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Answer: The recommended configuration is a single flow with the following steps:
wait 2 hours
send email
wait 22 hours
send email
The advantage to the single flow configuration is that as soon as they purchase, the flow will terminate so you won't bug the customer - and you'll have individual stats for each email within the flow analytics.
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Answer: To insure a high level of deliverability and avoid problematic email addresses, UltraCart scrubs new emails against the service KickBox. If the email is deemed undeliverable or one that is highly likely to complain, we omit sending the email to that particular address. Having a lower complaint rate and a higher deliverable reputation ensures greater delivery into customer inboxes.
Question: Will StoreFront Communications email Amazon, Walmart or eBay customers?
Answer: StoreFront Communications automatically recognizes the following domains and will prevent ingestion of them into the Communications system or emailing them:
“@members.ebay.com”
“@marketplace.amazon.com”
“@relay.walmart.com”