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The Credentials section is where you will configure your Infusionsoft API key and App Name.
After configuring the API Key and App Name, select the "Enabled" checkbox to enable the integration.
Abandoned Cart → Contact
If you specify a Contact Tag below, any abandoned shopping carts will be processed and an Infusionsoft contact record will be created. The contact will be tagged with whatever you supply below. By doing so, you may set up campaigns that key off that tag.
The Products checkbox, when checked, will instruct the engine to examine the abandoned cart and use the Product → Contact Tags mapping to create product tags as well. You may or may not want this. If your campaigns are keying off these product tags and assuming they are already purchased, this may lead to unwanted side effects. But, if your campaigns are also considering the abandoned tag to determine if the products were purchased or merely added to an abandoned cart, this information could be useful to target your marketing efforts.
Contact Creation
When an order is cascaded to Infusionsoft, a call to ContactService.appWithDupCheck is made to replicate customer information.
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