Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 9 Current »

About

Transaction emails are all non-marketing emails sent to customers such as receipts, shipment confirmations, etc. To unify communication-related content, we moved transaction emails beneath the Communications menu. The screenshot below shows you the entire transaction emails section.

A list of all editable emails appears on the left. For each email you may edit the subject, from email address (to override the default), modify the template, and adjust any of the options associated with the email.

Each transaction email allows for customization of:

  • Subject

  • Content

  • Custom friendly name and email used to send from (make sure you have configured your sending domain)

  • Options that fine tune the email

With the latest release of themes, transaction emails are now visually edited. The following themes and associated versions support visual editing of transaction emails.

Theme

Version

Elements

2.02

Hero

1.04

Jewel

1.01

Lifty

1.02

Native

1.02

Natural VB

1.03

Editing Content

Click the pencil icon shown below to edit an email.

All transaction emails are edited within the context of a particular order. UltraCart will automatically find an order that the email needs to render properly. This makes the editing process realistic.

Using Variables

While editing the content of the emails, you will notice {{ }} variables throughout the text. These variables are dynamically populated with content from the order, customer or your account. The variables differ between each type of transaction email. You may add variables in the text editor using the variable button on the right of the toolbar as shown below.

If you click the test button within the editor, a preview email will be sent to the email address associated with your user.

When you are done editing the email, click the save button on the right as shown below:

Previous (Statistics) - Next (Customers)

  • No labels