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Section Name | Description | |||||||
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Status | The Status field indicated the current status of the auto order as:
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Affiliate | The Affiliate section displays a field for "Override Affiliate ID", where you can enter an affiliateID to the order. | |||||||
Payment Information | The Payment Information section is the section where you'll be able to update the customers credit card details, as well as review or edit the Billing Attempts and Next Billing Attempt date. The number of billing attempts will determine when the auto order will automatically disable due to failed processing attempts. This field indicates the next date the credit card will be processed after failure. The default is every 3 days. If the card fails after 3 attempts, the Auto Order will be set to inactive (the check mark in the Enable Field will automatically be removed). | |||||||
Billing (Address) | The Billing section allows you to review and edit the billing address for the future orders. | |||||||
Shipping (Address) | The Shipping section allows you to review and edit the shipping address for the future orders. | |||||||
Items | The Items section is where you can review and modify the rebill item(s) as well as the rebill schedule. In this section you can:
Frequency - Use this drop down menu to apply a new frequency for the auto orders. No Order After - Use this to set a date into the future that will end the auto orders. This is often used when a customer calls to cancel but agrees to one or more orders before cancelling. Unit Cost - Use this to override the defaulted cost of the item. Unit Cost Remaining Orders - If you have applied a Unit Cost override that is only temporary, enter the number of future orders the overridden unit cost should apply before reverting back to the defaulted item unit cost.
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