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OfficeAutoPilot is now ONTRAPORT!

 


ONTRAPORT (a.k.a. OfficeAutoPilot / SendPepper) is a popular, powerful CRM platform that is integrated with UltraCart. ONTRAPORT can retrieve your item information from UltraCart, receive notices about new orders, rebills, and rebill status updates.  UltraCart also supports firing their affiliate system conversion pixel on the UltraCart receipt.  

EventData Direction
Order (Sale)

UltraCart → OntraPort

Affiliate Signup
UltraCart → OntraPort
Order (Refund)
UltraCart → OntraPort
Auto Order Status Change
UltraCart → OntraPort
Fetch Items
UltraCart → OntraPort

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Configuration

The first step in configuring ONTRAPORT within UltraCart is to navigate to:

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In the top section of the page you will need to configure your ONTRAPORT account. UltraCart offers two different methods to integrate ONTRAPORT; API method or Partner Tracking Pixel method.  The 1st section of the configuration will differ depending on which method is chosen.  Choosing the API method will require only a single API key whereas the Partner Tracking Pixel method will require substantially more information.  The remaining configuration steps are the same for both methods. 


Info

If you're unsure which method to choose, contact ONTRAPORT support to determine which integration will best suit your needs.

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Info

If you don't enter a value here, UltraCart will send your UltraCart item id Item Id over as the ONTRAPORT product IDProduct Name. This is OK if the products are named the same in both systems. Otherwise, enter the OntraPort Product Name for each UltraCart ItemID.

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Types of Information Sent to ONTRAPORT

UltraCart sends four types of information to OfficeAuloPilot: 


TypeDescription
AffiliateId

The numerical identifier of the affiliate within our system.

Affiliate Approved

Possible values:

      • True
      • False
SaleEach time an order takes place, UltraCart sends the information to ONTRAPORT
RefundEach time a refund takes place, UltraCart sends the information to ONTRAPORT
Auto Order Status

Auto Order Status - the status of their recurring order. Here are the possible values:

      •  active
      • card declined
      • cancelled upgrade
      • cancelled download
      • cancelled
      • terminated 

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Note

If you have any problems with the integration, these transmission logs can be incredibly valuable to ONTRAPORT support personnel.

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Frequently Asked Questions:

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