UltraCart Payments provides simple, user-friendly and secure way for individuals and businesses to accept payments online in the UltraCart StoreFront. At the moment UltraCart Payments is available for merchants from the US and Canada. 

Setup UltraCart Payments

Follow the step below to setup your account:

1. By default the account is set to the United States and US dollars. You can change the currency type by going to the Multi-Currency section within the account.
2. From the Main Menu navigate to Configuration > Checkout > Payments. At the top of the page there will be a section for UltraCart Payments.
   
   
   
   
3. Click "Enable UltraCart Payments" to bring up a short enrollment form. This information will be used to create your account and provide some details about your business.
   
   
   
   
4. When you have completed the form simply click the "Enroll" button at the bottom. The page will refresh and you should see the following:
   
   
   
   
5. You will also get an activation link sent to your email address. Along with the activation link you will get the "UltraCart Payaments via WePay" email to confirm your account. The "Confirm" button in the email will direct you to the control panel to complete the payment method settings.
6. After setting a Password and agreeing to the Terms of serivce you will need to verify your account information. SImply fill in your account details and click "Submit".
   
   
   
   
7. The next step is to connect your bank account. Simply enter your bank account details and click "Add Bank"
   
   
   
   
8. UltraCart Payments is now ready to be used for payments on your store.
   
   

FAQ and Troubleshooting

What do I need to do to start running real transactions?

It will take 24 hours to verify your account information, after that you are ready to process payments.

What are the fees to accept credit and debit card payments?

The processing fees are taken from the full order transaction amount and depend on the UltraCart Plan you use. 

For the US

For Canada

Also, please check the Required regulatory disclosure of fees in Canada

Where do I find information on my transactions and transfers?

From the UltraCart Payments settings page in your Payments Configuration area, you will be able to get to your UltraCart Payments dashboard page where you can view your profile and manage transactions.

Where do I update my personal information?

"My Settings" page in the merchant center is where you will input anything about your profile on UltraCart Payments via WePay. To get to this page click on ULtraCart Payaments Portal shown on the screen above. From there, click "My Settings". Once there, you'll be able to edit your email address, password, contact information, notifications, credit cards, bank accounts.

How to recover the password for WePay Profile?

If you have lost your password for WePay profile or want to reset it, go to this page https://www.wepay.com/register/recover and type in the profile email you have in WePay. The system will send out further instructions to your inbox.

Is UltraCart Payments compatible with rotating gateways configurations?

Not at the present time. (Compatibility with rotating gateways will be added towards the later part of 2018.)

Required regulatory disclosure of fees in Canada

One of the key purposes of the Code of Conduct for the Credit and Debit card industry in Canada is ensuring that merchants are fully aware of the costs associated with accepting credit and debit card payments, thereby allowing merchants to reasonably forecast their monthly costs related to accepting such payments. Below are the fee disclosure for Canadian merchants on each UltraCart plan.

Fee Disclosure for Free and Small Plan users.pdf

Fee Disclosure for Medium Plan users.pdf

Fee Disclosure for Large Plan users.pdf

Fee Disclosure for Enterprise Plan users.pdf