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You'll obtain the CSR by clicking the "Download CSR" button. You will need to provide this document to the certificate authority that you are purchasing from. While purchasing the certificate you may be asked for a server type. Select  Apache (Apache/Mod_ssl) for the server type.


Info
titleCSR

When copying and pasting the CSR from UltraCart, be sure to include the entire block of code including the header and footer sections (those are part of the CSR and it will not work if you strip the header and footer out.

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(click a question to view the answer)


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titleWhere do I configure the DNS settings to point the SSL to my UltraCart store?

You will typically use the Registration Service Provider from which you purchased your domain name.

If you are unsure from where you originally purchase the domainname, perform a whois lookup:https://whois.icann.org/en

Then, when viewing the whois record for your domain name, scroll down towards the bottom of the record details looking for "Registration Service Provider:" and you'll see the company  contact details. Then head over to that service's website and log into your account and navigate to the DNS configuration area. NOTE: If you are unfamiliar with configuring the DNS settings, you can call the Registration Provider's support line for assistance. Read then the DNS CNAME for your SSL certificate, which you can find within the UltraCart "SSL Certificate (Custom)" configuration page located:

Main Menu > Confguration > (Middle menu) Checkout > (Advanced View Enabled at top right)  SSL Certificate (Custom)


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titleCan I use the same SSL certificate on my website and UltraCart?

 No. An SSL is associated with a single domain name. A single domain name can only be pointed at one IP address. You will need a certificate for www.mysite.com for your web server and secure.mysite.com for UltraCart.

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titleI've configured my SSL certificate DNS CNAME via Cloudflare. UltraCart is showing me a message that the DNS is pointing incorrectly even though it looks correct in the Cloudflare user interface?

UltraCart does not support proxying through Cloudfare at this time. Instead, you'll need to  point the DNS CNAME directly at UltraCart, per the configuration instructions that are sent out to the account admin.

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titleWhere do I configure the DNS settings to point the SSL to my UltraCart store?

You will typically use the Registration Service Provider from which you purchased your domain name.
If you are unsure from where you originally purchase the domainname, perform a whois lookup:https://whois.icann.org/en
Then, when viewing the whois record for your domain name, scroll down towards the bottom of the record details looking for "Registration Service Provider:" and you'll see the company  contact details. Then head over to that service's website and log into your account and navigate to the DNS configuration area. NOTE: If you are unfamiliar with configuring the DNS settings, you can call the Registration Provider's support line for assistance. Read then the DNS CNAME for your SSL certificate, which you can find within the UltraCart "SSL Certificate (Custom)" configuration page located:
Main Menu > Confguration > (Middle menu) Checkout > (Advanced View Enabled at top right)  SSL Certificate (Custom)


Related Documentation

SSL Configuration Tutorial
SSL Validation Notification  

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