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The Customers tab of the Storefront Communications allows you to explore and review your customers.
Customer Status
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Customer records in StoreFront Communications can be created from any interaction where we learn the customer's email address such as an abandon cart scenario, signup to an email list, etc. An “Active” Customer is a customer that has some interaction with in the past 365 days. Special Note regarding Campaigns: |
Initial View
If you are setting up your account UltraCart account from scratch, you’ll see an empty customer table:
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For existing accounts, you’ll see the table populated with your customers:
Field | Description | Tip |
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Search | This is the search tool to search your customers. |
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Email Address of the customer | ||
First Name | Customer First Name | |
Last Name | Customer Last Name | |
Last Interaction | Date of last interaction | |
Subscribed | Shows active subscriptions. | To Assign the customer to additional lists, click the hyperlinked number. For Global Unsubscribe , use the slider option in the dialog window. |
Status | Shows either:
| Active customers have interacted with your store within the past |
 (View Customer) | Clicking the “eye” icon will open the customer profile of the customer, if one exists. |
Manually Subscribing Customers to Lists
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You can select a list from the drop-down list, and you also have an optional setting “Exclude from all current and future lists and segments”.
Global Unsubscribe
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Globally Unsubscribe a Customer If you need to unsubscribe a customer from all current and future contact, use the slider titled “Exclude from all current and future lists ans segments”. NOTE: You can use this regardless of whether or not they are presently subscribed to any lists. |
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Viewing a Customer Profile
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Will open the customer profile record of the customer, if one exists:
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