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It’s important to note that the threshold will be determined by the COGS (“Cost of Goods Sold”) rather than the configured “cost” of an item. the COGS configuration can be at the item level or if left unconfigured at the item level, will be determined by the the global configuration of a “percentage of retail value” (configured within the Checkout Options tab of the Shipping Configuration area, if COGS is not specified on an item.)
Example scenario
So let’s say you want to configure the FEDEX: Home Delivery method with a requirement for a delivery signature, for orders with a subtotal over $290:.
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Let’s assume the customer checkouts with a qty of 7 of an item that has a configure cost per unit of $46.99 and a configured COGS of $36.99:
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In the checkout, the calculated subtotal of the customers checkout will be $328.93.
However, since the item is configured with a COGS, the calculated value of the checkout based on the cost of goods sold is only $258.93.
So, in this situation the signature threshold has not been met.
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Insurance percentage if COGS not specified setting in the Checkout Options tab of the Shipping Configuration If the items do not have a configured COGS, there is a global setting that may take affect. This checkbox setting is located within the Checkout Tab of the Shipping Configuration area, labelled as “Insurance percentage if COGS not specified ____”. |
Item Level COGS configuration
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