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If you receive feedback form a customer that wishes to be removed from your mailing, you can do so by navigating to the Storefronts host, then in the storefronts menu, then in the Communications section, choosing Customers then searching for the customer’s email. Next, click the three dots menu, then choose ‘Unsubscribe’
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Alternatively, there is also a unsubscribe option when reviewing an order. From the order review, mouseover the ‘Tools’ menu, choose Unsubscribe':
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Option 4: Spam Complaint
Ideally the customer feels confident that they are receiving your marketing emails appropriate because of the interactions with your customer and understands that you will honor the unsubscribe requests and won’t click the spam complaint button, but inevitably some customers will.
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