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Table of Contents
minLevel2

Panel
  Operations Order Management Accounts Receivable

Accounts Receivable - Order Editing

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Order Section

 

Order Options

Option Names

Description

Edit Customer

 the "Edit Customer" button will take you to The Edit Customer Screen. This screen has five tabs: Billing, Shipping, Gift, Tax and Other.

Edit Items

 the "Edit Items" button will take you to the Item Editor Screen. This will list all items of the order.

Copy Order

The "Copy Order" button will allow you to copy the order and have it placed into Accounts Receivable for payment processing.

Print PDF

The "Print PDF" button will send the order to your browser in .pdf format. A browser window (or tab) will open and display the order. You can then save it as a .pdf file, send via email or print. Adobe Acrobat Reader must be installed on your system to accomplish this function.

Print HTML

The "Print HTML" button will send the file to your printer. It will also be displayed in a new browser window. You can view the html from the browser window by selecting "page source" under the VIEW menu at the top of the screen.

Print DraftThis tab will only appear if you are dealing with a Check (draft) Order.  The merchant will print the draft in order to take it to the bank for cashing or deposit.

Resend Receipt

The "Resend Receipt" button will send the receipt notification to the customers email address listed on the order.

Google Maps

This tool will present a new browser tab with Google Maps showing both the Shipping and Billing Addresses (split screen). Clicking on either map will take you to Google Maps page showing a blow-up of the actual street address.

Payment Section

This section provides information on how to process the order from within Accounts Receivable and provides a Last Transaction states so that you can see if the payment has declined and the response from your gateway.

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