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Frequently Asked Questions

Q: "I just linked my two accounts together and there may be a potential issue with email notifications.I'm getting email notifications for account "2" orders to my account "1" email address. Is there a way to have my order notifications sent to my the user email configured on each account?

A: No, when you link accounts then the users are the same across all accounts. You do not have the ability to have different emails for the same user. The email address on the Parent Account becomes the email address for that user on all linked accounts.

Q: I have linked multiple UltraCart Accounts together, if I link a new account, will the existing fraud rules apply?

A: Yes, the existing fraud rules be auto populated to newly linked accounts.

Related Documentation

Batch Item Copy Store-To-Store

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