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StatusDescription
UnprocessedPlaced order in either Pre-orders or Accounts Receivables (or marked as 'skip payment processing from A/R department)
AuthorizedPlaced order that has a credit card authorization but has not performed the capture the pending authorization. Typically this has to do with the "Auth then Capture" authorization model, in which the authorization occurs during the initial payment of the order and the capture occurs when the order is marked as shipped in the shipping department.
Approved

A placed order of a payment type that requires either manual or automatic approval, such as:

  • Cash
  • Check
  • Purchase Order
Declined

An order sent to the A/R due to the payment being declined.

Info
titleDecline related settings

See also:
Payments#MethodsCreditCardPaymentSettings the "After Failed Attempts __ at processing the payment collect the order information and store in accounts receivable." field determine the number of attempts during checkout before the order is captured with declined status.

Also, if you have upsell after offers configured, orders captured during an auto closing of an upsell after can be designated as declined: Upsell After



Quote ReceivedAn order was created using the "Quotation" selection during checkout, which is awaiting review and approval.(See Quotes Tutorial)
Quote SentThe received quote has been reviewed and sent by the merchant back to the customer. (See Quotes Tutorial)
ProcessedA placed order that has been processed for payment.
Processed (Pending Clearance)A placed order paid via Amazon Payments in which the order has been authorized and is awaiting the instant payment notification that the payment has cleared. (see FAQ about Amazon Payments#Q:WhydoAmazonPaymentordersgointopendingclearance?)
Refunded

Either a "Partial Refund" or "Complete Refund" was performed form the Review Orders page.

Rejected

Order has been marked as rejected by one of the following ways:

  • The "Rejected" button was clicked, from the A/R or Shipping departments 
  • The "Complete Refund (then reject)" was performed
  • The order was manually edited using the edit "Customer Information" button located when reviewing the order, then navigating to the "Other" tab of the order editor and selecting "Rejected Orders" in the "New Location" drop down menu and clicking the move button.
Info
titleAbout Rejected Orders

Rejected order are retained for 1 year only, regardless of the Order Retention configuration.


Skipped

Order has been marked as Skipped by one of the following ways:

  • The "Skip payment processing" button was clicked from the A/R department 
  • The "Replacement Shipment" button was clicked from the order review order slideshow
Unprocessed


Info
titlePayment Status

The Payment Statuses are hard coded to the various payment types and related order processing steps and are not directly editable by the merchant.

Shipment Status

StatusDescriptionFulfillment Service integrationEnhanced Shipment Tracking Service Enabled
Info Received Tracking Information has been transmitted to shipper, no further status of shipment available.Yes
Pending Transmission to FulfillmentThe order is in the shipping department, the order has not yet been transmitted to the fulfillment center (appears when the shipping department is configured with a transmission mechanism.)Yes
Transmitted to FulfillmentThe order has reached the shipping department and has been transmitted to the fulfillment center for fulfillment, no further status of shipment at this time.Yes
In TransitThe order has been transmitted to the fulfillment center and is in transit to the customer, not yet delivered.Yes
Out for DeliveryThe package is out for final delivery to delivery address.YesYes
DeliveredShipment has been deliveredYesYes

Related

View Orders