...

For example: If a restocking fee is applied to refunded items, you can enter the qty of the item and then in the amount field enter the amount of the refund minus the restocking fee.

Advanced - Scheduled Partial Refunds (Rotating Gateway Configuration only)

Partial refunds can only occur after the initial refund has been batched out. However, if you have Rotating Gateways configured and the gateway has the 'Batch Cutoff Time' configured, then when you attempt a partial refund prior to the batch out of the initial authorization has occurred, Ultracart will automatically schedule the partial refund for processing 12 hours after the batch has closed.

Refund Reasons

This feature allows you to configure a reason list for user issued refunds. Follow the navigation below to configure a reason list.

...