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Clicking on "Documentation" will take you to our main documentation are, located at http://docs.ultracart.com

This is is your primary source for documentation regarding your UltraCart account.

(You'll also find that many fields within UltraCart's back-end have "Tool-Tips" that when hovered over will provide a short description of the purpose and use of the field.)

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titleDoc Comments

The Documentation pages have a comment field at the bottom of page, which you can use to provide feedback. Please use the comments to provide feedback if the document is unclear or missing details, we will use your feedback to update and refine the content.

Contact Us

This link will take you to a screen showing important phone numbers to contact us. 

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titleHelp

UltraCart support is provided in the following manner:

We ask that all users first search our documentation site and Solutions section inside of the Support Portal. The documentation site describes UltraCart signup, configuration, and administration in detail.

Free support is offered Monday-Friday 8:30 AM - 5:00 PM Eastern Time. To contact our support department, call 1-209-383-9870

If your problem involves monthly billing, please contact our billing department

 

See Also: Getting Help