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| Buttons | Description |
|---|---|
| Refresh | Click on this button to "redraw" the screen. This will insure you are current with any possible order changes that may have occurred and it will remove all check marks. It's a simple and quick way to start over with a clean and up-to-date screen. |
| Release | If you are using the feature to hold orders for review, you will have this option which will allow you to select the order you want to remove from this hold and sent to the fulfillment center. |
Remove from Queue | This button is used to remove orders (Queued for Transmission) that you've decided not to send to the fulfillment center. Click on the checkbox to the left of the orders desired and then click on the "Remove from Queue" button. |
Move | This option will allow you to move any selected order to another distribution center. You will only see this option if you have more then 1 distribution center configured. |
Log | This button will appear only for those transmission mechanisms (fulfillment centers) that have 2-way communications integrated with UltraCart. Click this button to view the log file showing details of transmission between UltraCart and the fulfillment center. This is very helpful to confirm transmission times. |
Marked Shipped | When orders are successfully sent to the fulfillment center, the Order ID's will move through the columns automatically and UltraCart will mark them as "completed". Occasionally you may need to manually mark a order as shipped. |
Shipping Status Columns
The lower portion of the screen will display 4 columns; Queued for Transmission, Pending Immediate Transmission, Unacknowledged Shipments and Recently Acknowledged Shipments.
Held for Review
Anchor overdue_polling overdue_polling
Orders in this column are awaiting pickup by your fulfillment center. Your fulfillment center should be polling the UltraCart system looking for new orders. Please contact your fulfillment center if you experience any delay in orders awaiting pickup. Inquire why they are not polling the UltraCart system.
Queued for Transmission
Orders will appear in this column on first arrival into the shipping department only if you have Transmission Schedules configured (see page ). These orders will not be transmitted to fulfillment until the scheduled time arrives. Once transmitted, the order will move to the 3rd column.
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