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Table of Contents

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Field

Description

Access Accounts ReceivableAllows the user to navigate to the Accounts Receivables location.
Access QuotationsAllows the user to go into the Quotes review location.
Access ReportsAllows the user to navigate to the Reporting location.
Access Shipping DepartmentAllows the user to navigate to to the Shipping Department location.
Affiliate ManagementAllows the user to navigate to the Affiliate Management location.
API Access
([IP Addresses])

This is a special use setting typically configured on a user that is configured on the account specifically for use in API integration. Limiting this setting to users that are otherwise limited to very little access to the UltraCart backend improves security.

Info
titleIP Addresses (white-listing)

When configuring a user with API permission, you will also click on   [IP Addresses] then enter in the IP address(s) of the servers where you are implementing API scripts, this "white-listing" process protects against intrusion attempts where a hacker attempts to copy and edit your API implementation and then place their version on another website.

The "IP Addresses" field can hold about 15 IP addresses. You can use The asterisk character to apply an IP range. The wildcard format is ###.###.###.*


Back End Order EntryAllows access to the Back End Order Entry (BEOE). Since the BEOE tool allows for overriding of item costs and shipping costs on-the-fly, you may choose to be selective about which users have access to the BEOE tool.
Back End Order Entry (Customer Profiles)Allows the user to access customer profiles search tool when using the BEOE tool.
Delete OrderDeleting an order removes it from your system there is no way to get it back.
Edit CatalogAllow the user access to the Catalog configuration pages.
Edit Customer NotificationAllows the user to access the email notification section, which controls the emails sent to customers.
Edit Export SettingsAllows the user to use the Exporting Orders section. The user will also need the Edit Settings permission.
Edit Gift GivingAllows the user to make changes to the gift giving section. The user will also need the permission to edit settings.
Edit ItemsAllows the user to make changes to the items configured within the account. This also includes adding and removing items from the account.
Edit Look and FeelAllows the user to make changes to the screen branding themes. Screen branding themes control the look and feel of you checkout pages.
Edit OrderAllows the user to Edit, Delete and make changes to customers orders.
Edit Return PolicyAllows the user to make changes to the global Return Policy page.
Edit ReviewsAllows the user to view and make changes to customer reviews.
Edit Service Plan

This gives a user access to the account's billing (SERVICE PLAN) area.

Info
titleThis Permission also triggers Service Plan "Billing Activity" Notification emails

Any user that has this permission configured will receive the automated service billing email notification for the account. This may confuse the user into thinking they are being charged when the message is indicating billing activity on the UltraCart account. Only give this permission to users on the account that need to be able to review the UltraCart related Service Plan billing activity and the updating of the billing credit card number on file.


Edit SettingsAllows the user access to the configuration section.
Edit Tax RatesAllows the user access to Sales Tax. The user will also need the Edit Setting permission.
Edit UsersNo one but the Owner on the account and/or a very trusted employee should have access to this permission. With this setting you can add or delete users whenever you want.
FacebookAllows the user to access to configure the Facebook-UltraCart Integration.
Manage Auto OrdersAllows the user to have access to review or make changes to auto orders. The user will also need the permission to Review Orders.
Manage ChargebacksAllows the user to access the Chargeback Processing section. The user will also need the Edit setting permission.
Manage Customer ProfilesAllow the user to have access to the Customer Profiles section. This will allow the user to edit, delete, and add customer profiles.
Manage Gift CertificatesAllows the user to edit and create Gift certificates within the marketing section.
Manage MarketingAllows the user to access the marketing section, which includes Emails and 3rd party Emails.
RecordingsAllows user to access the shopping session recordings.
Refund OrderAllows the user to issue a refund on orders.
Review OrdersAllows the user access into the Order Management section.
View Amazon PIIEnable this for users that are reviewing orders and need to be able to see the Personally Identifiable Information.
View ItemsRead only permission to view the items and item editor but can't make changes to the items configuration.
Edit StoreFrontAllows user to access the storefront menu.
Edit StoreFront - Download Lists/SegmentsAllows the user to download Email Lists and Email Segments from the Storefront Communications.
Edit StoreFront - Use CommunicationAllows the user to access the Communications menu within the Storefronts menu.

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FieldDescription
Integration Log Health Report
Sends a daily email notification related to the account integrations.

See also the integration logs reports in the reporting area:
  • Integration Logs - AllProvides a snapshot view of the integration logs unfiltered.
  • Integration Logs - CriticalProvides a snapshot view of the integration logs filtered on critical errors.
  • Integration Logs - ErrorsProvides a snapshot view of the integration logs filtered on all errors/warnings.


Info
titleDaily Integration Health Report Delivery

The report will only be sent if there are 1 or more critical issues in the log reports.

PLEASE NOTE: Starting on August 1, 2021, if your account does not have at least one user with the notification enabled, UltraCart will send the notification to all users on the account with edit settings permissions.


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Marketing

FieldDescription
Auto ResponderStorefront CommunicationsIf checked, user receives notifications related to activity/errors occurring with the UltraCart autoresponder tool.Email Campaign JobIf Checked, user receives notifications related to activity/erros occurring with a UltraCart Email Campaign toolStorefront Communications email campaigns and flows..

Orders > Overall

FieldDescription

Order Placed

If checked, user receives notification whenever an order is placed.

This notification has the following optional settings:

OptionDescription
 Include Order Details
  • If checked, the notifications will include the order details in the body of the message.
  • If not checked,  the notification will only have a hyperlink appearing in the body of the message,
    which when clicked will take the merchant to the order in the UltraCart backend.
 Include UltraROI DetailsIf checked, and the UltraROI is configured on the account, UltraROI details will be included in the body of the message.
Include Affiliate DetailsIf checked, and the UltraCart Affiliate Management system is configured, will include Affiliate details (when applicable.)


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