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Table of Contents

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This is where configuration of an SSL certificate occurs.  You can access the screen by clicking:

Panel

Home Configuration (middle menu) Checkout (toggle on "Advanced View") SSL Certificate (Custom)

The screen will look similar to the screenshot below, if you are a trial user that has not yet placed their billing credit card details on file:

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FieldNotes
Secure Server Name

This is the custom SSL address. we recommend the prefix "secure" (secure.mydomain.com) because it conveys security to the customer.
But, you could use other prefixes, such as "store" (store.mydomain.com) or "checkout" (checkout.mydomain.com).

Info
You cannot use your default website address www.mydomain.com if you are hosting your website outside of Ultracart. (see FAQ section below)


Company NameIt's important that the company name match the company as it appears in the whois record for the domain name.
Failure to match up exactly can cause the purchase to be rejected by the certificate issuer.
Department NameWe default this to "E-Commerce" and we recommend leaving it as such.
Street AddressMust match the whois record for the domain name.
CityMust match the whois record for the domain name.
StateMust match the whois record for the domain name.
Postal CodeMust match the whois record for the domain name.
CountryMust match the whois record for the domain name.
EmailWe pre-populate this field with the email address on file for the UltraCart user making the purchase. The will become the point of contact for all followup email notifications involved in the purchase and configuration of the SSL. You may change this to any person within your organization that handles these technical issues.
Certificate Length

Choose the number of years:

  • 1 Year $59
  • 2 Years $99 ($19 Savings)
  • 3 Years $139 ($38 Savings)

Auto renewal is in affect.

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Button NameDescription
Renew with 3rd partyThis option allows you to go purchase the renewed SSL from a 3rd party.
Do Not RenewTells UltraCart not to renew the SSL
Re-keyReissue the SSL to obtain newest certificate
MoveMove to another UltraCart Account.
DownloadDownload the Certificate
DeleteDelete the configured SSL from the account configuration.



Advanced Setting

There is an checkbox setting "Use secure.ultracart.com by default" that when checked allows you to use the defaulted secure hostname secure.ultracart.com, so that you can use buy links that do not redirect to the configured SSL. If not checked, a buy link coded with the secure.ultracart.com hostname will auto redirect to the first issued SSL on the account.

If you have multiple SSL's that youwill be using with your items, you will assign the appropriate SSL to the buy link.

About SSL Validation Types

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Important Note Regarding Cloudflare Configuration

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titleDisable Cloudflare's DNS Proxy

UltraCart does not support Cloudflare's DNS Proxy configuration. You'll need to turn that off. 

  1. Navigate Login page: https://dash.cloudflare.com/

  2. Click [DNS] menu of your domain name

  3. Click [+Add record] button to add new records


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About SSL Validation Types


Note

UltraCart purchases the EssentialSSL from Comodo, which is by far the easiest to obtain and easier to manage renewals.  EssentialSSL certificates are domain validated certificates which only require an Domain Control verification step. 

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titleTurn off Privacy Services

PLEASE NOTE: If you have a privacy service turned on for your domain name, you will need to temporarily turn it off in order to complete the Domain Control Validation step. Once you have received the DCV email and complete the validation step, you can turn the privacy service back on.

Alternatively, if you have "admin@yourdomain.com" configured, the DCV email can be sent to that address.



All other Comodo certificate types are organization validated which will require:

  • DNS Control Email Verification (example DCV email notification)
  • Documentation to validate the address (utility bill, etc.)
  • Public telephone listing (with callback verification)

If your e-commerce organization is new, go the EssentialSSL route.  In future years you can upgrade to an organization validated certificate once your documentation, (phone number publications, etc.) are all established.

Optionally, you can purchase one of the organization validated certificates from Comodo directly and import it as a 3rd Party Certificate. Organizational certificates take substantially longer to issue and require validation paperwork from your company along with a verification phone call made to the phone number you have listed on either yp.com or superpages.com. You will need to be able to provide paperwork (such as articles of incorporation, utility bills, etc.) that show an address that matches the address on your certificate request and DNS WHOIS record. If you have any type of domain privacy features active on your DNS WHOIS it will increase the issuance time and paperwork. 

For this option, see "3rd Party SSL Integration" below for how to purchase and configure your third party SSL.

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You'll obtain the CSR by clicking the "Download CSR" button. You will need to provide this document to the certificate authority that you are purchasing from. While purchasing the certificate you may be asked for a server type. Select  Apache (Apache/Mod_ssl) for the server type.


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titleCSR

When copying and pasting the CSR from UltraCart, be sure to include the entire block of code including the header and footer sections (those are part of the CSR and it will not work if you strip the header and footer out.

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titleWhere do I configure the DNS settings to point the SSL to my UltraCart store?

You will typically use the Registration Service Provider from which you purchased your domain name.

If you are unsure from where you originally purchase the domainname, perform a whois lookup:https://whois.icann.org/en

Then, when viewing the whois record for your domain name, scroll down towards the bottom of the record details looking for "Registration Service Provider:" and you'll see the company  company contact details. Then head over to that service's website and log into your account and navigate to the DNS configuration area.

NOTE: If you are unfamiliar with configuring the DNS settings, you can call the Registration Provider's support line for assistance. Read then them the DNS CNAME for your SSL certificate, which you can find within the UltraCart "SSL Certificate (Custom)" configuration page located:

Main Menu > Confguration > (Middle menu) Checkout > (Advanced View Enabled at top right)  SSL Certificate (Custom)

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