One of the benefits of using a robust system like UltraCart is the amount of flexibility you have to change it to fit the way you work. Our developers spend significant time working with merchants to find out what will make UltraCart function and there are a lot of features from those conversations that went into this area.

It is with this in mind that they came up with the Your Preferences Area. When you login to your UltraCart Account you will see an area in the top right of your Account Screens.

Your Information

The way that UltraCart knows you from other users. This information is not shared with your customers, but could be used by Support to contact you in the event of an important support issue.

Profile Image

Configure a profile image gravatar.com to dynamically display a universal avatar. If you have not setup a Gravatar, a default image will be displayed. The Gravatar is tied to your contact email address. Alternatively, you can upload a custom profile image.

Gravatar Visibility

Please be aware that your profile image will display to customers during Web Chats.

UltraCart Login

Configure your user login and password here.

Password requirements

Make sure you use 8 or more characters, a capital letter, and a number.

2FA

(Two-Factor Authentication) If you have a mobile device and would like to link it to this user, enter the serial number below. Please see UltraSecure Codes to learn more!

New FTP Password

Update your FTP password here.

Please Note: Most people will not use this function, its mostly for website designers/developers. Your FTP password must be different than your user login password. Make sure you use 8 or more characters, a capital letter, and a number.

Email Notifications

Must have 'Edit Users' permission to see this section

Whoever has access to 'Edit Users' can give you permissions to the many areas of UltraCart. You can then change what you have access to in Permissions and Email Notifications,

Checking the first box means you get an e-mail when that notification is available and the second means the order information is included in the e-mail:

Menu Navigation

Once you've set your UltraCart account up you're going to find out that you only use a few of the areas for 80% of your time and the rest of them only every so often. Its different for every user as some will spend more time in Order Management, others in reporting, others in the Catalog area, but the point is that no matter where you spend your time, you can set the Navigation up so that the ones you use most are at the top of the list for you. You can either eliminate the other ones from your screen ( they will still exist, but you won't see them unless you are in the Your Preferences area), add submenus that won't show up unless you put them there, or simply reorder them so they work for you.

You can drag and drop the menu items to reorder them so that your most used menu selections are readily accessible
Click the "eye" icon to toggle hiding/displaying of a menu item.
For menu items with sub menu selections (you'll see a triangle in the left side of the menu item), left-click the menu item to display the sub-menu.
Use the "Reset Navigation Menu" if you wish to revert back to the default menu configuration.