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Commissions
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When you have created a new group, the default group will collapse and a new group will be added, by default we call this "New Group 2". This however can be changed along we setting for its own set of commission rules.
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Currently there is no limit to the number of commission groups that can be created, however we don't recommend more then a few, if your just getting started. |
| Field | Description |
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| Name | Name of the commission group |
| Hide Recruiting Link | Selecting this will suppress the recruitment link from appearing in the affiliate dashboard. Select this if you are not allowing recruitment downline tier affiliates for this commission group. |
| Pay Commissions on Auto Orders | If checked the affiliate will receive commissions on all the recurring auto orders that take place for the customer. This setting will override the global setting configured in the affiliate management settings tab. |
| Remove cookie after purchase | If checked, the affiliate cookie will be removed from the customers' browser after a purchase. Use this to enforce a single affiliate commission per customer. This setting will override the global setting configured in the affiliate management settings tab. |
| Pay Commissions on Repeat Orders by Email | When checked, the system will look to see if the email address used on an order has placed a previous order. If so, the same affiliate will receive credit on the new order regardless of whether the cookie is present on the customers browser. This setting will override the global setting configured in the affiliate management settings tab. **Be aware that if a customer uses an affiliate link from another affiliate, then this affiliate will be given credit for this order rather then using the affiliate the email is assigned . |
| Enable Global Commission | Selecting this will display the global commission settings for the commission group. The global commission will apply to all items, unless the item is configured in either the individual items or excluded items sections. |
| Individual Item Commissions | Provide configuration for a specific commission either by percentage or dollar amount for an item |
| Excluded items | Excluded item that will not provide an affiliate commission if purchased. |
Global Commissions
To activate this feature, click on the check box to the right of the "Enable Global Commission" field. The field will then expand to show the Affiliate Commission fields.
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Simply click the "Edit" button to make changes to an Individual Item Commission setting. You will be taken to the Commission Item screen where you can change any of the three fields. Click the "Save" button when finished.
Delete Individual Item Commission
Simply click the "Delete" button to delete an individual item commission. You will not be prompted with a warning.
Adding an Individual Item Commission from the Item Editor
Merchants that have configured many affiliate groups in their affiliate management program may benefit from configuring new items into their affiliate commission groups directly from the item editor.
The primary benefit to using the configuration section in the item editor its that it allows you to quickly assign the proper group level commissions without needing to edit each commission group directly.
Example:
Excluded Items
Excluded items give you the ability to set a global commission but remove some items that can receive this commission rate. To configure an item simply click the [+] / [-] to expand/collapse the section.
Then simply provide an item ID that you would like to exclude and click the "add" button. Once an item as been added it will be listed below.
To remove an item from the excluded list simply click "delete". You will not be prompted with a warning.
Frequently Asked Questions
Question: We are seeing orders from repeat customers that are not applying the "Alternate Repeat Customer Commission" commission to the orders, why is that?
Answer: The qualifiers for "repeat customer" in this context is of a repeat purchase as applied to the affiliate receiving commission for the order. so, for example, if you enable "cookie stomping", then the customer may return for a future purchase via a different affiliate link than previous purchases. In this case, the normal affiliate commission is applied.
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Will be considered a repeat customer if" |
Question: I want to configured my affiliate program with 3 tiers: Affiliate the made the sales gets 10 percent, and the Affiliate the recruited the Affiliate that made the sale gets 3 percent, and the Affiliate that required recruited the affiliate that recruited the affiliate that made the sale gets 2 percent. How do I configure that commission structure?
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