reference

The customer edit screen provides two additional fields to override settings on a per customer basis.

They are:

If you wish a customer to use either of these during their purchase, just fill in those fields.