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Once you've entered the URL into the appropriate field, click on the "Save" button at the bottom of the screen. Your configuration is completedcomplete.
Third Option: Transmit Auto Order Status to URL when auto order changes
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auto_order
original_order_id
auto_order_code
firstname
lastname
email
address
address2
city
state
zip
company
country
home_phone
cell_phone
office_phone
custom_field_1
custom_field_2
custom_field_3
custom_field_4
custom_field_5
custom_field_6
custom_field_7
status = active, card declined, cancelled upgrade, cancelled downgrade, cancelled, terminated
next_attempt
attempt
failure_reason
status
cancelled_by
cancelled_dts
original_items
item
item_id
description
unit_cost
quantity
auto_order_items
auto_order_item
original_item_id
quantity
frequency_override
next_shipment
next_item_id
no_orders_after
override_unit_cost
override_unit_cost_next_x_orders
percentage_discount
next_preshipment_notice
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If you use the second option "Transmit to URL when stage changes" then UltraCart will also send you an XML postback when a refund occurs. When refunds occur the order can be in multiple stages (SD or CO typically) so you will want to look for the following elements in the XML:
subtotal_discount_refunded
subtotal_refunded
other_refunded
tax_refunded
shipping_handling_refunded
buysafe_refunded
total_refunded
refund_dts
If a refund has occurred, the elements "total_refunded" and "refund_dts" will always exist. The other elements mentioned above will exist if that component of the order was refunded.
Frequently Asked Questions
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There is quite a bit of order information in the XML postback, including customer data and the custom fields 1-7. |
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On an order XML postback there is an element for the auto_order information. Inside that element there is a field for auto_order_original_order_id. If that is the same as the order_id in the XML document then this is the original order in the auto order sequence. If it's different then it's a rebill. |
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Orders go through one URL and auto order status information through another. They can be the same URL if you want to configure it that way and just teach the one script to parse the XML document and then look at the content differently. |
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There is not a schema file for this yet, but the easiest thing to do is configure a dummy URL, let the auto order XML postback fire, and then check the log under the XML postback configuration to see a copy of the document it tried to send |
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Refunds
If you use the second option "Transmit to URL when stage changes" then UltraCart will also send you an XML postback when a refund occurs. When refunds occur the order can be in multiple stages (SD or CO typically) so you will want to look for the following elements in the XML:
subtotal_discount_refunded
subtotal_refunded
other_refunded
tax_refunded
shipping_handling_refunded
buysafe_refunded
total_refunded
refund_dts
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Log
Since the information sent to your server is critical to your business operation, UltraCart records logs of each transmission. To access the logs
click on the Log button as shown below.
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