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Email Templates
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Main Menu → Storefronts → Select storefront → (“Communications” section) Transactional Emails |
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Configuration
To enable this functionality, navigate to:
Configuration → Checkout → Shipping → Tracking
Configuration For SMS Tracking
Make sure to configure one or both of the “Ship To Phone” fields, in the Required Contact Information configuration page:
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Main Menu > Configuration > (middle menu) Checkout > Required Contact Information |
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If the 'Ship to Phone” fields are not required, then only the orders that the customer provides a ship to phone number will be sent the SMS message, and orders without the Ship To Phone will be skipped (no fee incurred on those orders.) |
Example of the OptIn for the SMS notifications
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StoreFront Theme Requirements
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A) No, only successfully tracked shipments are billed. The customer will not receive the expected delivery, out for delivery or delivered notifications.
Q) Are there disclosure requirements we are expected to add to the terms of use or on the checkout page itself that need to be given to tell people about SMS. For example in our opt in marketing SMS list we have to say “Data and message rates may apply. You will receive 4 msgs/mo. Text STOP to Opt Out or HELP for help.”?
A) Since these notifications are not marketing related, with only SMS messaging related to a specific purchase shipment status, the disclosure requirement is minimal. The SMS messages do respond to the STOP commend in a reply. There is an “opt-in” link in the receipt that appears in the browser at the end of the checkout, and the receipt content is editable, should you wish to customize it.