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Note

If you have configured a "Custom Thank You Page" URL, it will by-pass the regular UltraCart Receipt Screen thereby rendering any configuration here inaffective. You will need to place your custom Tracking Code on the custom URL.

Frequently Asked Questions

Question: I trying to test out the Facebook Pixel. How can I verify the pixel is firing okay?

Answer: Install the Facebook Pixel Helper Chrome Extension and then perform a test purchase with the extension active in your Chrome browser. This Facebook Pixel Helper will provide real-time feedback to errors or other issues. Also note that you must have an active campaign for facebook to report on the activity. IF you do not have an active campaign, the pixel may fire but not be recorded. Typically, merchants in testing phase will create a campaign based on an obscure search term and then perform the initial search on that so that its something that only the developer will trigger. Then once they see the successful reporting they configure and activate their real campaign.