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Code

Each rotating transaction gateway requires a unique code. It is recommended that you use a code that will allow you to quickly identify either the gateway or merchant account

Traffic %

Enter the desired traffic percentage you want this gateway to receive. If there are other restrictions (as discussed below) on this gateway, then UltraCart will resolve those restrictions, then compare the relative percentages across all gateways that qualify to handle the transaction

Info
title100% MAX

The total traffic percentage among all configured gateways should not exceed 100%.


Status

Each rotating transaction gateway can be placed in one of three states:

  • Active - The default status, this indicates that the gateway is ready to receive transactions. If an active gateway experiences a certain number of consecutive failures (configured below), it will be marked as inactive.
  • Inactive - When marked inactive, this gateway will not receive any new transactions.

  • Stand-by- A stand-by transaction gateway will only receive transactions if there are no active gateways.

    Note

    If all configured gateways are marked as inactive, then UltraCart will attempt to route the transaction through any configured gateway, regardless of status, rather than simply failing


Deactivate after X consecutive failures

(Optional) If specified, UltraCart will automatically place this gateway into inactive status if the specified number of consecutive failures are encountered.

Charges Appears On Statement As

(Optional) If this gateway has a different Charges Appear On Statement message than your store's default, then this value will be used for transactions conducted through this rotating transaction gateway

Customer Service Email

(Optional) If this gateway has a different Customer Service email address than your store's default, then this value will be used for transactions conducted through this rotating transaction gateway

Customer Service Phone

(Optional) If this gateway has a different Customer Service phone number than your store's default, then this value will be used for transactions conducted through this rotating transaction gateway

If Charge Declines Try Other RTG

(Optional) If selected, then during a checkout, if the initial transaction is declined, attempt the next credit card authorization against the configured rotating gateway.

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