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Navigation

Panel

Operations Customer Profile Manage

Introduction

Once you have navigate there and enable profiles, each customer will be offered the opportunity to "Create A Customer Profile" at checkout. They begin by entering their email address along with a password. From that point, UltraCart will build a file from the information they enter during the checkout process (i.e., name, address, city, state, phone, etc.).

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In addition to the Customer's personal information, there are several fields that you can customize for a particular customer to alter or change some pricing you have configured in areas such as: Pricing Tiers, handling charges, free shipping, etc. These field are explained below.

NameDescription
Unapproved Signup fieldThis is for your Wholesale signups. Place a check in this box if you haven't yet approved or decided not to approve this customer for Wholesale 
Allow Selection of Shipping Address TypeChecking this box allows the customer to select whether this is a business or residential address. Otherwise, it will not appear as a selectable option. 
Tax ExemptCheck this box if you want UltraCart to NOT add any tax calculations during the checkout for this customer. 
No Real-time ChargeCheck this box if you do not want this order to be automatically processed through the payment gateway. The order will be pending in Accounts Receivable for your approval for payment processing in. 
Allow Purchase OrderCheck this box to allow this customer to purchase via purchase order 
Auto Approve POCheck this box to automatically approve this customer for Purchase Orders. If not checked, you will have to manually approve them in their customer profile signup. 
Allow CODCheck this box to automatically approve this customer to purchase via Cash On Delivery. 
Auto Approve CODThis option will only appear if Handling Charges have been configured in any shipping method. Check this box if you want to exempt this customer from those handling fees. 
Exempt from handling ChargesThis option will only appear if Handling Charges have been configured in any shipping method. Check this box if you want to exempt this customer from those handling fees.
No Free ShippingThis option will only appear if Free Shipping has been configured in any shipping method. Check this box if you want to turn off the Free Shipping feature for this customer. 
No CouponsIf you have coupons configured, checking the box will exempt this customer from using any coupons. 
Minimum SubtotalIf you want to require the customer to purchase a minimum dollar amount to qualify, enter that amount in the box provided. 
Minimum Item CountIf you want to require the customer to purchase a minimum number of items to qualify, enter that number in the box provided. 
Qualifies for Pricing TierHere you will indicate (by checking the appropriate box) which Pricing Tier this customer will be qualified for. 

Edit or Delete Customer Profile

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