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Settings - Affiliate Management

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For more regarding the storefronts captcha configuration, please see the following help doc:  StoreFront Advanced Screen#reCAPTCHA 


Info
titleWarning

Warning: reCAPTCHA was introduced to StoreFronts in April, 2016. Please be sure you have a recent theme version that supports reCAPTCHA, before configuring it. If you fail to do so, you will break the pages listed above. Please be sure to test your screens after supplying keys.


Multiple Tiers

UltraCart provides a multi-tiered affiliate systems. Not only are your affiliates rewarded for sending direct sales to your website, but they also get rewarded for encouraging sales by adding affiliates in their tier. If you decide to allow multiple tiers, you'll need to (in this section) indicate the number of tiers, whether they must be Approved Affiliates or not, establish your Multiple Tier Program Name, and create your agreement.

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Field

Description

Required

Affiliate Cookie Lifetime (days)

If someone clicks an affiliate link, a cookie is recorded on their system. The "Cookie Lifetime" will determine how long (in days) that cookie will remain in effect. Let's say you have entered 30 into this field. If the customer makes a purchase within 30 days of the original "click" on the link, the affiliate will get credit (commission) for the sale. It's important to insure that your affiliates understand the cookie lifetime. Enter the number of days that you want to allow the life of the cookie to be. The number you chose will depend on your business model. We have seen numbers as low as 15 and as high as 90. Typically, we see a 30 day cookie lifetime. Enter 999 to set the cookie to never expire.

Y

Allow Google Adwords Tracking by Default

If you want to let all your affiliates place Google Adwords tracking conversion pixels into the receipt, check this box. We do not recommend enabling this option unless you are operating a closed affiliate program that is invite only.


Allow Yahoo Search Tracking by Default

If you want to let all your affiliates place Yahoo tracking conversion pixels into the receipt, check this box. We do not recommend enabling this option unless you are operating a closed affiliate program that is invite only.


No Simple Link on Affiliate Dashboard

This will remove the simple link from the affiliates dashboard and force the affiliate to create their links using the Manage Links section off their dashboard. This option is typically checked if you want to force the affiliate to use certain marking graphics.


Associate Affiliate with Customer Profile

If this option is checked then the affiliate will be associated with the customer profile that the customer signs up with. When the customer places repeat orders with their customer profile the affiliate will receive credit automatically regardless of the cookie being present on their browser.

Note

The affiliate will only be associated with new customer profiles created by the customer's first order.  If the profile has already been established then the affiliate will not be associated with the profile.



Allow Customer to Enter Affiliate ID During Checkout

If this is checked, a field for the customer to enter an affiliate ID number will display during the checkout. We do not recommend enabling this feature as it will confuse some customers.


Prevent Cookie Stomping

If this option is selected then the first affiliate to cookie the customer will receive credit. If this option is not selected then the last affiliate to cookie the customer will receive credit.


Track affiliate even if no commission earnedWhen this option is checked, UltraCart will track ledger records for every single item on the order even if no commission is earned.  This can be useful for traffic tracking and free trial offers.

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Here you configure how your affiliates will be paid.

Field

Description

Required

Auto Approve Commissions

If this option is selected, all commissions will be approved automatically. You can still use the fraud detection tool on the reporting menu to find fraudulent transaction and reject them before issuing payment.

Note

Be aware that orders that are "auto approved" will still show "pending" status for orders residing in the "Pre-orders" and "Accounts Receivables" departments, but the "pending" status will update to "Approved" once the order moves beyond the payment processing stage.



Hide Pending CommissionsIf checked, affiliates will not see pending commissions associated with orders that are in Accounts Receivable awaiting a successful payment to take place.

Pay Commissions on Auto Orders

If checked the affiliate will receive commissions on all the recurring auto orders that take place for the customer.


Remove cookie after purchaseIf checked, the affiliate cookie will be removed from the customers' browser after a purchase. Use this to enforce a single affiliate commission per customer. 

Pay Commissions on Repeat Orders by Email

When checked, the system will look to see if the email address used on an order has placed a previous order. If so, the same affiliate will receive credit on the new order regardless of whether the cookie is present on the customers browser.

Note

Be aware that if a customer uses an affiliate link from another affiliate, then this affiliate will be given credit for this order rather then using the affiliate the email is assigned .



Pay Commissions on Day of Month

When configured, this allows UltraCart to tell the affiliate when the next commission payment should take place.

Recommend

Allow Payment via PayPal

When checked, UltraCart allows the affiliate to specify the email for their PayPal account. The merchant can then pay the affiliate via PayPal's MassPay electronically. We recommend this option.

Note

Paying affiliates via PayPal requires that you have PayPal configured under Main Menu Configuration Payments


Recommended

Require Payment via PayPal

When selected, all affiliates will be required to specify a PayPal email address to receive their commission payments. Paying affiliates with PayPal MassPay is the easiest way to send commission payments. If you are not familiar with PayPal MassPay we recommend checking it out.

Recommended

Reverse Commissions on Refunded Orders

If checked, when a refund occurs in UltraCart the commissions paid on the order will automatically be refunded.


Automatic Enrollment

If you want to try and create a viral affiliate program you can enroll customers into your affiliate program after they purchase.

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