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ONTRAPORT (a.k.a. OfficeAutoPilot / SendPepper) is a popular, powerful CRM platform that is integrated with UltraCart. ONTRAPORT can retrieve your item information from UltraCart, receive notices about new orders, rebills, and rebill status updates. UltraCart also supports firing their affiliate system conversion pixel on the UltraCart receipt.
| Event | Data Direction |
|---|---|
| Order (Sale) |
|
| Affiliate Signup | UltraCart → OntraPort |
| Order (Refund) | UltraCart → OntraPort |
| Auto Order Status Change | UltraCart → OntraPort |
| Fetch Items | UltraCart → OntraPort |
Configuration
The first step in configuring ONTRAPORT within UltraCart is to navigate to:
| Panel |
|---|
Main Menu → Configuration (External Integrations) → ONTRAPORT |
In the top section of the page you will need to configure your ONTRAPORT account. UltraCart offers two different methods to integrate ONTRAPORT; API method or Partner Tracking Pixel method. The 1st section of the configuration will differ depending on which method is chosen. Choosing the API method will require only a single API key whereas the Partner Tracking Pixel method will require substantially more information. The remaining configuration steps are the same for both methods.
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UltraCart sends four types of information to OfficeAuloPilot:
| Type | Description |
|---|---|
| AffiliateId | The numerical identifier of the affiliate within our system. |
| Affiliate Approved | Possible values:
|
| Sale | Each time an order takes place, UltraCart sends the information to ONTRAPORT |
| Refund | Each time a refund takes place, UltraCart sends the information to ONTRAPORT |
| Auto Order Status | Auto Order Status - the status of their recurring order. Here are the possible values:
|
ONTRAPORT also can poll for the items configured on an UltraCart account. This allows ONTRAPORT to stay in sync with the items you're selling on your UltraCart store. Each time a transmission takes place the details (including the actual XML messages) appear in the log. See the next section for how to monitor the log.
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