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Most merchants that have auto orders will suppress the easy cancel email that goes out with the original order. This creates a problem though by requiring the customer to contact customer service in order to cancel their recurring order. This may be a desired effect because the customer service representative will attempt save a sale techniques over the phone. If you want to allow the customer to self service cancel the recurring order from your website then there is a simple link that you can place on your website. If you navigate to
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At the bottom of the page is a Links section with the cancel link as shown below.
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