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Server | merchantftp.ultracart.com |
Username | <MerchantID>/<LOGIN> |
Password | <FTP Password> |
| SFTP Port Number | 21 |
Notice that the values in angle brackets are replaced with the actual values for the account.
Please make sure to study the format for the credentials carefully.
| Info | ||
|---|---|---|
| ||
| NOTE: The FTP server is very sensitive to failed login attempts and will quickly block an IP address for three failed attempts. |
FTP Client Configuration
One of the most popular FTP clients available for free is CuteFTP. This quality open source FTP client is downloadable from https://installer.globalscape.com/pub/cuteftp/cuteftp.exe
The screen shot below shows the proper configuration in the CuteFTP site manager for accessing the UltraCart FTP server.
(Please Note: A previously recommended FTP client, Filezilla, is no longer recommend due to issues with malware that is inserted from some file download repositories.)
Notice the use of credentials as explained earlier in this chapter. The other field highlighted on the configuration screen is the server type. The UltraCart FTP server supports FTPES (FTP over explicit TLS/SSL). If this option is available, UltraCart recommends using it because the FTP control port used to transmit the username and password will be encrypted making the communication very secure.
While a complete tutorial on how to use FTP is out of the scope of this guide, below is a brief explanation of the windows. Notice the client is divided into two sides "Local site" and "Remote site". The remote site represents the UltraCart FTP server. 
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