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NOTE: Only users with the "Edit Users" permission will have access to the users configuration page. The initial configured (first created) user is automatically granted the "Edit Users" permission. All other users must be specifically given this permission before they will be able to access this area. |
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The User configuration screen consists of two sections the Owner User section and the Regular User section.
Owner User
This user identifies the Owner of the Ultracart account. This user also has over all control of the account and the other users of the account.
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Forced Change of Ownership
Sometimes the ownership must must be changed to a new user and the current Owner is either unable or unwilling to voluntarily transfer the Owner User to the new Owner User. In this case, UltraCart will require that the new Owner Email submit (usually through email) proof of ownership of the company.
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A regular user is simply any other user on the account that is not the owner.
There is no limit on the number of users that can be configured, however, the number of configured users affects which service plan the account uses.
It is best to create a new user for any person that needs access into the account.
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Add and Delete Users
To add a new user, click on the "New Useradd" button at the top of the Regular Users section.
To delete DELETE an existing user, click on the "Deletedelete" button next to the user you would like to remove from the account. Caution! You cannot UNDO this action.
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Only Users with "Edit Users" permissions can create, edit or delete a User. A User cannot delete themselves. |
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To edit an existing user, simply click on the Edit user "edit" button next to the user you would like to edit.
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When the edit screen displays, notice the password field is completely blank. For security purposes, UltraCart never displays passwords. To change the user's password enter a new password and repeat the new password in the confirmation field. If you do not wish to change a user's password, you may leave this field blank. |
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Support personnel cannot see nor change your password. In cases of denied access (incorrect credentials during log-in for example), a password reset email containing a temporary password can be sent to the email address recorded for that user. |
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Generally speaking, you You should enable the least possible permission and instruct the user to contact you if they encounter a "permission denied" type message when attempting access. You can then assess whether they need access and then adjust the permission accordingly. |
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