Sometimes customers will leave the cart intentionally or by accident and return later. This feature allows merchants to set the length of time that the shopping cart will "hold" an item or items if and when a customer abandons the cart.
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This can be an important setting for those that have Track Inventory turned on at the item level. Once an item or items are "allocated to shopping carts", those items are subtracted from the total available inventory. Too high of setting here could cause your inventory to drop to zero even though you have physical inventory on hand subsequently causing "item out of stock" error for the customer. |
To set the Abandon Interval, navigate to:
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Main Menu Configuration Checkout [section] Abandon Interval |
Select the time you want the item(s) retained in the cart via the drop down menu. The default is 1 hour. Click the "Save" button when finished.
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- Unlicensed user update for 12/7/2012
- Unlicensed user review
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