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There are two ways that UltraCart can handle importing these orders:
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The channel partner item mapping functionality is located on the Other tab of the item editor. Click on the other tab as shown below.
Now in the Channel Partner Item Mapping section we need to locate the eBay row and enter the eBay auction number into the From SKU field as shown below then save the item.
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If you are using flat shipping on Ebay and auto generated items then you may need to edit the item after it is created and the first order before you will have accurate shipping from UltraCart |
Monitoring for Missing Items
If you choose to import orders that UltraCart hasn't managed the listings for, but do not have the auto-generate option turned on then you can create a log jam. It is import to make sure one of your UltraCart users has the eBay notification turned on. Whenever a missing item is detected UltraCart will send these users an email letting them know an item is missing. The user can then go create the new item or map the auction number to an existing item and the order will import the next hour. To enable this notification go to:
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Now in the notification section of the user select the eBay Notices as shown below and save.
