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The free promotional item feature allows you to give a customer a free item when they purchase a certain size order. This feature makes it easy to run promotions without requiring a coupon.
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Configuration Options
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Most likely you'll only want to offer the free promotional items to your retail customers. So, if you have configured Pricing Tiers for setting up wholesale customers, you can select the "Exclude from Free Promotion" checkbox within the Pricing Tiers editor, to exclude the from promotional offerings from purchases where the customer is placing their order using a customer profile that has been assigned a pricing tier.
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