The Storefront contains two "Contact Us" sections:
The Contact Us information is found in the footer section of the StoreFronts pages and checkout. It is important to keep this information up to date as there is information here (by default) that might be confusing to your customer(s).
By default, there is a Contact Us form page in the storefront catalog. This is in addition to the Footer details mentioned above.
This "Contact Us" form page requires two configuration steps:
Also, configure an special UltraCart User that contains the email address configured above. The messages will be sent to this email address but will not appear within UltraCart back-end. So, make sure that this email address is actively monitored for emails from customers.
This Special User does not need to have permissions configured unless other users will be actively logging in. |
To configure a new user, see: Users.
Q: Can we configure multiple email addresses to receive the "contact us" form submissions?
A: Not within UltraCart. However, you can accomplish the same by configuring email forwarding or CC to additional addresses from your email server.