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1. Example contacts who are seeing this issue?
2. The URL of the Order Form that is connected to Ultracart?
3. The name of that Form in ONTRAPORT if that is where it is built?
4. A screenshot of the Ultracart key from within your account so we can verify the key's match?
5. Navigate to the UltraCart OntraPort configuration page and click the "log" button the click the 'view' button for the logged transmission error.
6. Finally, which method are you using with Ultracart? API or Partner tracking pixel?
Question: How do I add tags to my items so that once purchased, the tag will be added to the newly created Contact in Ontraport, triggering a campaign or other follow up action?
Answer: Within Ontraport, create a campaign, and the trigger should be a new trigger Purchases (and select the product purchased) :
This trigger will add them to the campaign, and then you can add another step below that trigger which adds the contact to any tag of your choosing.
Related Documents
http://support.ontraport.com/entries/57643774-Integrating-with-UltraCart-Sho