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This page allows you to associate digital download files with the current item. In order to do so, you will first need to upload the desired files using the Digital Library (Item Management > Digital Library). Once you've done so, your digital files will appear in the box below (left).

Warning

Merchants with Storefronts will not see this option on the item menu, Multimedia has been included in the main item editor page for Storefronts.


The list box on the left contains all available files in your Digital Library. The list box on the right contains all files currently associated with this store item. To move an item from the left to the right, select the item in the left and click on the arrow pointing to the right box. To remove an item from the right box, select the item to be removed and click on the arrow pointing to the left box. When you have completed your changes, press the Submit button to return to the item selection page. If you wish to make other changes to this item, click on the desired tab.

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Below is a description of each field within the Upload Multimedia section pictured above.

Field Name

Description

Filename

This is the name of the file on your computer.

  • An example of this would be Logo.jpeg or File.pdf.
  • Before uploading please make sure that your file name do not contain spaces as this can keep the image from being displayed.

Description

The description is a

shot

short explanation of the image being uploaded.

  • This is for the merchant only, customers can not see this information.

Code

The code is used within the dynamic catalog.

Exclude from Gallery

If checked the system will keep this image from being used within the Gallery Generator.

Convert to

This will convert your PDF to an image by entering the image sizes in the appropriate fields.

Import

To import graphics from URLs click on the gray import button. In the window enter the URLs one per line in the box below. UltraCart will retrieve the files from the remote URLs and store them in your multimedia gallery. You can also convert your PDF to an image by entering the image sizes in the appropriate fields. Click the "Import" button when ready.

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Please note that standard UltraCart fees apply for the storage and bandwidth consumed by these files. The multimedia section is part of the digital delivery premium service.

Import Issues:

Multimedia Upload Failure - Corrupt File Error

Graphic artist and print shop managers understand the differences between RGB and CMYK color schemes. Simply put, RGB is the normal color scheme used in computer graphics while CMYK is the standard for printing color images. If you attempt to upload CMYK graphics or images to UltraCart, you will receive a "corrupt file" error. Although this is fairly uncommon it does occasionally occur. If you receive this error, you'll need to convert your image to RGB format using a graphics program such as Photo Shop prior to uploading.

Uploaded Multimedia Not Rendering

If image height * image width is greater then 10,000,000 then the import routine will not process it as there is a 10 megapixel limit to the imported images. on the files.

Once uploaded, the file(s) will be listed on the Multimedia screen as shown below. It might take considerable time for the "preview" (thumbnail) to appear in the list.

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Tip

The Multimedia Gallery Tutorial might be helpful!

 


Field Name

Description

URL

The 1st box displays the URL snippet, this is the actual path to the image.

HTML

The 2nd box displays the HTML image tag that will point to where that image resides.

Zoomify

The 3rd box will be the JavaScript for the Zoomify script..

Preview

Lastly will be a preview of the image.

Edit Multimedia File

Clicking on the "Edit" button will allow you to change the Description of the file or upload a different image.

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