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Partial refunds can only occur after the initial refund has been batched out. However, if you have Rotating Gateways configured and the gateway has the 'Batch Cutoff Time' configured, then when you attempt a partial refund prior to the batch out of the initial authorization has occurred, Ultracart will automatically schedule the partial refundĀ for processing 12 hours after the batch has closed.
(*June 2023 - Braintree gateway integrations without rotating gateways now supports queued partial refunds.)

Refund Reasons

This feature allows you to configure a reason list for user issued refunds. Follow the navigation below to configure a reason list.

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