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Overview
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UltraCart's digital content delivery system is priced based upon the bandwidth used to deliver the merchandise and the storage associated with the content.
Please see the pricing plans for the bandwidth and storage fees. |
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Some merchants sell digital content that requires downloading. These can take many forms such as; pdf, mp3, mp4, .doc, etc. In UltraCart you can setup your account to automatically provide a way for your customers to download them from you. You will need to assign the document(s) to each item that they correspond to in UltraCart. Since they are uploaded into the digital library you can link them to multiple items.
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Configuring your digital delivery items with a weight of zero ("0.00") will cause UltraCart to treat the item as a non shippable item. |
As you can see from the image below, the configuration tab selected is "Digital Delivery" in the item editor. Please read the section on Digital Library to upload your files (Upload files) as you will need to add your media into the library before it is made available as a choice in the Digital Delivery area.
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UltraCart's digital content delivery system is priced based upon the bandwidth used to deliver the merchandise and the storage associated with the content.
Please see the pricing plans for the bandwidth and storage fees. |
For more details regarding the Digital Delivery tab of the item editor, see Digital Delivery Tab.
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When a customer requests a new download link for their purchase, you can trigger an email to be sent to the customers email address by pulling up their order in the "view all orders (in any stage)" search results, then clicking on the "digital delivery reset" button located in the "Tools" section of action buttons along the left side of the order invoice.
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| Operations → Order Management → View All Orders (in any stage) → Search Results (viewing order invoice) |
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NOTE: These digital buttons only appear when the order invoice you are reviewing contains one or more items that are configured with digital delivery files in the digital delivery tab of the item editor (with one or more digital files appearing in the "selected files" box.)
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| Digital Delivery Report | A report of the download attempts for this order. |
| Digital Delivery Reset | Reset the download counters for the order and resend the customer a new download link. |
You can view the digital delivery report to see if any download attempts remain and also see the IP address of the last recorded attempt.
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Digital Delivery Tab
Email Templates - Email Notifications